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- Faculty Publications (3,220)
- 12 Dec 2017
- News
The Nobel Prize and the Making of a Heritage Brand
Facts and Figuring
2014 INGRoup Outstanding Conference Paper
When it comes to solving problems, the connectedness enabled by transparent, open collaboration is a double-edged sword. Problem-solving involves both the search for information (facts, or puzzle pieces... View Details- 2020
- Article
Inconvenient Truths: Interpreting the Origins of the Internet
By: Shane Greenstein
A conventional economic narrative provides intellectual underpinnings for governments to subsidize research and development ("R&D") that coordinates risky research to benefit many in society. This essay compares this narrative with the origins and invention of the... View Details
- Web
Loan Reduction - Entrepreneurship
to support students who were determined by the Financial Aid Office to have demonstrated need during enrollment at HBS and who have filed financial aid applications while at HBS. HOW IT WORKS The Rock Loan Reduction program supports... View Details
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
organization’s behavior align with its stated mission? Increase diversity. More voices and more perspectives reduce the complicity of those in the majority who may be perpetuating inequity. “You need to ask yourself, if this person is... View Details
Keywords: by Pamela Reynolds
- Web
Loan Assistance | Social Enterprise | Harvard Business School
Selection Committee on an annual basis. The next application deadline is October 1, 2024, at 9:00 am EST for the 2025 award. The only application deadline is October 1, at 9:00 am. Applicants who have questions or concerns regarding the materials View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
missions like that, who had time for an identity crisis? Integration challenges After the initial triage phase, the FBI realized the need to improve its threat analysis function; after all, law enforcement agents were not trained to... View Details
Keywords: by Carmen Nobel
- March 2021 (Revised August 2024)
- Case
Hotwire.com: Navigating Through Turbulence
By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
Change Through Persuasion
Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details
- 2010
- Working Paper
Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model
By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
business and its potential to a candidate during the final closing stages. More than 100 employees. Let go! If a company lacks clear guidelines at this point, which manifests as bad culture or heavy voluntary or involuntary attrition, then you View Details
Keywords: by Julia Austin
- 25 Jul 2023
- Research & Ideas
Could a Business Model Help Big Pharma Save Lives and Profit?
medicine to people who need it. And you’re actually growing your business,” Samuel told The BiGS Fix in an interview. “You find that you started from nothing, and you end up cultivating a viable market.” Samuel, Harvard Business School... View Details
- Web
Becoming a Board Member - Alumni
Careers Becoming a Board Member Careers Becoming a Board Member Interested in joining a board? Similar to a job search, you’ll need to make connections with the right people to find a board that fits your interests. Start Networking Start... View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
feel like they are losing every day. I believe this will be a marathon, not a sprint, and I will need help for the next many months to keep theirs and others’ spirits high so we can keep them for when we recover.” “How to motivate a team... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
typically need to be transplanted within 36 to 48 hours, otherwise they begin to deteriorate, so recipients who live close to the source of the donated organ often are logistically preferable. Another difficulty: waiting lists can be much... View Details
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
needed to take decisive steps to succeed against the major opposition to his leadership from both inside and outside the company. Twitter employees circulated an open letter protesting expected layoffs, advertising agencies advised their... View Details
Keywords: by Danielle Kost
- Research Summary
Managing in the Creative Economy
In the early 21st Century, especially in developed economies, work increasingly makes use of specialized knowledge, skill, and talent and creates value through transformation of symbols and other intangible materials to achieve outcomes different from what has been... View Details
- December 2024 (Revised March 2025)
- Case
Strategy and CEO Succession at Starbucks
By: Krishna G. Palepu and David Lane
On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
- August 2022
- Case
Southwick Social Ventures
By: Henry McGee, Mel Martin and Amy Klopfenstein
In 2021, the HBS Impact Investment Fund student team had found a promising potential investment in Southwick Social Ventures (SSV), a worker and management-owned trouser manufacturer. With a 100% immigrant workforce, the co-operative was focused on reviving... View Details
- April–June 2022
- Other Article
Commentary on 'Causal Decision Making and Causal Effect Estimation Are Not the Same... and Why It Matters'
There has been a substantial discussion in various methodological and applied literatures around causal inference; especially in the use of machine learning and statistical models to understand heterogeneity in treatment effects and to make optimal decision... View Details