Publications

Read Now

29 May 2001
Research & Ideas

How Technological Disruption Changes Everything

HBS Professor Clayton Christensen sees disruptive innovation as a threat to everything from Microsoft to Japan—and even to a certain prominent business school. But through that disruption comes improved quality of life—and major... View Details

Keywords: by Sean Silverthorne; Health

01 Jun 1997
News

Blockbuster Deals

manage the transition of their information systems? "If a company is addressing the transition of information systems after a merger, it is probably too late to avert the loss of key information technology... View Details

Keywords: Garry Emmons and Nancy O. Perry

November 2010
Case

Children's Hospital Boston (A)

By: Scott A. Snook and Jeffrey C. Connor

Five year old Matty died at Children's Hospital Boston as a result of elective neurosurgery to "cure" his epilepsy. The organizational system, not the surgery, had failed. During post-operative recovery, he experienced a prolonged seizure that resulted in his death.... View Details

Keywords: Health Care and Treatment; Leadership; Managerial Roles; Organizational Structure; Management Systems; Management Teams; Health Industry

06 Jun 2023
Blog Post

Van den Ende Rozen: Greenhouse Rose Production

facility management. To improve scalability and production efficiency, they installed a chip system throughout the rose garden. Before cutting the roses, the growers use a chip sensor that helps monitor the View Details

16 Apr 2013
News

A Walkabout to the Ocean

Merkl: Managing water resources for a sustainable future. Photo Courtesy of Andreas Merkl They say all rivers lead to the sea. If that is true, then it's only fitting that Andreas Merkl (MBA 1989) should find himself today at the helm of... View Details

Keywords: Ocean; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs

June 2014
Supplement

Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

June 2014
Supplement

Chung and Dasgupta: Information for Casey Clark

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

June 2014
Case

The Promotion Process at Chung and Dasgupta, LLP

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

10 Sep 2018
Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

was uncomfortable with many of the assumptions being made, because they had a blame-the-victim quality that I didn't like and I didn't identify with. I was trying to speak out about that, and as a sociologist I saw lots of structural... View Details

Keywords: by Robin J. Ely

17 Dec 2019
Cold Call Podcast

Under Pressure, Oxxo Rethinks the Convenience Store

Keywords: Re: Tatiana Sandino; Retail

09 Mar 2003
Research & Ideas

Education, Technology, and Business: What’s the Catch?

for Kaplan, and became aware of the need for high quality repurposing and packaging of content for the school market. Beyond that, Kim was drawn to education. It's a huge industry with many challenges, as well as being "super... View Details

Keywords: by Carla Tishler; Education

01 Mar 2012
News

Alumni Book Briefs

thinking, translating his insights into practice and correcting the most common misconceptions about them. Guide to Managing Growth: Turning Success into Even Bigger Success by Rupert Merson (PMD 71, 1996) (Wiley) Successful growth... View Details

Keywords: Publishing Industries (except Internet); Information

December 2002
Case

National Economic Accounting: Past, Present, and Future

By: David A. Moss and Sarah A. Brennan

Presents the fundamentals of GDP accounting (including definitions, etc.), examines the history of national accounting, and surveys the international debate over "Green GDP." The first section explains the basic rules and definitions of national economic accounting and... View Details

Keywords: History; Natural Environment; Quality; Accounting; Forecasting and Prediction; Environmental Sustainability; Economy; United States

01 Feb 2000
News

HBS Alumni Association Board of Directors: President's Report

very grateful. As you know, the Alumni Board of Directors works hard to ensure that the quality of your experience as an HBS graduate doesn't stop when you leave Soldiers Field. The Board meets on campus three times a year, as a group and... View Details

Keywords: Edmund A. Hajim (MBA '64)

29 Jul 2008
News

An Educational Start-Up

by experiencing it firsthand. Along the way, Sahlman highlighted some of the qualities that make Dr. John’s what he modestly termed “a reasonable case,” noting that it’s fairly straightforward while including the classic framework of... View Details

Keywords: Julia Hanna; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

June 2004 (Revised September 2006)
Case

Business Intelligence Software at SYSCO

The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details

Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry

26 Oct 2011
News

On Top, Down Under

Fookes: Leading the way at one of Australia's premier real estate firms. Photo courtesy Mark Fookes Mark Fookes (AMP 178, 2010) is head of investment management at The GPT Group, a Sydney, Australia, firm that View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

June 2005
Teaching Note

The Walt Disney Co.: The Entertainment King (TN)

By: David J. Collis

Teaching Note to (9-701-035). View Details

Keywords: History; Business or Company Management; Creativity; Boundaries; Business Strategy; Motion Pictures and Video Industry; Media and Broadcasting Industry