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  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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  • September 2008 (Revised October 2008)
  • Case

Shareholder Activists at Friendly Ice Cream (A1)

By: Fabrizio Ferri, V.G. Narayanan and James Weber
Two activist investors, one a founder and one a hedge fund manager, seek to improve board oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979, they... View Details
Keywords: Investment Activism; Governing and Advisory Boards; Lawsuits and Litigation; Business or Company Management; Business and Shareholder Relations; Conflict of Interests; Food and Beverage Industry; United States
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  • 2009
  • Working Paper

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

By: Jonathan R. Clark and Robert S. Huckman
The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details
Keywords: Health Care and Treatment; Medical Specialties; Performance Capacity; Diversification; Health Industry
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  • December 2006
  • Case

Southern Company's Investment in CEMIG

In the spring of 1997, Southern Company had the opportunity to acquire a significant portion of the electric utility in the Brazilian state of Minas Gerais. The shares in the utility, CEMIG, were being sold by the state government as part of a comprehensive... View Details
Keywords: Corporate Strategy; Privatization; Investment; Acquisition; Globalized Markets and Industries; Utilities Industry; Brazil
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  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

leverages shared user relationships. We build upon the traditional view of bundling for economies of scope and price discrimination and extend this view to include the strategic management of a firm's user network. Envelopers capture... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2023
  • Blog Post

What Does PRIDE at HBS Mean to You?

thankful for. It’s been so affirming and validating to have a community that shares a sense of empathy and actively engages in supporting one another. The friends I’ve made through PRIDE are ones I chat with about exploring my own... View Details
  • April 2009 (Revised November 2012)
  • Case

Sermo, Inc.

By: Thomas R. Eisenmann and Lars Peter Christian Nielsen
Sermo operates the leading online professional network for physicians in the United States. Doctors use Sermo free of charge to post surveys regarding diagnostic and treatment concerns and to discuss these concerns, as well as challenges with managing their practices.... View Details
Keywords: Entrepreneurship; Health Care and Treatment; Knowledge Sharing; Two-Sided Platforms; Conflict and Resolution; Social and Collaborative Networks; United States
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  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

Repository Use in Scaling Service Operations By: Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson Abstract—To scale service operations requires sharing knowledge across the organization. However, prior work... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2023

Life at HBS Chat in Sydney (In Person)

Join for a unique opportunity to hear from HBS alumni regarding their MBA experience. The Harvard Club of Australia will host a hybrid event and feature alumni who will share their backgrounds and talk about how they cultivated their... View Details
  • 31 Jul 2017
  • HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

the case mentions the father’s long-standing relationship with the Vietnamese American franchise owners and the common sense of purpose and responsibility shared by the Vietnamese community as a whole. “None of these decisions are... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

“If I increase your bargaining power over the share of household income you benefit from, I strengthen your position in the household,” she explains. “And, because you’re now in a position to assert your preferences more, traditional... View Details
Keywords: by Julia Hanna
  • Web

Balancing Work & Life - Alumni

a lot of stress by preplanning who does what during the week to come, making it easier for both of you to manage shared responsibilities with less conflict. Past Program Resources How to be Happy at Work Are you truly happy at work? Or,... View Details
  • 01 Jun 2023
  • News

From Big Pharma to Startup

Hunter Goble (MBA 2022) did not enroll in Harvard Business School with dreams of becoming an entrepreneur. After earning his MBA, Goble intended to return to Eli Lilly to continue to work building brands and launching products. He envisioned himself leading a big,... View Details
Keywords: April White
  • Web

Online Learning Model | HBS Online

Harvard Business School’s signature case method. Business leaders will share challenges they’ve faced. As the story unfolds, you’ll leverage course concepts, vital tools and frameworks, and the diversity of your peers’ perspectives to... View Details
  • Web

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

I’m living my dream.” Nneka’s advice for students and alumni For students and alumni seeking to make an impact in emerging markets, Nneka shared that a key first step is an analysis of your skills. Nneka’s key skills are creative... View Details
  • 20 Sep 2022
  • Research & Ideas

How Partisan Politics Play Out in American Boardrooms

percent more than when executives who share the political views of their colleagues depart. “The stock price drops a lot, suggesting that investors actually view these executives as very valuable and that those departures are not in the... View Details
Keywords: by Pamela Reynolds
  • 31 Mar 2023
  • Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

policies that amount to a “fragmented insurance system” that leaves 10 percent of the population uninsured, according to research by Harvard Business School Professor Amitabh Chandra. “The United States spends substantially more on health care than most developed... View Details
Keywords: by Kasandra Brabaw; Insurance; Health
  • 12 Sep 2023
  • Blog Post

Harvard Climate Entrepreneurs Circle: Taking Climate Solutions from Idea to Action, Faster

ventures I was advising as the senior advisor for social entrepreneurship at the Harvard Innovation Labs. They said: “Hey, we’d like to learn more about that solution, and we think our colleagues might too.” So they set up a pitch day for Climate Circle teams to View Details
  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

produce incremental market share in a crowded market—then it’s not worth pursuing,” he says. IMPLICATIONS FOR MANAGERS The implication for managers is that sharp incentives can be effective in eliciting creative effort from employees—but... View Details
Keywords: by Michael Blanding; Advertising
  • 23 Jun 2023
  • News

Highlights from the Spring 2023 Alumni Board Meeting

spring meeting earlier this month. "This is a place where we work hard, we are focused, we are cutting edge, for the public good," said Weinzierl, who is also the Joseph and Jacqueline Elbling Professor of Business Administration. During the Alumni Board's two-day... View Details