Consumption Of Learning - Publications - Faculty & Research

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

because I have to take my car to the mechanic.” “I would have sent this sooner but I am struggling with my technology.” “Our new client is from Connecticut—hey, that’s where I grew up!” “I saw the picture you posted of Johannesburg. My... View Details

Keywords: by Michael Blanding

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

context. Q2: In brief, what did you learn? How much of diversity and performance is consistent across study areas, and how much is driven by context? Zhang: We learned that the social context matters, a lot!... View Details

Keywords: by Sean Silverthorne

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

wrong? In their article Taking Gender into Account: Theory and Design for Women's Leadership Development Programs, which appeared in the September 2011 issue of the Academy of Management View Details

Keywords: by Maggie Starvish

01 Dec 2003
Research & Ideas

Sometimes Success Begins at Failure

point, and by itself is unlikely to be sufficient because this process does nothing to advance learning within the project in the interim. Other processes seek to create new information after the initial negative decision, which might... View Details

Keywords: by Henry Chesbrough; Health; Pharmaceutical

21 Mar 2016
HBS Case

Can Customer Reviews Be 'Managed?'

are enough reviews I can debias--I can just select the ones that are more authentic and not consider the inauthentic ones. Q: We use our trust meter that’s built in and figure out which ones are authentic. A: Yes. And if you had a course in statistics, one View Details

Keywords: by Brian Kenny; Advertising; Travel

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

financial and non-financial measurements in four perspectives: financial, customer, internal process, and learning and growth. The approach quickly evolved into a new system for describing and managing strategy.2 Many View Details

Keywords: by Robert S. Kaplan & David P. Norton

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

really hard. It sounds so ordinary to say that. But you do have to persevere at what you're doing. Learn what you need to learn, and always try to improve in what you're doing. That can go a long way toward helping you to develop more... View Details

Keywords: by Mallory Stark & Martha Lagace

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and... View Details

Keywords: by Jay Lorsch; Accounting

31 Jan 2017
Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

history of the republic is off to a rockier start. What I teach my students is that great leaders—like Bill Gates, Andy Grove, and Steve Jobs—are fast learners, and they continue to invest in learning... View Details

Keywords: by Staff

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

tendency for leaders to engage in monitoring, leading to a reduction in felt autonomy among employees. Reduced autonomy on the job may lead to lower well-being. One of the challenges for leaders working in the virtual world is to View Details

Keywords: by Dina Gerdeman

07 Jun 2019
Book

Are You a Digital Manager?

know it's getting harder. We all need to keep learning and adapting.” We asked Hill, the Wallace Brett Donham Professor of Business Administration, to discuss how managers can work faster, embrace digital... View Details

Keywords: by Martha Lagace

03 Feb 2011
What Do You Think?

Are We Going “Back to the Future” In Researching Management?

that " we will need to think deeply about how to ensure these crowds we are tapping into (through information networking) are given sufficient opportunities to learn and to properly feel engaged." Both achievements and failures... View Details

Keywords: Re: James L. Heskett

02 Jul 2001
Research & Ideas

Ray A. Goldberg

At the beginning of January, over two hundred senior executives and government officials from around the globe met at Harvard Business School for the fortieth annual Agribusiness Seminar. They represented every facet View Details

Keywords: by Staff; Agriculture & Agribusiness

08 Oct 2015
Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

The gold-lettered Donor Wall of Fame is a cornerstone of philanthropy. To entice donations, fundraisers will also deploy competitions, hierarchies of giving, and naming rights... View Details

Keywords: by Julia Hanna

25 Feb 2015
Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

build a scholarly community that reflects what is happening in the broader world while creating new learning materials for students and practitioners." Iansiti and Lakhani's MBA elective course Digital Innovation and Transformation... View Details

Keywords: by Julia Hanna; Education; Technology

05 Apr 2021
What Do You Think?

Why Can’t More Leaders Teach?

senior corporate manager and a highly regarded teacher of future leaders. He cites, for example, lessons he learned working with former Morgan Stanley CEO John Mack. Among other things, they included the... View Details

Keywords: by James Heskett

07 Nov 2005
What Do You Think?

Is Less Becoming More?

Summing Up Less is increasingly more, at least in the minds of customers, according to nearly every respondent to this month's column. However, some cite product complexity as the cause of rising real and... View Details

Keywords: by James Heskett; Consumer Products

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

Companies should "always try new things," he emphasizes. "But we have learned to focus on and apply this innovation to our current customers." Updated advice: Make sure that a sizable percentage View Details

Keywords: by Melissa Raffoni

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

process that comprises many small projects, that evolves to meet the emerging demands of the ever-changing marketplace, that allows for frequent experimentation, and that delivers value on an ongoing basis. "Several decades ago, we... View Details

Keywords: by Jim Aisner

24 May 2004
Research & Ideas

Becoming an Ethical Negotiator

$10 for a rare card that actually was priced at $1,000. The temporary clerk had wrongly assumed that there was a decimal point. When the owner learned of the mistake and went to the boy's home, the father... View Details