New Product Rollout - Publications - Faculty & Research

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

It's the set of processes that transforms either materials or information into a product or service. EE: How has this definition evolved over the past decade? Upton: There have been some exciting changes in recent years. First, operations... View Details

Keywords: by Staff

16 Jul 2008
Op-Ed

What Should Employers Do about Health Care?

cannot get out of health care, no matter what kind of health insurance system is put in place. They bear the cost of poor health in the form of sick days, absenteeism, reduced productivity at work, and early retirements of skilled... View Details

Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health

09 Feb 2018
Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

of two new products from Pepsico, Doritos Blaze snacks and Mountain Dew Ice soda. Each had an attention-getting star—Peter Dinklage of “Game of Thrones” fame and Morgan Freeman, respectively. Each had... View Details

Keywords: Re: Multiple Faculty; Telecommunications

05 Oct 2016
What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

a century (beginning in 1970) in which “intensive” productivity growth outpaces “extensive” growth in output, thereby limiting new job opportunities and further widening the gap between the haves and have... View Details

Keywords: by James Heskett

04 Apr 2008
What Do You Think?

Who Owns Intellectual Property?

facilitates cooperation in the generation of intellectual capital ranging from new product development to research. It helps explain why the Gen Xers we discussed several months ago find it quite natural to... View Details

Keywords: by Jim Heskett

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

this period, Xerox's Palo Alto Research Center (PARC) delivered some important technologies for the corporation. One of the most critical inventions was laser printing for Xerox's printers and copiers, an effort that led to new Xerox... View Details

Keywords: by Henry Chesbrough

27 Feb 2020
Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

health care landscape through a lens of disruptive innovation. How Electronic Patient Records Can Slow Doctor Productivity Instead of making health care delivery more efficient, electronic health records may be doing just the opposite.... View Details

Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies

01 Feb 2008
What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

given the issue new visibility alongside Al Gore's Nobel Peace Prize. At the same time, it raised some eyebrows among investment analysts who asked what sustainability has to do with Google's core business of making the world's... View Details

Keywords: by Jim Heskett

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This... View Details

Keywords: by Martha Lagace

21 Jul 2009
First Look

First Look: July 21

Cases & Course MaterialsAnalyzing New Venture Opportunities Harvard Business School Note 809-163 The note describes a systematic process for framing and researching the issues that should be analyzed in the course of considering a... View Details

Keywords: Martha Lagace

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

and form teams ("circles"). The guidelines for the effort are spelled out in a 30-page "Constitution" used as the basis for orienting associates to the new form of organizing work. Self-management is not a View Details

Keywords: by James Heskett; Retail

03 Dec 2015
Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

States but around the world that hamper rapid iteration and experimentation in the product development process. This, in turn, stifles innovation, scares off private investors and creates an industry-regulatory culture that has grown to... View Details

Keywords: by Joseph Lassiter; Energy

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Huber returned to the company after graduation. He was running the commercial activities at the company's locomotive division when, in 1995, GM's vice chairman Harry Pearce asked him to head up a new initiative called Project Beacon. The... View Details

Keywords: by Carmen Nobel; Auto

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

And many are jumping in without doing their homework to determine the distinct financial needs of consumers in the countries they are targeting. “Successful operators deal with the unique circumstances of countries to provide a product... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

inquiry this week.) Meanwhile, he let serious product quality issues spiral out of control by understating safety risks and product problems. This left the media, politicians, and consumers to dictate the... View Details

Keywords: by William George; Auto

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

management alike. Bondholders received something like 10-to-15 cents in new GM equity on the dollar when the debt had no market value. The unions received a larger share of the equity than some thought their due, but in return they... View Details

Keywords: by Staff; Auto

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

a confluence of factors that muddy the analysis” such as “the extremely deflationary push of technology,” one that is not measured correctly because of productivity increased by the greater capabilities of the widgets we produce that go... View Details