Quality Management System - Publications - Faculty & Research

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

arise. Since the choices are different for each company, because the strategies, structures, and systems are different, substantial customization is necessary. Senior managers should consider six initial... View Details

Keywords: by Marc J. Epstein

Web

William Donaldson | Baker Library

institutional fund manager required higher quality research on firms’ projected stock price performance than was available on Wall Street at the time. Bill and his partners Dan Lufkin and Richard Jenrette... View Details

19 Nov 2001
Research & Ideas

Wrapping Your Alliances In a World Wide Web

business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details

Keywords: by Andrew McAfee

28 Jun 2016
First Look

June 28, 2016

forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details

Keywords: Sean Silverthorne

01 Oct 1998
News

A Message from Dean Clark

requires continuing innovation in all of our educational programs. What we see ahead is a need for leaders with strong general management skills - people who know how to get things done and are able to inspire others. These View Details

Web

Professor Robin Ely on Challenging Conventional Wisdom - Blog: RGE Report

rank their personal and family relationships as most important to them, followed by overall quality of life and career satisfaction. Much research has demonstrated that systemic inequities - rather than... View Details

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

Raising The Bar Medtronic has always had dedicated employees, but the organization often rewarded loyalty instead of performance. Whereas the quality of the first-line employees was exceptional, serious gaps in View Details

Keywords: by Bill George

Profile

Ed Rogers

goals. I want to help design systems and products that give people deeper insights into factors that improve their quality of life. How are you pushing yourself? I’m trying as much as possible to expose... View Details

Keywords: Financial Services; Tech

2022
Book

Democratize Work: The Case for Reorganizing the Economy

By: Isabelle Ferreras, Julie Battilana and Dominique Méda

What happens to a society—and a planet—when capitalism outgrows democracy? The tensions between democracy and capitalism are longstanding, and they have been laid bare by the social effects of COVID-19. The narrative of “essential workers” has provided thin cover for... View Details

Keywords: Democratic Capitalism; Essential Workers; Sustainability; Equality and Inequality; Climate Change; Social Issues

Citation

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July 1996
Article

Executive Succession, Strategic Reorientation and Performance Growth: A Longitudinal Study in the U.S. Cement Industry in Stable Environments

By: Michael Tushman and L. Rosenkopf

Keywords: Management; Strategy; Performance; Growth and Development; Information; Balance and Stability; Construction Industry; United States

Citation

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29 May 2001
Research & Ideas

How Technological Disruption Changes Everything

HBS Professor Clayton Christensen sees disruptive innovation as a threat to everything from Microsoft to Japan—and even to a certain prominent business school. But through that disruption comes improved quality of life—and major... View Details

Keywords: by Sean Silverthorne; Health

01 Jun 2013
News

Lesson Plans

the numbers, that's becoming less and less true." —Stacey Childress STUDENT-CENTRIC SCHOOLS "Our old system worked well enough for an industrial-based economy. In a knowledge-based economy, we need an individualized, personalized approach... View Details

Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services

01 Mar 2008
News

Where Are They Now?

character and leadership qualities of several prominent figures, past and present — including President George W. Bush (MBA ’75) — whose work has had broad social or political implications. “It’s not a business book,” Zaleznik explains.... View Details

Keywords: Margie Kelley; retirement; leisure; writing; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

19 Jun 2020
Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 5/5

Black students in our community have spent the last few weeks grappling with the weight of a devastating truth: that our country and society has undeniably and systemically failed Black communities – and the false narrative that being... View Details

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details

Keywords: by Sean Silverthorne; Technology

Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Kaplan’s research, Executive Education teaching, and consulting focus on linking cost and performance management systems to strategy implementation. His current research focuses on two topics: measuring and... View Details

01 Dec 2000
News

Core Values Keep Airline Flying High

Amidst Change: A Conversation with Southwest Airlines' Top Management Team," a new working paper written by HBS assistant professor Jody Hoffer Gittell, MIT professor R. John Hansman, and MIT doctoral student Anne E. Dunning. The... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

01 Mar 2009
News

Buddy, Can You Spare a Trillion

bikes; now he is exporting to the United States and Europe. Wu and Yin are just two of more than 345,000 dollar millionaires who now live in China. Not only has China left its imperial past far behind. So far, the fastest-growing economy in the world has also View Details

Keywords: Finance; Publishing Industries (except Internet); Information

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

data?'" That's Paul Nicholas' reaction after reading most of the responses to this month's column. It's not a bad "sense of the meeting," in which many contributors offered suggestions to managers wishing to get the most out of so-called... View Details

Keywords: Re: James L. Heskett

Publications