Publications

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

When Paul works with young musicians, he pushes them into a zone where they're still competent but not quite grounded. He'll take a sad, slow piece and make them play it up-tempo and happy. And then he'll have them back off. Even for a... View Details

Keywords: by Martha Lagace; Music

04 May 2012
News

How Will You Measure Your Life?

Keywords: Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

business because they couldn't compete against the Japanese. And the device— Q: This was in the '80s, the mid-'80s. A: This was in '80 —it took three years took a long time. And it was very difficult because they were the memory company... View Details

Keywords: by Sean Silverthorne; Computer

06 Nov 2006
Research & Ideas

How South Africa Challenges Our Thinking on FDI

still contains many subsistence farmers or folks who are living off of meager agricultural incomes and transfers from the state or their relatives in the big cities. So to compete with all of those site-specific issues would be a... View Details

Keywords: by Martha Lagace

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

industry leaders? How competitive are existing, well-capitalized companies when they compete against user-manufacturers? Although there have been a number of studies on user innovation, little if any work has been done on the... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

managers and leaders, we serve a constellation of stakeholders, including customers, employees, investors, and suppliers. Part of the challenge of being a manager is handling the competing priorities among these groups. As you have heard... View Details

Web

Dean Srikant Datar’s 2023 Commencement Remarks | About

Satya Nadella, the CEO of Microsoft. Under his leadership, Microsoft has routinely worked with rival companies in one part of its business while competing with them in others. Nadella oversees teams creating technologies that can extract... View Details

Web

Online Digital Marketing Strategy Course | HBS Online

syllabus 5-6 hrs Module 1 Marketing in the Digital Era Explore digital technologies and innovations introduced by direct-to-consumer (DTC) companies, their associated marketing risks and challenges, and how to reshape your marketing practices to View Details

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details

October 2023 (Revised April 2024)
Case

ghSMART & Co: Building and Scaling a Time Smart Firm

By: Ashley Whillans and Sara Coronel Rodriguez

"For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details

Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation

September 1993 (Revised January 1997)
Case

Serengeti Eyewear: Entrepreneurship Within Corning, Inc.

By: David A. Garvin and Jonathan West

An entrepreneurial division within Corning, Serengeti Eyewear, has grown rapidly in its brief 10-year history. Now it must decide whether to launch a new line of sunglasses and take on the industry leader. The company has prospered by developing and cultivating... View Details

Keywords: Organizational Design; Management Style; Competitive Strategy; Customer Relationship Management; Employee Relationship Management; Business and Stakeholder Relations; Talent and Talent Management; Corporate Entrepreneurship; Manufacturing Industry

08 Apr 2008
First Look

First Look: April 8, 2008

from Dice-K in the 2007 season? And finally, how does the signing fit into the greater strategic context of competing with the much-better funded Yankees? Purchase this case:... View Details

Keywords: Martha Lagace

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

relevant management skills are: Knowing the community and being able to identify and attract the third-party producers who can build the most valuable innovations. Knowing how to manage the ecosystem: Deciding the right balance between quantity and quality; knowing... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

Web

What Google, Lego, and Other Brands Know About the Promise and Peril of AI | Working Knowledge

story,” he says. “The hero of the story is the women's soccer team." Nike used AI and 3D printing to create custom sneakers for 13 professional athletes, including French basketball player Victor Wembanyama and American sprinter Sha'Carri Richardson, who View Details

Web

Online Entrepreneurial Marketing Course | HBS Online

September 4 $1,850 Certificate AI Essentials for Business Professors Karim Lakhani and Marco Iansiti Compete in the age of AI with a comprehensive approach to building, leading, and operating AI-powered organizations. 4 weeks, 5-6... View Details

28 Apr 2009
First Look

First Look: April 28, 2009

has been successful in up markets, in the current down market its strategic rationale was being tested. As a capital-intensive manufacturer of DRAMs that had to license its designs from abroad, was it able to compete with large vertically... View Details

Keywords: Martha Lagace

April 2024
Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud

When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details