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  • April 2004 (Revised May 2005)
  • Case

Confronting a Necessary Evil: The Firing of Alex Robins (A)

By: Joshua D. Margolis
A manager recounts his experience firing the person he was asked to replace and reflects on the challenges of the experience. Teaching Purpose: To role-play and reflect on tasks that entail harming other people to fulfill one's responsibility. View Details
Keywords: Ethics; Problems and Challenges; Leadership Development; Behavior; Decision Making; Resignation and Termination
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Margolis, Joshua D. "Confronting a Necessary Evil: The Firing of Alex Robins (A)." Harvard Business School Case 404-125, April 2004. (Revised May 2005.)
  • October 2007 (Revised January 2009)
  • Case

The Hertz Corporation (A)

By: Timothy A. Luehrman and Douglas Scott
Examines the leveraged buyout of Hertz in 2005, a complex, high-profile deal and a good example of cutting-edge practice in private equity. The first of a two-part series on the Hertz LBO, adopts the perspective of Clayton, Dubilier & Rice, the leader of a private... View Details
Keywords: Leveraged Buyouts; Private Equity; Bids and Bidding; Negotiation Deal; Valuation; Value Creation; Financial Services Industry; United States
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Luehrman, Timothy A., and Douglas Scott. "The Hertz Corporation (A)." Harvard Business School Case 208-030, October 2007. (Revised January 2009.)
  • December 2008 (Revised June 2009)
  • Case

Lapdesk Goes Global - Africa First

Shane Immelman, founding CEO of the Lapdesk Company of South Africa, is facing a number of challenges in taking Lapdesk from South Africa and into the rest of the African continent. How should the African strategy be different from that of South Africa? What is the... View Details
Keywords: Global Strategy; Problems and Challenges; Africa; South Africa
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Isenberg, Daniel J. "Lapdesk Goes Global - Africa First." Harvard Business School Case 809-066, December 2008. (Revised June 2009.)
  • April 2010
  • Case

George Martin at The Boston Consulting Group (A)

By: Leslie A. Perlow and Kerry Herman
George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details
Keywords: Problems and Challenges; Work-Life Balance; Management Teams; Interpersonal Communication; Jobs and Positions; Employees; Consulting Industry; Boston
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Perlow, Leslie A., and Kerry Herman. "George Martin at The Boston Consulting Group (A)." Harvard Business School Case 410-112, April 2010.
  • May–June 1996
  • Article

Ruling the Net

By: D. L. Spar and Jeffrey J. Bussgang
The Internet promises a radical new world of business. But for many companies, it has yet to deliver. Although doing business in cyberspace may be novel and exhilarating, it can also be frustrating, confusing, and even unprofitable. Debora Spar and Jeffrey Bussgang... View Details
Keywords: Information Services; Online Technology
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Spar, D. L., and Jeffrey J. Bussgang. "Ruling the Net." Harvard Business Review 74, no. 3 (May–June 1996): 125–133.
  • January 2014
  • Case

Emirates Airline: Connecting the Unconnected

By: Juan Alcacer and John Clayton
Narrates the story of Emirates, an airline founded in 1985 in Dubai that by 2013 was among the three largest commercial airlines in the world. The case emphasizes how Emirates capitalized on its location—a small city–state strategically located to reach ¾ of the world... View Details
Keywords: Sustainable Competitive Advantage; Airlines; Multinational; Location Strategies; Geographic Location; Multinational Firms and Management; Air Transportation; Competitive Advantage; Business Strategy; Air Transportation Industry; Middle East; Dubai
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Alcacer, Juan, and John Clayton. "Emirates Airline: Connecting the Unconnected." Harvard Business School Case 714-432, January 2014.

    Emily Truelove

    Emily Truelove is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. She teaches LEAD in the MBA program. She also teaches in executive education programs, including Leadership for Senior Executives,... View Details

    • 18 Dec 2006
    • Lessons from the Classroom

    Grooming Next-Generation Leaders

    as foundational skills, critical business functions, strategy formulation and implementation, and personal leadership. For the organization, according to Sasser and Narayandas,... View Details
    Keywords: by Martha Lagace
    • June 2008
    • Case

    Starbucks Coffee Company in the 21st Century

    By: Nancy F. Koehn, Marya Lisl Hill-Popper Besharov and Katherine Miller
    The case explores the opportunities and challenges confronting Starbucks in the early 21st century. For more than 15 years, Starbucks has grown swiftly and successfully, helping create a large, dynamic market for specialty coffee, building one of the world's most... View Details
    Keywords: Business Model; Economy; Growth Management; Brands and Branding; Corporate Social Responsibility and Impact; Competition
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    Koehn, Nancy F., Marya Lisl Hill-Popper Besharov, and Katherine Miller. "Starbucks Coffee Company in the 21st Century." Harvard Business School Case 808-019, June 2008.
    • 04 Jun 2024
    • Cold Call Podcast

    How One Insurtech Firm Formulated a Strategy for Climate Change

    Keywords: Re: Lauren H. Cohen; Insurance
    • Oct 03 2016
    • Testimonial

    Redefining Leadership

    • 2020
    • Working Paper

    Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration

    By: Carolyn Fu
    Organizations are often advised to engage heavily in exploration in order to succeed – to cast a wide net for diverse solutions that are superior to what they currently exploit. However, what is the organization to do when the fruits of its exploration are inconsistent... View Details
    Keywords: Problems and Challenges; Learning; Knowledge Acquisition; Decision Choices and Conditions
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    Fu, Carolyn. "Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration." Working Paper, April 2020.
    • 22 May 2011
    • News

    Jockeying for Stigma

    • 01 Nov 2019
    • News

    Trump to pick Texas cancer doctor to head FDA

    • 24 Feb 2011
    • News

    Latest sales, price data point to weak, tentative recovery

    • October 1979 (Revised March 1986)
    • Case

    PC&D, Inc.

    By: Evelyn T. Christiansen and Richard G. Hamermesh
    Covers history of PC&D from 1960 to 1975 as it grows from a single business firm to a diversified firm. Emphasizes the use of subsidiaries for product development and fast growth. Other issues include problems of a new CEO in keeping control of fast growing divisions. View Details
    Keywords: Leadership; Business Subsidiaries; Diversification; Growth Management; Product Development
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    Christiansen, Evelyn T., and Richard G. Hamermesh. "PC&D, Inc." Harvard Business School Case 380-072, October 1979. (Revised March 1986.)
    • September 2023
    • Exercise

    Irrationality in Action: Decision-Making Exercise

    By: Alison Wood Brooks, Michael I. Norton and Oliver Hauser
    This teaching exercise highlights the obstacle of biases in decision-making, allowing students to generate examples of potentially poor decision-making rooted in abundant and unwanted bias. This exercise has two parts: a pre-class, online survey in which students... View Details
    Keywords: Prejudice and Bias; Decision Making
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    Brooks, Alison Wood, Michael I. Norton, and Oliver Hauser. "Irrationality in Action: Decision-Making Exercise." Harvard Business School Exercise 924-007, September 2023.
    • 07 Jul 2022
    • Blog Post

    Pathlight: Reimagining the Developer Onboarding Experience

    a promise to myself to commit these two years to experimenting, learning, and iterating to the right startup idea. It’s been a wild ride since then, but one of the most fulfilling parts of my HBS experience. What is the View Details
    • May 2010
    • Case

    Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy

    By: Christopher A. Bartlett and Benjamin H. Barlow
    Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously... View Details
    Keywords: Business Subsidiaries; Multinational Firms and Management; Organizational Structure; Corporate Strategy; Problems and Challenges; Conflict and Resolution; Sales; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Consumer Products Industry; Wisconsin; Italy; United Kingdom
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    Bartlett, Christopher A., and Benjamin H. Barlow. "Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy." Harvard Business School Brief Case 104-199, May 2010.
    • 09 Nov 2011
    • News

    US uncovers alleged 'click fraud' ring

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