Publications

April 1996 (Revised May 2008)
Exercise

Adam Baxter Company/Local 190: 1983 Negotiation, Baxter Management Confidential Information

By: Kathleen L. McGinn and Victoria Medvec

Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details

Keywords: Inflation and Deflation; Compensation and Benefits; Wages; Working Conditions; Management; Negotiation Process; Labor and Management Relations

Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2012
News

An Intellectual Capital: Some Influential HBS Ideas, at a Glance

1911 HBS establishes the Bureau of Business Research to write cases. 1922 Founding of Harvard Business Review (HBR). 1930s Elton Mayo and Fritz Roethlisberger conduct pioneering studies establishing the importance of field-based industrial research as Mayo’s The View Details

January 1996 (Revised September 1997)
Case

Scott Paper Company

By: Stuart C. Gilson and Jeremy Cott

A professional turnaround manager attempts to implement a massive global downsizing program at the world's largest producer of consumer tissue products. The plan involves laying off almost one third of the company's 34,000 hourly and salaried employees and dramatically... View Details

Keywords: Assets; Global Strategy; Resignation and Termination; Goals and Objectives; Business and Stakeholder Relations; Sales; Value Creation; Pulp and Paper Industry

March 2023 (Revised May 2023)
Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag

In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details

Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States

2006
Working Paper

Too Motivated?

By: Eric J. Van den Steen

I show that an agent's motivation to do well (objectively) may be unambiguously bad in a world with differing priors, i.e., when people openly disagree on the optimal course of action. The reason is that an agent who is strongly motivated is more likely to follow... View Details

Keywords: Governance Controls; Employees; Wages; Measurement and Metrics; Outcome or Result; Performance; Agency Theory; Motivation and Incentives

SSRN

November 2007
Case

Differences at Work: Alex (A)

By: Sandra J. Sucher and Rachel Gordon

At an interview for his dream job, Alex has been asked an inappropriate question by the interviewer. How will Alex handle the situation? Should he accept the position is offered? View Details

Keywords: Prejudice and Bias; Behavior; Job Interviews; Ethics; Human Resources; Diversity; Power and Influence

December 2001
Exercise

Exercise on Employee Stock Option Dilution

By: Brian J. Hall

Discusses the effects of option dilution on stock prices and shareholder value. To simplify the example and isolate the complexity of option dilution, we make a number of simplifying assumptions. View Details

Keywords: Stocks; Price; Employee Stock Ownership Plan; Business and Shareholder Relations; Complexity; Value

Find at Harvard

July 1995
Teaching Note

Managing Conflict in a Diverse Workplace TN

By: Mary C. Gentile and James I. Cash Jr.

Teaching Note for (9-395-090). View Details

Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

the organizational structures and routines for accountability, collaboration, and initiative. External confidence: This is confidence that external stakeholders, based on their positive expectations produced by the previous three levels of confidence, will invest to... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

01 Jun 2011
News

The House that Howard Built

explains. Drawing on lessons from the practice of real-estate deal-making, Stevenson came up with his now famous definition of entrepreneurship as “the pursuit of opportunity beyond resources currently... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

09 Oct 2001
Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

HBS Working Knowledge editor Sean Silverthorne conducted an email interview with Paul R. Lawrence and Nitin Nohria about their new book, Driven: How Human Nature Shapes Our Choices.Silverthorne: How did the concept of the four-drive... View Details

Keywords: by Sean Silverthorne

12 Mar 2018
Blog Post

Applying to HBS in Round 3?

difference I wanted in the world. Even though I loved my job and the people I worked with, I knew I wanted more out of a profession. I am passionate about eliminating animal suffering and slowing the depletion of natural resources for... View Details

Web

Asia Pacific - Global Activities 2021

Asia Pacific Asia Pacific Marking Ten-Year Connection with Japanese Earthquake Region Pictured: Professor of Management Practice Hirotaka Takeuchi hosted a virtual gathering in March to mark the 10th anniversary of the Immersive Field... View Details

Web

Undergraduate Technology Innovation Fellows Program | MBA

throughout the year, individuals or teams will create (or continue working on) a venture, practice pitching that venture, and receive meaningful feedback from faculty co-chairs and experts in the field. More Innovation View Details

01 Mar 2008
News

Alumni Books

Forces for Good: The Six Practices of High-Impact Nonprofits by Leslie R. Crutchfield (MBA ’01) and Heather McLeod Grant (Jossey-Bass) What makes nonprofits great? The authors studied twelve nonprofits that have extraordinary influence —... View Details

Keywords: Noel Capon; Publishing Industries (except Internet); Information

30 Nov 2021
Blog Post

Searching for Professional Passion Through My VC Summer Internship

have the time and resources to study my longer-term professional goals. I distinctly remember the joy and clarity of vision that I felt upon receiving the admissions decision email: “The answer is YES!” Upon arriving in Boston, I arranged... View Details

14 Mar 2023
Blog Post

How Inclusive Managers Create Glass-Shattering Organizations

and co-author of the book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research with View Details

21 May 2001
Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

(Financial Times/Prentice Hall 2000). Edited by Subir Chowdhury, a consultant and author specializing in quality management, the book pulls together practical and accessible essays by twenty-six leading-edge academics and business... View Details

Keywords: by Martha Lagace

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details