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Show Results For
- All HBS Web
(3,789)
- People (11)
- News (1,208)
- Research (2,207)
- Events (3)
- Multimedia (5)
- Faculty Publications (1,438)
- 04 Mar 2014
- First Look
First Look: March 4
Michael Dell refocused his newly private company on services and solutions, the entire corporation was pushed to embrace social media. Purchase this case: http://hbr.org/product/building-a-social-media-culture-at-dell/an/514096-PDF-ENG... View Details
Keywords: Sean Silverthorne
- 18 Aug 2009
- First Look
First Look: August 18
these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable... View Details
Keywords: Martha Lagace
- 27 Aug 2013
- First Look
First Look: August 27
expansion, and intrinsic business characteristics. The Indian models are all focused factories, but one is a hub and spoke model, with a hospital hub and ambulatory spokes, while the other offers only ambulatory services and is located on... View Details
Keywords: Sean Silverthorne
- 20 Sep 2016
- First Look
September 20, 2016
Benjamin, and Damien Geradin Abstract—Since its launch in 2007, Android has become the dominant mobile device operating system worldwide. In light of this commercial success and certain disputed business practices, Android has come under... View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior. 6th ed., edited by Lawton... View Details
Keywords: Sean Silverthorne
- 01 Oct 1996
- News
Leading In a New Era
face-to-face with customers, competitors, and new technologies — quickly and efficiently. In the airline industry, for example, computer technology has fundamentally changed how service is delivered, as well as how decisions are made,... View Details
Keywords: Nancy O. Perry
- 31 Jan 2013
- News
Bloomberg's Washington footprint explodes
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact... View Details
Keywords: by Dina Gerdeman
- 03 Mar 2008
- First Look
First Look: March 4, 2008
because their market power allows them to charge higher service fees than domestic banks. Download the paper: http://www.hbs.edu/research/pdf/05-025.pdf Cases & Course MaterialsThe Armstrong Investigation Harvard Business School... View Details
Keywords: Martha Lagace
- 06 Dec 2018
- News
Source Code
“I came to the conclusion pretty quickly that I’d rather be on the business side than on the lawyer side because the lawyer was essentially a service arm to the business side, and the business side was really making the decisions,” says... View Details
- 15 Sep 2009
- First Look
First Look: September 15
than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and earthquake struck... View Details
Keywords: Martha Lagace
- 09 Aug 2016
- First Look
August 9, 2016
including economic, operational, and reputational, and must decide whether or not to lease the space to a traditional tenant, lease the space to a third-party shared office operator (e.g., WeWork or Regus), or develop their own shared... View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
amortization (EBITDA) margin of over 8%. At the executive education program, Jaime had learned that entrepreneurs could build on their unique attributes and capabilities to expand and grow their businesses. Should he continue to expand the View Details
Keywords: Sean Silverthorne
- 24 Jan 2012
- First Look
First Look: Jan. 24
We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details
Keywords: Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
information environment in which foreign subsidiaries operate affects investment decisions in multinational corporations (MNCs). We hypothesize and find that foreign subsidiaries in country-industries with more transparent information... View Details
Keywords: Sean Silverthorne
- 15 Apr 2014
- First Look
First Look: April 15
controls, employment at target establishments declines 3% over two years post buyout and 6% over five years. The job losses are concentrated among public-to-private buyouts and transactions involving firms in the service and retail... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
country unit to adjust to local needs is a critical balancing act. Rule 4: Timing is critical. Retailers would do well to stop planting flags and focus instead on a limited set of opportunities where they can establish operations of... View Details
Keywords: Carmen Nobel
- 01 Sep 2017
- News
City of Dreams
of the election, Mawilmada had left the Asian Development Bank and was operating an independent development consultancy in Colombo. In addition, he and classmate Hiran Embuldeniya had started York Street Partners, the country’s first... View Details
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they'd hire an MBA. According to several deans, that's no longer true. Financial services and consulting firms, which hire... View Details
- 01 Jun 2020
- News
Keeping the Beat
and not others. Criticisms even of elite education and where it is of enormous service and where it does disservice. But this album is more emotional. The activism lies truly in the desire to want to be the best version of ourselves. To... View Details