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  • 03 Sep 2013
  • First Look

First Look: September 3

studying the impact of Craigslist, a website providing classified-advertising services, on local U.S. newspapers. We exploit temporal and geographical variation in Craigslist's entry to show that newspapers with greater reliance on classified-ad revenue View Details
Keywords: Sean Silverthorne
  • 14 Jul 2006
  • Op-Ed

The Case for Consumer-Driven Medicaid

for the private sector's consumer-driven experiences with lower-income populations, the experience of Whole Foods, a supermarket chain, is instructive. As of 2004, its employees, primarily blue collar, have... View Details
Keywords: by Regina E. Herzlinger
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

(third-person theory of) or 2) as being and action are actually experienced "on the court," specifically as these are actually lived (real-time first-person experience of). As a formal discipline, the "on the court"... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

pattern common to important narratives around the world. A supporting website facilitates sharing of teaching materials and experiences by faculty using the case series. We report results from using this curriculum with undergraduate and... View Details
Keywords: Martha Lagace
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

production methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of Indian software services... View Details
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

enough good information to continue? HS: The running of the experiments is actually part of the resource acquisition strategy. Starting with a belief and an idea, how does the entrepreneur prove a project's viability to potential backers?... View Details
Keywords: by Staff
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

customer experience is so poor across the health care industry. "Employers do. So there's no real driver for quality." Hsiang (HBS MBA 2010), a health data advisor for the White House's US Digital Service and the Office of Science and... View Details
Keywords: Re: Karim R. Lakhani; Health
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

to be sure, but as Wilcox explained and E Ink's experience made clear, its prospects depend on a welter of fundamentally human choices. Twenty minutes after Sahlman's finance students finished dissecting E Ink and one floor up in Aldrich... View Details
Keywords: by John S. Rosenberg
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

perspective is at the same time grounded in theory and in the experiences of particular places. Reviewing state-of-the-art of economic geography, setting agendas, and with illustrations and empirical evidence from all over the world, the... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

for the introduction of health products in developing countries where consumers may be uncertain about product quality, and price subsidies are common policy instruments. Through a field experiment selling an unfamiliar health product in... View Details
Keywords: Anna Secino
  • 22 May 2012
  • First Look

First Look: May 22

require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

If you want to become good at early-stage investing, you need to learn how to size up the fundamental elements of an opportunity. Many investors use checklists or think of evaluation as a process of judging an entrepreneur, or an idea, or a particular set of facts.... View Details
Keywords: by David Amis & Howard Stevenson
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes, Teresa, Mark Casson, and G. Jones Abstract—This article engages in a methodological View Details
Keywords: Dina Gerdeman
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

less busy than the present, they may underweight the value of these purchases. We examine the impact of debiasing this previously unexplored barrier of consumer decisions to "buy time" in a field experiment with a U.S.-based... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2016
  • First Look

March 1, 2016

Enforcement: Evidence from Two Field Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

achievement. They had limited experience solving business or management problems. In dealing with the chiefs, Levy chose an approach that blended a strong dose of discipline with real-time, public reinforcement. He developed guidelines... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

is the only way to identify the whereabouts of the otherwise invisible virus, similar to collecting enemy intelligence in time of war. From its experience with the Middle East Respiratory Syndrome (MERS) outbreak in 2015, South Korea from... View Details
Keywords: by Doug J. Chung; Health
  • 29 Sep 2015
  • First Look

September 29, 2015

recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we tested the hypotheses by... View Details
Keywords: Sean Silverthorne
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

Harvard Business School professors often travel into the field to conduct business research, but it's a safe bet none have had the experience of Professor Robin Ely. She and coauthor Debra Meyerson of Stanford University took helicopter... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
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