Personalization - Publications - Faculty & Research

September 2022 (Revised April 2023)
Case

Cesaro e Associati

This case describes the leadership succession planning process at Cesaro e Associati (Studio Cesaro), founded in 1986 by Franco Cesaro in the northeastern Italian state of Veneto. In 2022, Franco was contemplating retirement and passing leadership of his firm, which... View Details

Citation

Educators

Purchase

04 Apr 2022
Research & Ideas

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

percent of US patents were software related. Since 2015, that share exploded to 50 percent as software became widespread and legal changes allowed for broader intellectual property protection, the researchers found. “During that period of time, you had the rise of the... View Details

Keywords: by Rachel Layne

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

from off-the-wall choices by pre-selecting acceptable outcomes on which consumers can vote—or culling options from consumer suggestions without publicizing the actual number of votes for each. “If you love one that only one person... View Details

Keywords: by Michael Blanding; Advertising

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

difference through their work. If they can align their personal purpose with the company’s purpose, there is a congruence that inspires them to do superior work, create great products and innovations, achieve the highest quality, and... View Details

Keywords: by Bill George; Banking

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

time-saver; an automatic message is quicker than a manual one. But data showed that only the young, athletic men were very likely to take advantage of QuickMatch. "For women, if it's already normatively incorrect to send a personal... View Details

Keywords: by Carmen Nobel; Technology

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

bureaucratic devices to promote deliberative thought. As Shadreck Salli put it, "What (is critical) is the person that conducts the switching from thinking (either fast or slow) to (the) other it may not be easy to have a series of... View Details

Keywords: by James Heskett

17 Jul 2006
Lessons from the Classroom

Developing a Strategy for Digital Convergence

users to time-shift their TV viewing. According to Yoffie, entertainment and communications are coming together to produce a mobile music revolution—the distribution of digital music over wireless networks. And your cell phone has also become a camera, music and video... View Details

Keywords: by Sean Silverthorne; Computer; Education

15 Oct 2001
Research & Ideas

Rethinking E-Leadership

help others," the "acceptance of personal responsibility for outcomes," and a "bias for action." 5. Use a brash communication style to disrupt the status quo. "The new e-world of speed and flexibility demands... View Details

Keywords: by Melissa Raffoni

26 Feb 2001
Research & Ideas

David, Goliath, and Disruption

of HelloBrain.com Intelligent, handheld devices that hold basic information such as personal calendars and statistics have been around for some time, Schreck reminded the group. The great innovation of the Palm, he offered, was that it... View Details

Keywords: by Martha Lagace

18 Sep 2000
Research & Ideas

Big Deals: Financing Large-Scale Investments

people, and it provides skills and good wages in a country where the average person makes from $90 to $100 per year. Equally important is the project's catalytic impact on future investment. The sponsors are considering adding a second... View Details

Keywords: by Julia Hanna

16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

would probably have been mini-computers. Today, their response would be printers and personal computers. An HP spin-off, Agilent is actually in HP's original business space. Ask what business they think the company will be in ten years... View Details

Keywords: by Staff

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

agents over eight weeks to examine how differing types of guidance and training impact the agents' inventory management. We find agents who are trained in person and receive an explicit, personalized, daily text message recommendation of... View Details

Keywords: Dina Gerdeman

16 Feb 2016
First Look

February 16, 2016

mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training and institutional... View Details

Keywords: Sean Silverthorne

27 Sep 2011
First Look

First Look: September 27

both in business history courses and more generally to teach political risk management by multinational corporations. Beiersdorf, a German personal products company, expanded globally before 1914, but had its foreign factories and... View Details

Keywords: Sean Silverthorne

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

even more powerful reward than compensation. Stick to your convictions. Professor Henderson told the group that it's important for CEOs to feel personally committed to the higher-ambition cause. "You have to really mean it and believe... View Details

Keywords: by Dina Gerdeman

30 Sep 2008
First Look

First Look: September 30, 2008

assumptions. The first is that people are more altruistic towards individuals that agree with them and the second is that people's well-being rises when other people share their personal opinions. The act of voting is then a source of... View Details

Keywords: Martha Lagace

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

learned to ride a bike, he was not the first person to ever ride a bike. His learning got him from being a non-bike rider into the population of bike riders. In this case, performance is improved by acquiring necessary skills or knowledge... View Details

Keywords: by Sarah Jane Gilbert

02 Aug 2006
Research & Ideas

Investor Protection: The Czech Experience

partner—Vladimír Železný, an experienced and politically connected television executive—managed to divert the entire value of the underlying entity for his personal benefit. After court battles escalated to the level of international... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

violate the accepted norms and rules of engagement. If someone clearly engages in personal attacks or withholds a dissenting view only to obstruct the implementation later, they need to be held responsible for such dysfunctional behavior.... View Details