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  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

good listener, and learning from people." One important objective is to enable others to lead. This requires "showing up (being visible), engaging people, helping teammates, challenging leaders, stretching people, and aligning... View Details
Keywords: by Jim Heskett
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

"We're waiting for the cycle to return." Is it possible VCs didn't learn anything from the dot-com bubble and subsequent crash? Marc Fogassa, a principal at Axiom Venture Partners, said, "The industry has a herd effect—if... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

Markt in 1997 (a creation of the Frankfurt Stock Exchange, or Deutsche Börse), there is a new and receptive home for initial public offerings. To learn the practitioner's point of view, Lerner assembled a panel of three distinguished... View Details
Keywords: by James E. Aisner; Financial Services
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

still hold true. But a great deal of research over the past 20 years or so have put a lot of meat on those bones. As one example, we’ve come to learn more about creating the high-trust environment that leads to engaged employees who... View Details
Keywords: by Jim Aisner; Retail
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

issues that are at the core of business strategy, especially in certain industries like media, entertainment, and healthcare. Research and learning never stop. This is such an exciting field with relatively less attention being paid.... View Details
Keywords: by Sean Silverthorne
  • 21 Nov 2005
  • Research & Ideas

The Geography of Corporate Giving

level provides important lessons for executives, policymakers, and the groups who benefit. But such knowledge also suggests more work to be done in order to learn how global business trends, such as industry consolidation and... View Details
Keywords: by Sean Silverthorne
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

If it's one lesson the individual investor learned the hard way from the collapse of Enron, it is that the recommendations of Wall Street stock analysts can be influenced by much more than purely objective research. Just look at the large... View Details
Keywords: by Ann Cullen; Financial Services
  • 23 Jun 2020
  • Book

Beginning America Over Again with a New Electoral System

innovation can be achieved whether a state is big or small, red or blue. There are fifty states in this union, and many are still waiting for the political innovation spark to be lit. Will you do it? Lighting that spark requires shaking away View Details
Keywords: by Sean Silverthorne
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

prove their worth quickly, VCs may be underfunding other more complex types of startups that require more time to bear fruit. “One of the challenges with this approach is it really directs attention of investors to projects where you can View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

and nutrition and readiness to learn in schools is also well established. Forthcoming revisions to the Millennium Development Goals are expected to again highlight the importance of disease prevention and health care to the global... View Details
Keywords: by John A. Quelch; Health
  • 06 Aug 2013
  • First Look

First Look: August 6

  Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more... View Details
Keywords: Anna Secino
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

Charles each week. The students learned a great deal more from the two of us than if either one of us had taught the course alone. The students were engaged. The topics were interesting and important. We pulled together some just-in-time... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

part-time consultants are considered best-in-class—they are paid industry-competitive wages, and customers include LEGO, Microsoft, and Oracle—75 percent of them live with what others might consider a handicap: They have Asperger syndrome or some form of ASD. Austin... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

whole business early in their career. It means managing budgeting and planning so that it is a learning experience, not a cynical game of "gotcha." It means the CEO investing his or her time, and that of the board, so that... View Details
Keywords: by Sean Silverthorne; Employment
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

knowledge in the future? Sjöman: To share the management knowledge, the Center runs roundtable discussions that give faculty an opportunity to meet with the business community to discuss their research ideas and offer alumni and other businesspeople a means to View Details
Keywords: by Cynthia Churchwell
  • 10 Oct 2000
  • Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

opportunity not only to learn about complexities of implementing this type of program but also to build support within the company and strengthen the personal relationships between the two organizations. For example, several of Pfizer's... View Details
Keywords: by Diana Barrett, James Austin & Sheila McCarthy
  • 19 May 2015
  • First Look

First Look: May 19

two months. A team of faculty and students from five Harvard schools attended the Kumbh Mela to learn from the phenomenon. The festival was a planning, organizational, financial, and spiritual success-in stark contrast to the understood... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

previously learned about development seemed to be conflicting with what I was seeing in the field," she says. "I kept seeing situations in which people might seem to have access to various supplies and technologies, but they weren't able... View Details
Keywords: by Carmen Nobel
  • 17 May 2011
  • First Look

First Look: May 17

PatientsLikeMe: An Online Community of Patients Sunil Gupta and Jason RiisHarvard Business School Case 511-093 PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and View Details
Keywords: Sean Silverthorne
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

track where your order is in the assembly process, even before it is ready for shipment. What we have learned from a host of these new applications is indeed important. When we first did the research study, our focus was on customer... View Details
Keywords: by Sarah Jane Johnston
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