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  • All HBS Web  (9,776)
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  • 04 Jan 2012
  • First Look

First Look: January 4

interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's core identity. In a qualitative study of longshoremen in San Pedro,... View Details
Keywords: Carmen Nobel
  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to... View Details
Keywords: Martha Lagace
  • July 2011
  • Teaching Note

Weber Shandwick: The Client Relationship Leader Program (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 408077. View Details
Keywords: Service Delivery; Organizational Structure; Groups and Teams; Employees; Growth and Development; Situation or Environment; Consolidation; Acquisition; Digital Platforms; Blogs; Social and Collaborative Networks; Internet and the Web; Public Relations Industry
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Eccles, Robert G., and Penelope Rossano. "Weber Shandwick: The Client Relationship Leader Program (TN)." Harvard Business School Teaching Note 412-023, July 2011.
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

critical and creative thinking, as well as communication skills. "These skills lie much more on the 'doing' side of the scale than the 'knowing' side," says Datar. Such soft-skills development by... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

environment while creating urban living capacity by combining low carbon and resource-efficient development with the use of information and communication technologies (ICT) to... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

Summing Up Customer inputs to the product development process count, but in different ways and at different times, according to many responding to this month's column. As Alexander Gat put it, competing and... View Details
Keywords: by Jim Heskett; Technology
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

arrestor? Without Blitz, would Walmart have engaged in an effective communication campaign on the safe use of gas cans? My assessment is that Blitz would have been replaced by an alternative manufacturer, that Walmart would not have... View Details
Keywords: by Max H. Bazerman; Retail
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

huge if the company is based in a major metro. What are the biggest obstacles for companies that want to allow remote work? Choudhury: I feel the biggest obstacle is changing the organizational processes for how communication View Details
Keywords: by Kristen Senz
  • 08 Jun 2010
  • First Look

First Look: June 8

County Hospital: Gastroenterology Care in Sweden Michael E. Porter, Jennifer F. Baron, and Martin RejlerHarvard Business School Case 710-469 Sweden's Highland District County Hospital, similar to a community... View Details
Keywords: Martha Lagace
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not... View Details
Keywords: by Sean Silverthorne
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

decision-making behaviors than men. They are, for example, said to be more willing to examine several sides of an issue before acting, more sensitive to the needs of others, and more inclusive and... View Details
Keywords: by James Heskett
  • July 2010 (Revised August 2012)
  • Supplement

Assistant Professor Jo Worthington (B)

By: Dorothy A. Leonard
A professor teaching a case discussion based on numeric analysis is pleased that a student finally "cracks" the case--but the numbers differ from her own. The instructor has to decide how to handle the discrepancy. View Details
Keywords: Interpersonal Communication; Teaching; Cases; Mathematical Methods; Conflict Management
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Leonard, Dorothy A. "Assistant Professor Jo Worthington (B)." Harvard Business School Supplement 911-405, July 2010. (Revised August 2012.)
  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

This month marks the twentieth anniversary of the beginning of my “What do you think?” column. The Working Knowledge website was the brainchild of a faculty and staff committee organized in 2000 by then Dean Kim Clark to View Details
Keywords: by James Heskett
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

Siemens, the Deutsche Bank, Dresdner, Bosch, BASF, and so on, all managed to somehow reconstruct and reinvent themselves after these upheavals. So I intended to write a long-term study about a company or... View Details
Keywords: by Sean Silverthorne
  • May 2018
  • Case

The Multiple Myeloma Research Foundation's Answer Fund

By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Pharmaceutical Industry; Biotechnology Industry; United States
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Hamermesh, Richard G., and Matthew G. Preble. "The Multiple Myeloma Research Foundation's Answer Fund." Harvard Business School Case 818-045, May 2018.
  • 12 Apr 2011
  • First Look

First Look: April 12

Business School Case ###-### Can an online discussion forum supply insight into the evolution of brand meaning? In 2003 Porsche launched a sport utility vehicle, dividing Porsche purists from newcomers to the brand. Vocal members of online View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

  Working PapersAdding Bricks to Clicks: The Contingencies Driving Cannibalization and Complementarity in Multichannel Retailing (revised) Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary... View Details
Keywords: Martha Lagace
  • October 1976 (Revised June 1993)
  • Case

Sunkist Growers, Inc.

By: Stephen A. Greyser and John A. Quelch
A new media strategy for lemon advertising involving the concentration of the entire budget in a single-print vehicle, is under consideration. View Details
Keywords: Marketing Strategy; Marketing Communications; Advertising
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Greyser, Stephen A., and John A. Quelch. "Sunkist Growers, Inc." Harvard Business School Case 577-051, October 1976. (Revised June 1993.)
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

and projector into the churches, community centers, and schools of Harlem to show residents the goods and services available on the Internet.... View Details
Keywords: by Dina Gerdeman
  • 09 Apr 2020
  • Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

examined in an HBS case study, that provides prepaid power plans to poor urban and rural communities using energy derived from rice husks and solar power. Its model benefits... View Details
Keywords: by Rachel Layne
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