Retailing - Publications - Faculty & Research

September 2020 (Revised July 2022)
Supplement

Spreadsheet Supplement to "Artea: Designing Targeting Strategies"

Spreadsheet Supplement to "Artea: Designing Targeting Strategies" (521-021). View Details

Keywords: Race; Gender; Marketing; Diversity; Customer Relationship Management; Retail Industry; Retail Industry; Retail Industry; United States

Citation

Purchase

September 2017 (Revised January 2019)
Case

FJ Management Inc.

By: Lynda M. Applegate and Matthew G. Preble

In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details

Citation

Educators

Purchase

01 Dec 2008
News

The Next Chapter

OLSON: After publishing, turning over a new leaf. Former Random House chairman and CEO Peter Olson (MBA ’76) has donned a new hat and will begin teaching corporate strategy at HBS next month. Olson is no stranger to Harvard, having attended Harvard College and Harvard... View Details

Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade

23 Jan 2014
News

Market Reaction

Keywords: FIELD program; FIELD 2; Retail Trade; Retail Trade; Retail Trade; Retail Trade

23 Jul 2024
In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

When former President Donald Trump slapped sweeping tariffs on Chinese imports in 2019, the economic dynamics between the world’s two biggest economies forever shifted. American businesses hoping President Joe Biden would return to decades-long precedent instead find... View Details

Keywords: by Rachel Layne; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail

29 Jun 2021
News

Procter & Gamble’s Lean Innovation Transformation

Keywords: Retail Trade; Retail Trade; Retail Trade; Retail Trade

15 Aug 2015
News

Victoria Tsai: Skin Secrets of a Geisha

Keywords: beauty products; Retail Trade; Retail Trade; Retail Trade; Retail Trade

22 Aug 2012
Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

one has long been the burning question for clients and their agencies," says Alvin J. Silk, the Lincoln Filene Professor of Business Administration, Emeritus, at Harvard Business School. "Hence the famous saying attributed in US advertising circles to legendary View Details

Keywords: by Michael Blanding; Advertising

04 Aug 2009
First Look

First Look: August 4

Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While... View Details

Keywords: Martha Lagace

14 Apr 2009
First Look

First Look: April 14, 2009

Publications The Role of Execution in Managing Product Availability Authors: Nicole DeHoratius and Zeynep Ton Publication: Chap. 4 in Retail Supply Chain Management, edited by Narendra Agarwal and Stephen A. Smith. International Series in... View Details

Keywords: Martha Lagace

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core View Details

Keywords: by Jean Ayers

31 Jan 2023
News

Female Founders' Dilemmas; UK Tech Startups

Saigal (MBA 2014), founder and CEO of Kudos, a sustainable diaper company, and Sarina Siddhanti Garg (MBA 2015), founder of the South Asian formal clothing retailer Riya Collective. The women shared their startup journeys with guest... View Details

Keywords: Margie Kelley

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

back more investors overall. "It's about increasing the size of the pie available to all the firm's stakeholders," he says. Not A Universal Solution But Chapter 11 isn't the answer for all companies, Gilson says. It might yield big benefits for commercial... View Details

Keywords: by Kim Girard; Financial Services

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

Similarly, Kinko's was measuring on-time performance for copying large batch jobs for their corporate accounts. Their staff was thus engaged in back office activities to generate these copies. However in actuality, their customers were seeking a more user-friendly... View Details

Keywords: by Sean Silverthorne

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

economically manage product supply in manufacturing, distribution, and retail environments. Another audience segment is the investment community. Shapiro: Quite often, companies looking for funding compete primarily, if not totally, in... View Details

Keywords: by Staff

Web

For Guests | Commencement 2025

and the required form for requesting children on stage (login required) on myHBS . Dining All retail dining locations on campus will be open. Dress Code May weather in Boston can be variable (hot and humid, cool, or raining), so use your... View Details

01 Sep 2011
News

Extraordinary People

includes shopping malls, retail stores, real estate, wind energy, and banks. Working alongside his son, Murat (MBA ’03), and daughter, Aysecan (a Stanford MBA), Özyeğin has tireless energy and regularly works 10-hour days. “I’m still a... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2022
News

Case Study: Your Call Is Important to Us

business by focusing on the small- and mid-sized market across all industries. The question is how to get there. Slang.ai is currently serving clients in three verticals (restaurants and hospitality, ecommerce, and brick-and-mortar retail... View Details

Keywords: Computer Systems Design and Related Services; Professional Services

August 2024
Case

Lucky Ones Coffee: Employing People with Disabilities

By: Richard S. Ruback, Robin Greenwood, Joe Higgins, Matthew Preble and Dave Habeeb

Katie Holyfield and Taylor Matkins founded The Lucky Ones Coffee in 2017 with a mission to create jobs in Park City, Utah for people with intellectual and developmental disabilities. The company quickly earned strong support from the local community, and by early 2023... View Details