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  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),... View Details
Keywords: by Deborah Blagg; Service
  • 30 Apr 2018
  • Blog Post

HBS Grad Drives Lori Systems to Success

vendors with trucks, one of the greatest barriers to African economic growth could be mitigated or even overcome. Hence the birth of Lori Systems, Josh's Kenyan-based start-up that uses a centralized electronic platform to connect willing... View Details
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

bundle. Dominant firms otherwise sheltered from entry by standalone rivals may be vulnerable to an adjacent platform provider's envelopment attack. We analyze conditions under which envelopment strategies are likely to succeed. Download the paper:... View Details
Keywords: Martha Lagace
  • March 2004 (Revised August 2004)
  • Case

Strategic Review at Egon Zehnder International (A)

By: Ashish Nanda
The case describes the history of the executive search firm Egon Zehnder International (EZI) from its inception through 2000. Internal and environmental changes lead EZI leaders to question whether the firm might be at an inflection point in its history. The EZI... View Details
Keywords: Organizational Change and Adaptation; Change Management; Business Growth and Maturation; Business Strategy; Service Industry
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  • December 1999 (Revised August 2001)
  • Case

Millennium Pharmaceuticals, Inc. (A)

By: Stefan H. Thomke and Ashok Nimgade
Focuses on Millennium's strategy to grow and revolutionize drug development through the use of new technologies such as genomics. Describes how Millennium Pharmaceuticals--a fast-growing biotechnology firm in Cambridge, MA--has used strategic alliances to finance the... View Details
Keywords: Cost Management; Financing and Loans; Medical Specialties; Retention; Growth and Development Strategy; Time Management; Product Development; Problems and Challenges; Alliances; Technology; Biotechnology Industry; Pharmaceutical Industry; Cambridge
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  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

involved with the policy response to the crisis in Spain. As hard-hit as the United States was by the Great Recession, Spain was damaged far worse: Years after the recession, growth was at a standstill and a quarter of the workforce... View Details
Keywords: by Michael Blanding; Banking
  • 2021
  • Book

Global Goliaths: Multinational Corporations in the 21st Century Economy

By: C. Fritz Foley, James R. Hines Jr. and David Wessel
Globalization and multinational corporations have long seemed partners in the enterprise of economic growth: globalization-led prosperity was the goal, and giant corporations spanning the globe would help achieve it. In recent years, however, the notion that all... View Details
Keywords: Multinational Firms and Management; Globalization; Economy; Economic Growth; Equality and Inequality; Employment; Policy
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  • Web

Introduction - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

more than twenty-five years ago to the impact and growth of his groundbreaking work in the current academic and financial communities. The Black-Scholes option pricing model established the everyday use of mathematical models as essential... View Details
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

for the creation of jobs and wealth among urban families. Moderator Randall Pinkett of M.I.T. Laboratory Anne Habiby, executive vice president of the Initiative for a Competitive Inner City, a national nonprofit founded by HBS professor Michael E. Porter that... View Details
Keywords: by Dina Gerdeman
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

forecasted GDP growth rates for Japan by 0.5% for the first quarter of this year, and by more than 1.5% for the second quarter. The financial consequences are equally alarming. The Nikkei 225 Stock Average plunged 6.2% at the market's... View Details
Keywords: Re: Multiple Faculty
  • 08 Mar 2011
  • First Look

First Look: March 8

with gambling exposure. How would investors in ITP view this transaction? Ben-Gacem also worried about whether Moneybookers could manage the growth of its business and the evolution of regulation around... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

democratic history and an immediate, practical exercise for anyone looking for a way to strengthen our common civic commitments. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52134 2017 Academy of Management Annals... View Details
Keywords: Carmen Nobel
  • September 2009
  • Article

Are You Having Trouble Keeping Your Operations Focused?

By: Robert S. Huckman
As a business broadens over time, it can lose the operational edge that led to its original success. Core strengths atrophy, efficiency or quality suffers, and sharper rivals close in to take advantage of the loss of focus. In his classic article "The Focused Factory"... View Details
Keywords: Business Units; Business Growth and Maturation; Goals and Objectives; Resource Allocation; Operations; Performance Efficiency
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  • Web

Orit Gadiesh | Baker Library | Bloomberg Center | Harvard Business School

Orit Gadiesh, HBS 1977, joined Bain & Company, the Boston-based global managing consultancy, upon graduation from HBS as a Baker Scholar and recipient of the Brown prize for marketing. Born in Israel, she has taught at The Hebrew... View Details
  • Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
  • 14 Oct 2013
  • Research & Ideas

Time that Government Reopens for Business

doesn't increase its debt limit on October 17, it will start defaulting on its bills—an unprecedented event in the nation's history. Senior Lecturer Joseph B. Fuller, a member of the School's Entrepreneurial Management Unit and an expert... View Details
Keywords: by Jim Aisner
  • 19 Feb 2019
  • Blog Post

The First Five Years: '30 Under 30' Edition

primarily focus on TPG’s middle market buyout and growth equity investments, which are made out of TPG Growth and The Rise Fund, a double–bottom line impact fund that was launched in 2016.” Gandhi: “I am a... View Details
Keywords: All Industries
  • 16 Jul 2013
  • News

Embracing Chaos

just-released first book, Conquering the Chaos: Win in India, Win Everywhere (Harvard Business Review Press), Venkatesan's recipe for success includes doing things that most managers and CEOs aren't trained to do, namely, getting on the... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • October 2000 (Revised March 2001)
  • Case

eLance.com: Building a Professional Services Marketplace

By: Lynda M. Applegate and Kristin Kohler
Launched as an eBay for services, eLance promises to leverage the capabilities of the Internet to not only change the way services are bought and sold, but change the fundamental dynamics of the global economy. Building on theories posited in the HBR article by Tim... View Details
Keywords: Entrepreneurship; Technological Innovation; Job Search; Business or Company Management; Growth and Development Strategy; Business Strategy; Competitive Strategy; Web Sites; Information Technology Industry; Service Industry
Related
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

distributional issues, and the likely effects of reforms to tax provisions such as the AMT are considered. Download the paper from SSRN.com ($5): http://www.nber.org/papers/w14149 Inexperienced Investors and Bubbles Authors:Robin Greenwood and Stefan Nagel Abstract We... View Details
Keywords: Martha Lagace