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  • All HBS Web  (11,665)
    • People  (96)
    • News  (4,331)
    • Research  (4,077)
    • Events  (80)
    • Multimedia  (275)
  • Faculty Publications  (2,563)
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  • 01 Jun 2023
  • News

Curb Appeal

million a year, and which critics argue is both financially and environmentally unsustainable. In the early 1970s, the city switched from metal trash cans to plastic bags, thereby establishing what Cohen has called a “rat nutrition program.” In the modern era, modest... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 01 Jun 2023
  • News

In Full Flower

At Bloom & Wild, delivering a joyful experience that fits through a letter-box door slot (Courtesy of Bloom & Wild Group) When Aron Gelbard (MBA 2009) cofounded London-based Bloom & Wild in 2013, he did so with a specific goal: to make... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • 30 Mar 2021
  • Blog Post

Africa Rising: Understanding Business, Entrepreneurship, and the Complexities of a Continent with Professor Hakeem Belo-Osagie

Short Intensive Programs (SIPs) are courses that offer students a great opportunity to think about career choices, gain practical skills, and explore topics you might otherwise never get to study. These courses run for one week in January before the start of the Spring... View Details
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

human time or human understanding of complexity, I can identify the things that GPT suggests actually matter, and then iterate on those with real data and real consumers to get human-based results,” she says. Developing the right prompt Products included in the View Details
Keywords: by Kristen Senz
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

comparable to YouTube’s. TV distribution. The difference between an experience optimized for viewing on a small screen and one designed for sit-down watching is likely to be lost. The future of TikTok Early in YouTube’s life, it was known... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 02 Nov 2016
  • Blog Post

The Benefits of a Residential Campus

on behalf of the dorms — I felt the experience was designed to remove worry about some of the minutiae and spend more time enjoying the experience. For instance, you get trash picked up daily and a full cleaning weekly. Any maintenance... View Details
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

distribution channel on overall inventory levels and costs. One thing that may have helped generate the HBS offer was an experiment I performed using my own crude version of what would become known as the “beer game.” In my approach, my... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 11 Mar 2014
  • First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

problem-solving process. To pursue the efficacy of collaboration the research team developed a straightforward experiment that mirrored real-world problem-solving work. Rather than start from scratch, they customized a platform called... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • Web

Advisory Board - Entrepreneurship

entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer View Details
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

between his ownership of his well-established trucking fleet or a speculative shipping venture. Though he had no experience in the shipping industry, McLean gave up everything he had worked for to bet on intermodal transportation. He sold... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 24 Feb 2016
  • Research & Ideas

Why It's Best to Take Tests Early in the Day

the job.” Note to managers: “We would be interested in finding organizations that are willing to experiment with practices that may recharge employees,” says Gino. “We would love to collaborate with them and identify interventions that,... View Details
Keywords: by Carmen Nobel; Education
  • 05 Jul 2006
  • What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

intelligence, IQ, personality, values, and experience A demonstration of executive intelligence must lie in the demonstrable ability to act and execute." Paul Jackson took us to the next step in commenting, "Once defined, how do... View Details
Keywords: by James Heskett
  • 15 Oct 2018
  • Research & Ideas

Shaky Business: How Handshakes Win Negotiations

handshake today seen as a mere formality or does it still serve an important purpose in modern society? He joined with HBS Professor Francesca Gino, Juliana Schroeder of Berkeley’s Haas School of Business, and Jane Risen of Chicago’s Booth School of Business in... View Details
Keywords: by Michael Blanding
  • 01 Dec 2016
  • News

In My Humble Opinion: Chip Brewer (MBA 1991)

Mickelson, Henrick Stenson, and Lydia Ko. Under Brewer, Callaway’s US market share has increased 57 percent, a significant achievement as the number of active US players declines. “Melding the desire for a shorter format or more relaxed game with the classic golf View Details
Keywords: Julia Hanna
  • Profile

Jean Luo

living in L.A. for the first time," she says. "I still intend to start my own company, just not immediately after school. When it's the right idea and the right time, I'll have my experiences from Outdoor Pass and HBS to draw... View Details
Keywords: Financial Services; Tech
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced with increased price competition... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

Christensen's many qualities as a master teacher, pointing not only to his wisdom and experience but to his compassion and attention to every detail. Christensen also worked extensively with Harvard Medical School to introduce the... View Details
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

changed how those loan officers perceived reality. The Most Powerful Workplace Motivator Money isn’t always the most powerful work motivator. In this field experiment participants were willing to pay money to be ranked higher. Why? How to... View Details
Keywords: by Sean Silverthorne
  • 30 Jun 2022
  • News

Scaling Hope

trained as a parent peer coach for families, is using his years of business experience to build the tools he wished had been available when his family was confronting addiction and is sharing his own View Details
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