Consumption Of Learning - Publications - Faculty & Research

05 Jul 2017
What Do You Think?

Can Innovation Save Us From Ourselves?

Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in... View Details

Keywords: by James Heskett; Technology

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

controlling for firm size, performance, accounting quality, location, and political contributions, among other factors. What's more, Heese learned these firms were even less likely to be convicted if they were headquartered in the... View Details

Keywords: by Michael Blanding

01 Mar 2010
Op-Ed

A Golden Opportunity for Ford and GM

their own. The bigger question is, will Ford and GM be able to capitalize on this opportunity for the long term? I was with Whitacre when he initially learned that Toyota was suspending sales of 57 percent... View Details

Keywords: by Bill George; Auto

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

and a strong likelihood of repeat sales. Krasnow learned that dry cleaning was an $8-billion business in the United States, divided among 34,000 owners who operated 45,000 stores. Customers chose the nearest... View Details

Keywords: by John S. Rosenberg

20 Dec 2010
Research & Ideas

New Dean Sets Five Priorities for HBS

When Dean Nitin Nohria stepped onto the Burden Auditorium stage on the morning of October 1 to welcome a standing-room-only reunion crowd back to Harvard Business School, his audience was as attentive as any he had experienced in his... View Details

Keywords: by Roger Thompson; Education

04 Sep 2001
Research & Ideas

Five Questions for Max Bazerman

mythical fixed-pie often prevents parties from even looking for wise solutions. Q: In doing research for the book, were you surprised by anything you ran across? A: I was surprised by what I learned about my own political views. I have... View Details

Keywords: Re: Max H. Bazerman

17 Mar 2011
Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

All this makes for a case study of the moral courage of ordinary Japanese citizens in times of crisis. There are lessons to be learned here by... View Details

Keywords: Re: Multiple Faculty

17 Mar 2022
Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

my new book Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how purpose-driven leaders find success by going beyond focusing only on shareholders and customers and also considering their employees, communities,... View Details

Keywords: by Ranjay Gulati

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

and strategy with an emphasis on environmental management, Reinhardt recently shared his expertise with HBS alumni during reunion weekend. His talk, titled "Down to Earth: Applying Basic Business Principles to Environmental Management," is also the title... View Details

Keywords: by Martha Lagace

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS professor Rajiv Lal. "The Impact View Details

Keywords: by Manda Salls; Consumer Products; Retail

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

relationships and their core capabilities and expertise. Given the complexity and uncertainty, sequencing and timing of the projects needed to execute these new opportunities is critical. So too is the ability to establish a process View Details

Keywords: by Danielle Kost

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

because of its bulk, created a barrier between the barista and the customer; and offering new products ranging from new breakfast items to stuffed toys. In 2008, Schultz had to step back in to save the company. This raises the question... View Details

Keywords: by James Heskett; Computer

09 Jun 2003
Research & Ideas

Incentives and Operational Excellence

technology was introduced to create a more valuable contract between parties. Looking at the home-video market in general, Narayanan learned that between 20 and 25 percent of customers can't find the video... View Details

Keywords: by Martha Lagace

11 Sep 2019
Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

Germany, that would be encouraging.” About the Author Danielle Kost is the senior editor of Harvard Business School Working Knowledge. [Image: TomFreeze] Related Reading: What Hospitals Must Learn to Compete... View Details

Keywords: by Danielle Kost; Health

03 May 2004
Research & Ideas

Business History around the World

strategies and organized their businesses. The contributors to this new book bring out this rich diversity on a much broader canvass. Q: What have you learned about the success and impact of businesses... View Details

Keywords: by Cynthia Churchwell

26 May 2003
Research & Ideas

What Your Competition is Telling You

competitors can help grow the market for your products and services, thereby boosting your sales at a time when, with the U.S. slowdown entering its third year, new revenue is exceedingly hard to find. Moreover, the presence of a... View Details

Keywords: by David Stauffer

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details

Keywords: by Jean Ayers

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

at DIS, he focused on the most important issues: the division's overall strategy and the barriers to innovation. Through honest conversations, he quickly learned about the real cause of DIS's inability to... View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

06 Aug 2001
Research & Ideas

Go Global—or No? Can You Make the Case?

Ever wanted to judge a Harvard Business Review case study? Here's your chance. In its June issue, Harvard Business Review published an account of the fictional company, DataClear, authored by Harvard Business School associate professor... View Details

Keywords: by Walter Kuemmerle

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

physicians whether an available alternative drug was more or less costly than the advertised drug, primarily because physicians are not always aware of drug prices. Economic research is needed on the comparative transaction prices View Details

Keywords: by Manda Salls

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