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  • All HBS Web  (6,246)
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    • Events  (16)
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Show Results For

  • All HBS Web  (6,246)
    • People  (28)
    • News  (1,211)
    • Research  (3,817)
    • Events  (16)
    • Multimedia  (24)
  • Faculty Publications  (2,463)
← Page 183 of 6,246 Results →
  • 01 Dec 2013
  • News

Faculty Books

grading standards? Associate Professor Francesca Gino and colleagues investigate the phenomenon of the "fundamental attribution error." The Case for Combating Climate Change with Nuclear Power and Fracking Senator John Heinz Professor of View Details
  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

presentation to their top management group. I was going to give the presentation right at the airport. First class flight from Boston to that location. It was really a great meal, great service. Everything was perfect. As we pulled into... View Details
Keywords: by W. Earl Sasser
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

a reasonable request and deliver it with a smile, hopefully you can keep the other person in the room and see what happens next." Mohan—former managing director and now senior advisor of $15 billion VC and private equity firm Summit... View Details
Keywords: by Dina Gerdeman; Education
  • 01 Jun 2005
  • News

Lessons from the Tsunami Disaster

CURRAN: "The most important thing I learned is that central planning in such situations doesn't work." Courtesy Dan Curran International relief agencies that raced to aid Indonesia’s tsunami-ravaged Aceh province have a lot to learn from the unique View Details
Keywords: Management; Management; Management; Management; Management
  • July 2004 (Revised July 2020)
  • Case

Hines Goes to Rio

By: Arthur I Segel and Ricardo Reisen De Pinho
The Torre Almirante office tower, Hines' newest project in Rio de Janeiro, was a 36-story, Class AA office tower with an adjoining 420-stall parking structure and a preserved 14-story historic facade. It was completely different from anything that had previously been... View Details
Keywords: Property; Design; Construction; Buildings and Facilities; Risk Management; Problems and Challenges; Real Estate Industry; Brazil; New York (city, NY)
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Segel, Arthur I., and Ricardo Reisen De Pinho. "Hines Goes to Rio." Harvard Business School Case 805-001, July 2004. (Revised July 2020.)
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

first job. "We are talking about the 'knowing-doing gap,'" says MacCormack. "The very first time you put theory into practice, you learn all the challenges associated with applying the theory. We wanted to add a course that... View Details
Keywords: by Michael Blanding; Education
  • July 2000 (Revised June 2002)
  • Case

Dawn Riley at America True (A)

By: Linda A. Hill and Kristin Doughty
Dawn Riley is the CEO/Captain of America True, the first coed syndicate to race for the America's Cup. Over three years, based on her vision for America True, she built the syndicate from scratch, bringing on investors and sponsors, designing and building a boat, and... View Details
Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco
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Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (A)." Harvard Business School Case 401-006, July 2000. (Revised June 2002.)
  • 01 Dec 2007
  • News

Looking back; looking forward

with power in practice, a remarkable campus, and an alumni community more than 70,000 strong. Equally important, it’s a chance to help set the agenda for management education and research for the next century, and for tomorrow’s business... View Details
Keywords: Jay O. Light; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Dec 2008
  • News

Business at the Summit

HBS Centennial Event Confronts Present and Future Challenges Rising to the challenge: Harvard President Drew Gilpin Faust and Dean Jay Light shared a vision of closer collaboration between HBS and Harvard on 21st-century issues. Faust... View Details
Keywords: leadership; alumni events; Centennial; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • October 1991 (Revised September 1998)
  • Case

Maxwell Appliance Controls

By: Robert S. Kaplan
A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
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Kaplan, Robert S. "Maxwell Appliance Controls." Harvard Business School Case 192-058, October 1991. (Revised September 1998.)
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

more and more cases, when leaders make critical decisions, they are not choosing among specific, detailed options, each supported by in-depth analysis, nor are they expecting to implement the option they choose in a familiar, predictable, or View Details
Keywords: by Joseph L. Badaracco
  • 04 Sep 2019
  • News

3-Minute Briefing: Dhivya Suryadevara (MBA 2003)

successful. Mary Barra is an incredible CEO. What we have is a management team that values meritocracy and diversity of thought. To me, it’s less about gender or where I’m from; it’s about bringing in diverse perspectives to make better... View Details
Keywords: Julia Hanna
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Ask board members their most important duty, and they will likely say it is appointing and overseeing the CEO. Yet many boards fail to make appropriate choices, often because they don’t prepare candidates for the challenges they will... View Details
Keywords: by Bill George
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

Unfortunately, most people—especially busy managers and executives—fall back on System 1 thinking during their negotiations. Reliance on intuition increases when a situation is complex and negotiators reach a state of cognitive overload.... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

What's next for Web services? In his case summary "Will Web Services Really Transform Collaboration?" published in the Winter 2005 edition of MIT Sloan Management Review, HBS associate professor Andrew P. McAfee argues that the... View Details
Keywords: by Sara Grant
  • June 1990 (Revised October 1991)
  • Supplement

Lake Pleasant Bodies Case (B)

By: Joseph L. Badaracco Jr.
Describes how the attorney resolved the dilemma he faced, the reasons for his decision, and the consequences he suffered. Displays vividly the personal toll that moral conflicts can create for professionals with role obligations. View Details
Keywords: Decisions; Moral Sensibility; Managerial Roles; Outcome or Result; Problems and Challenges
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Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (B)." Harvard Business School Supplement 390-216, June 1990. (Revised October 1991.)
  • 26 Oct 2022
  • News

Climate Risk Is Growing. Is Your Company Prepared?

  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 01 Sep 2014
  • News

The Changing Nature of Research

The problems facing business and society are increasingly complex. Developing solutions to global challenges requires a faculty adept at field work, cross-sector collaboration, complex data analysis, and intensive laboratory work, as well... View Details
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