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  • All HBS Web  (11,289)
    • People  (74)
    • News  (2,858)
    • Research  (3,800)
    • Events  (45)
    • Multimedia  (239)
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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

process that comprises many small projects, that evolves to meet the emerging demands of the ever-changing marketplace, that allows for frequent experimentation, and that delivers value on an ongoing basis. "Several decades ago, we... View Details
Keywords: by Jim Aisner
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

$10 for a rare card that actually was priced at $1,000. The temporary clerk had wrongly assumed that there was a decimal point. When the owner learned of the mistake and went to the boy's home, the father... View Details
Keywords: by Martha Lagace
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

because I have to take my car to the mechanic.” “I would have sent this sooner but I am struggling with my technology.” “Our new client is from Connecticut—hey, that’s where I grew up!” “I saw the picture you posted of Johannesburg. My... View Details
Keywords: by Michael Blanding
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

the benefit of racial diversity alone, done right, pays off not just in a better company, but a more productive one. In new research that focuses specifically on racial diversity, Ely said they found measurable performance benefits when... View Details
Keywords: by Martha Lagace
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

are enough reviews I can debias--I can just select the ones that are more authentic and not consider the inauthentic ones. Q: We use our trust meter that’s built in and figure out which ones are authentic. A: Yes. And if you had a course in statistics, one View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

up in class.” But Jan G countered, “With proper facilitation, the learning you mention, of valuing diverse experiences, thought patterns and viewpoints for the corporation, should naturally happen Which... View Details
Keywords: by James Heskett; Education
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

Family Associate Professor at Harvard Business School. “There are many benefits to the individual and the company from embracing work-from-anywhere,” Choudhury says. “But there are also challenges—and one of those is that when people are... View Details
Keywords: by Michael Blanding
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational learning has failed to find a consistent effect View Details
Keywords: Martha Lagace
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

In the past decade, physician burnout has evolved from a serious concern to a troubling epidemic, affecting 50 percent of physicians and physicians-in-training. Excessive workloads, process inefficiencies, and administrative burdens... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

design "programs" or sequences of projects over time in order that learning is maximized. Most past research on innovation has focused on the management of individual... View Details
Keywords: by Sean Silverthorne
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

In the aftermath of such highly public and grossly damaging business debacles as Enron, Tyco, and WorldCom, much attention and plenty of criticism have been directed at those companies' corporate boards.... View Details
Keywords: by Robert S. Kaplan
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

examine what causes these processes to occasionally lose momentum. EE: What are some other highlights of the next session of BCAO? Upton: Participants will learn which... View Details
Keywords: by Staff
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

time. (Of course, we later learned that this performance was over-stated due to accounting problems at Enron.) Unless we can ensure that analysts and professional investors use information to evaluate a company's long-term fundamentals,... View Details
Keywords: by Ann Cullen; Financial Services
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

marginal cost of experimentation and allow companies to create more learning more rapidly, provided that managers can capture that potential. My book provides a roadmap of how... View Details
Keywords: by Wendy Guild
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

history of the republic is off to a rockier start. What I teach my students is that great leaders—like Bill Gates, Andy Grove, and Steve Jobs—are fast learners, and they continue to invest in learning... View Details
Keywords: by Staff
  • 20 Nov 2000
  • Research & Ideas

Moving from Supply Chains to Supply Networks

principles in a way that matches the context of the particular company, industry, and supply chain. EE: How would you summarize the program's takeaway value to participants? Or stated another way, how will this View Details
Keywords: by Staff
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA... View Details
Keywords: by James Heskett
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

one of two conditions. In the “similar” condition, they learned that the two widgets shared four out of five attributes in common; in the “dissimilar” condition, the widgets... View Details
Keywords: by Carmen Nobel; Retail
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

grant more status points to nonconformity than people with "low levels of need for uniqueness." "People who like to diverge from the norm themselves, the ones who like unique products, are more likely to see the signal and interpret it... View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

Black: Career Development in the New Economy," said newly minted MBAs should be able to learn quickly, handle problems, and build relationships with coworkers over workplace divisions. The panelists also advised students to know the... View Details
Keywords: by Carrie Levine
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