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Show Results For
- All HBS Web
(3,882)
- People (16)
- News (907)
- Research (2,429)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,810)
- Web
Annual Report 2016 - Annual Report 2016
health. Greatest Impact: Eve & Tribe (pictured) focuses on revolutionizing fashion retail in Africa. Best Investment: StreetShares an online marketplace for the financial technology industry that pairs small businesses with potential... View Details
- 01 Dec 2007
- News
The Wise Men
rather crude reference to the bathrooms used by two or three suites of students.” An expert in the fields of consumer marketing and retail distribution, Walter Salmon (MBA ’54) graduated from the City College of New York and was admitted... View Details
Keywords: Garry Emmons;Julia Hanna
- 01 Jun 2017
- News
Life in Lockdown
for the app—Foalea says she is committed to following through with TAMO to see where she can take it. She knows it will be a lot of work and lists just a few of the necessary steps: She will need to find retail partners; the only way she... View Details
- 01 Sep 2004
- News
Promise & Perils
programs. “Local governments already are running deficits, and they are getting worse,” said Abrami. Foreign competition that further weakens local enterprises and erodes the tax base could trigger a WTO backlash at the provincial level, she warned. Already, local... View Details
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
On October 19, the School conferred its highest honor, the Alumni Achievement Award, on seven distinguished individuals. Since 1968, the School has selected outstanding men and women for the award, recognizing their accomplishments in the public and the private... View Details
Keywords: Susan Young; awards; fishing; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
on Amazon; they help curate the kind of books I might like, I actually like that service. And if I'm looking online at a retailer for a particular shirt, I don't mind them sending me ads for shirts. That's very, very different than when... View Details
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
economists working to solve problems. Retailers such as Walmart are also putting together behavioral teams. New frameworks are continuing to develop, and the broader use of behavioral economics has continued to scale at an impressive... View Details
Keywords: by Dina Gerdeman
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
Japan. "Wireless Internet is a reality in Japan," he said, speculating that broadband, digital content, and semiconductors will all be controlled by Japan by 2005. Vogel commented that finance and retail were also promising new... View Details
Keywords: by Hilah Geer
- 16 May 2017
- News
Facing the Board
percent control of BlackRock. “Are you recommending we grow domestically?” asked Gordon. “Initially, yes,” said Kashyap. “We are not ready for the combination of both retail and expanding abroad, neither of which we have much experience... View Details
- June 2024 (Revised August 2024)
- Case
Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard
By: Tatiana Sandino and Samuel Grad
Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details
Keywords: Balanced Scorecard; Restructuring; Training; Supply Chain Management; Distribution; E-commerce; Business Model; Business Plan; Decision Choices and Conditions; Marketing Strategy; Alignment; Brands and Branding; Negotiation; Joint Ventures; Strategic Planning; Salesforce Management; Competition; Retail Industry; Retail Industry; Retail Industry; India
Sandino, Tatiana, and Samuel Grad. "Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard." Harvard Business School Case 124-107, June 2024. (Revised August 2024.)
- November 2023 (Revised March 2024)
- Technical Note
Customer Data Privacy
By: Eva Ascarza and Ta-Wei Huang
This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory... View Details
Keywords: Customer Relationship Management; Governance Compliance; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Reputation; Trust; Information Management; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Europe; United States
Ascarza, Eva, and Ta-Wei Huang. "Customer Data Privacy." Harvard Business School Technical Note 524-005, November 2023. (Revised March 2024.)
- 2013
- Article
Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews
By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Retail Industry; Retail Industry; Retail Industry
Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca. "Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews." Proceedings of the Conference on Empirical Methods in Natural Language Processing (2013): 1443–1448.
- 24 Feb 2009
- First Look
First Look: February 24, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209029 The Restructuring of Daiei Harvard Business School Case 209-060 In 2004, the Industrial Revitalization Corporation of Japan (IRCJ) was given the task of restructuring Daiei, one of the largest... View Details
Keywords: Martha Lagace
- 03 Mar 2020
- News
Can This Man Change the American Diet?
chocolate in our grab and go area, the retail area in the restaurants for maybe a year now. I would recommend starting here and then going that way. This one is the darkest chocolate. Julia: It’s like super bitter in a good way. Food Dev... View Details
Keywords: Agriculture
- 01 Apr 2000
- News
Getting the Message
being sold and measuring the effectiveness of an ad campaign. Improved technology promises to solve the age-old problem once stated by retailer John Wanamaker: Half of the money spent on advertising is wasted, but no one knows which half.... View Details
Keywords: Susan Young
- 15 Dec 2024
- News
Alumni and Faculty Books
age. Taking readers on a global journey, Zhu and Cao showcase a variety of companies—including Domino’s, Nike, and Sephora—and fascinating case studies, such as Belle, the leading women’s footwear retailer in China; EbonyLife, Nigeria's... View Details
- 12 Apr 2023
- News
Step Change
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna. I'm a writer and editor for the HBS Alumni Bulletin. In 2019, I met Egyptian alumna Amal Enan (MBA 2014) when she was on campus for her 5th reunion. Enan had already held a... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
- 08 Jul 2014
- First Look
First Look: July 8
isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) competition only when the... View Details
Keywords: Carmen Nobel
- 12 Oct 2011
- First Look
First Look: October 12
the service and retail sectors. But target firms also create more new jobs at new establishments, and they acquire and divest establishments more rapidly. When we consider these additional adjustment margins, net relative job losses at... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
ASOS was large by online standards, traditional fashion retailers were building their own online sales capabilities, and Amazon was expanding its apparel offering. Meanwhile, new online competitors were emerging at a rapid rate. After... View Details
Keywords: Sean Silverthorne