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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment precisely because we can draw on a wide range of professional,... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 22 Mar 2016
  • First Look

March 22, 2016

counter this ambiguity, this paper proposes that the strength of the greedy signal relates to an individual's volunteer reputation. Results from an online experiment support this possibility: the crowd out in response to public incentives... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 30 Jan 2018
  • First Look

January 30, 2018

historically, only government-subsidized products have achieved widespread adoption. A recent contractual innovation, which links insurance payouts to realized weather rather than farmer indemnity, has spurred substantial research in the past decade. This review begins... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

coach or program of study, perhaps seeing things through diverse eyes and experiences might address a fundamental anchoring bias. I see the world through only my eyes. It takes more than the leaders to facilitate such progress ” His... View Details
Keywords: by James Heskett
  • 06 May 2015
  • Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

"For so many works from such a famous artist to become available at once is extremely rare," Khaire said. "On the other hand, it might be seen as a good thing in bringing more art out into the world and allowing more people to View Details
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

back from a near death experience after what should be an initial fanfare around the return of Demoulas to the chief executive's office. But few organizations are structured to accommodate this practice. Perhaps most important, it assumes... View Details
Keywords: by James Heskett; Food & Beverage
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
Keywords: by Michael Blanding
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

institutional characteristics remain the same even as individual people come and go. Pioneering institutions such as Harvard and Yale first began granting Ph.D.s in the mid-nineteenth century. As graduates of their doctoral programs joined the faculties of other... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

shake and shift markets." One advisor to two sovereign funds, Jack Cramer, points out that at least in his experience "the funds are ... in no sense aggressive or eager to lead in a sector. As a rule, they want safe... View Details
Keywords: by Jim Heskett
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

medicine allow doctors to be hands-on today with what will be their job tomorrow . Will future managers have the privilege to experience and acquire practical understanding within real-life companies (as a) complementary device to... View Details
Keywords: by Jim Heskett
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

experience at work. Second, these feelings powerfully affect people's day-to-day performance. And third, those feelings, which are so important for performance, are powerfully influenced by particular daily events. My guess is that a lot... View Details
Keywords: Re: Teresa M. Amabile
  • 12 Feb 2007
  • Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

"It makes you think beyond your own actions to how everyone is solving a problem," says Stafford. "You accumulate experience alongside the theory. Getting those lessons together, I suspect, is very valuable." View Details
Keywords: by Julia Hanna; Financial Services; Education
  • 22 Apr 2002
  • Research & Ideas

Work, Family, Private Life: Why Not All Three?

own experiences and offered expertise as well as personal reflection on this all-too-common dilemma. Myra Hart a professor at Harvard Business School and an expert on gender in organizations, described her research and the outreach she's... View Details
Keywords: by Martha Lagace
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

on local employers to provide admitted students with mentors and paid work experience starting in grade nine. Co-author of the recent book, Breaking Barriers: How P-TECH Schools Create a Pathway from High School to College to Career, with... View Details
Keywords: by Kristen Senz
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

Policy Experiment By: Alfaro, Laura, Anusha Chari, and Fabio Kanczuk Abstract—Emerging-market governments adopted capital control taxes to manage the massive surge in foreign capital inflows in the aftermath of the global financial... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

2003. He is now active mentoring young entrepreneurs, investing in companies, and painting. The interview is part of the Creating Emerging Markets series sponsored by the HBS Business History Initiative, in which business leaders in Africa, Asia, and Latin America... View Details
Keywords: by Sean Silverthorne; Advertising
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

  Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia (revised) Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to charge for health... View Details
Keywords: Martha Lagace
  • 25 Aug 2022
  • Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

startups because of Sequoia specifically? To test if the name of a top investor makes a difference in luring applicants, the researchers collaborated with AngelList Talent, an online recruitment platform, to conduct a randomized View Details
Keywords: by Rachel Layne
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