Publications

03 Oct 2014
News

The Most Innovative Companies Don't Worry about Consensus

Keywords: innovation; consensus; leadership

15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

the wider company culture that always affects what a firm is and is not capable of [achieving] in the marketplace. We will look at these issues in some detail in the program, with very practical takeaways for participants. Q: Discuss the... View Details

Keywords: by Sean Silverthorne; Retail

01 Mar 2024
News

Turning Point: Eternal Returns

Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) I was born in the middle of Typhoon Gloria in 1957 and spent my early childhood in Kowloon’s Walled City, which at the time was an extremely poor and densely... View Details

Keywords: life experience; search firm; entrepreneurship

December 2022
Article

Scarlet Letters: Rehabilitation Through Transgression Transparency and Personal Narrative Control

By: Erin L. Frey, Ethan Bernstein and Nick Rekenthaler

When employees commit transgressions, organizations often use tools of organizational control to prevent them from transgressing again. We investigate whether organizations can use transgression transparency to rehabilitate transgressors. Although making transgressions... View Details

Keywords: Transparency; Workplace; Transgressions; Qualitative Research; Management Practices and Processes; Organizations; Employees; Reputation; Communication

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March 2019
Article

When Does Advice Impact Startup Performance?

By: Aaron Chatterji, Solène Delecourt, Sharique Hasan and Rembrand Koning

Why do some entrepreneurs thrive while others fail? We explore whether the advice entrepreneurs receive about managing their employees influences their startup's performance. We conducted a randomized field experiment in India with 100 high-growth technology firms... View Details

Keywords: Entrepreneurial Management; Field Experiment; Peer Effects; Entrepreneurial Ecosystems; Advice; Management Style; Management Practices and Processes; Knowledge Dissemination; Entrepreneurship; Performance; India

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Read Now

June 1993 (Revised February 1994)
Case

Three New Opportunities and the Seven Skills of Management

By: Regina E. Herzlinger

Keywords: Opportunities; Management; Management Practices and Processes; Management Skills; Health Industry

Find at Harvard

30 Oct 2013
News

Managing New York City

December 1999 (Revised December 2012)
Background Note

Measuring Interim Period Performance

By: David F. Hawkins

Covers interim period accounting objectives, theories, and practices. Special financial analysis concerns related to this topic are discussed. A rewritten version of an earlier note. View Details

Keywords: Accounting; Business Ventures; Policy; Management Practices and Processes; Measurement and Metrics; Performance Evaluation

May 1996 (Revised October 2001)
Case

BAE Automated Systems (B): Implementing the Denver International Airport Baggage-Handling System

By: Lynda M. Applegate, H. James Nelson, Ramiro Montealegre and Carin-Isabel Knoop

Describes the negotiations between the City of Denver officials, airlines, consulting companies, and BAE for the construction of a backup baggage system to enable the Denver International Airport (DIA) to open. When DIA finally opens in February 1995, 16 months behind... View Details

Keywords: Performance Effectiveness; Management Practices and Processes; Projects; Negotiation; Outcome or Result; Problems and Challenges; Air Transportation Industry; Construction Industry; Colorado

24 Jul 2017
News

Back to School for Big-City Mayors

(Bloomberg) (Bloomberg) “I literally went home every night for the first three months and said, ‘Oh, my God, what have I gotten myself into?’” That's how Boston mayor Marty Walsh summed up the beginning of his term in office. And it helps explain why he's happy to be... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

01 Dec 2014
News

@Soldiers Field

(HBS Archives Photograph Collection) Shad Hall, named in honor former SEC chairman John Shad (MBA 1949), celebrated its 25th anniversary in September. An early Boston Globe review cheered the entrance’s “powerful concrete column that holds up a heavy steel girder, in... View Details

Keywords: John Shad (MBA 1949); Educational Services

October 2010
Case

DLA Piper and Christie's International (A)

By: Robert G. Eccles and Dilyana Karadzhova

International law firm DLA Piper is selected as major legal services provider of renowned art business Christie's International. Nine months after the start of relationship, the client calls Nigel Knowles, DLA Piper joint CEO and Managing Partner, with a litany of... View Details

Keywords: Attorney and Client Relationships; Law; Practice; Reputation; Ethics; Risk and Uncertainty; Legal Services Industry

01 Aug 2004
Conference Presentation

Achieving Flexibility in NPD: New Processes and New Ways of Organizing

By: Alan MacCormack

Keywords: Product Development; Organizational Change and Adaptation; Management Practices and Processes

2006
Chapter

An Opportunity-Based Strategy Process for Innovation

By: D. Quinn Mills

Keywords: Innovation Strategy; Opportunities; Management Practices and Processes

September 1997 (Revised October 1997)
Supplement

Charles Veillon, S.A. (B)

By: Lynn S. Paine and Howard Reitz

Supplements the (A) case. View Details

Keywords: Rights; Organizations; Working Conditions; Social Issues; Management Practices and Processes; Service Industry

November 1995 (Revised February 1996)
Case

Arthur D. Little, Inc.

By: David A. Garvin and Sanjay Bhatnagar

Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and... View Details

Keywords: Management; Management Practices and Processes; Corporate Strategy; Business or Company Management

01 Jun 2010
News

2010 Leadership Fellows

Eleven graduating MBAs have taken positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows Program. The program awards key management positions for one year at competitive salaries. This year’s fellows are (front row)... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management

June 2013 (Revised March 2014)
Case

Kvadrat: Leading for Innovation

By: Boris Groysberg and Sarah L. Abbott

In 2013, Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, considered the firm's strategic plan. In 2000, Byriel and Mette Bendix, Kvadrat's Product Director, had taken over management of the company from their fathers, who had founded Kvadrat... View Details

Keywords: General Management; Organizational Behavior; Strategy; Performance Management; Leadership; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Human Resources; Denmark; Europe; Asia

August 2005
Case

Bill Belichick and the Cleveland Browns

By: John R. Wells and Travis Haglock

Genius? That is not what they were calling Bill Belichick in Cleveland. Why? Four losing seasons in five years. Fans hurled trash and insults. The media resented him. Ownership abandoned him. Players quit on him. Very different from the three Super Bowls in five years... View Details

Keywords: Business History; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Sports; Sports Industry; United States