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  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main... View Details
Keywords: Dina Gerdeman
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

(Fitch) to the competitive landscape offers a unique experiment to empirically examine how, in fact, increased competition affects the credit ratings market. Increased competition from Fitch coincides with lower-quality ratings from the... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

efficiency, but have not been priorities in national initiatives. Conclusions: Our study suggests an underutilized strategy for improving patient safety and staff efficiency: leveraging frontline staff experiences with work systems to... View Details
Keywords: Martha Lagace
  • 18 Nov 2016
  • Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

Experience Lacking experience, contract workers find it difficult to advance to a job with expanded responsibilities. But it can be done. Research into the the concept of "stretchwork." Reflecting on Work Improves Job... View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2015
  • Research Event

Research Trends Discussed at India and South Asia Conference

Initiative's Creating Emerging Markets project, in which business leaders in Africa, Asia, and Latin America discuss their experiences growing businesses amid the opportunities and uncertainties of developing markets throughout recent... View Details
Keywords: by Dina Gerdeman; Education
  • 14 Jul 2006
  • Op-Ed

The Case for Consumer-Driven Medicaid

for the private sector's consumer-driven experiences with lower-income populations, the experience of Whole Foods, a supermarket chain, is instructive. As of 2004, its employees, primarily blue collar, have... View Details
Keywords: by Regina E. Herzlinger
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Bonding Stick? A Natural Experiment Involving the Supreme Court and Cross-Listed Firms Authors:Amir N. Licht, Xi Li, and Jordan I. Siegel Abstract Using a natural experiment to overcome the empirical... View Details
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Quotes, published in the February issue of Journal of Marketing Research. The large-scale field experiment investigated whether price expectations of consumers--male or female--can influence the final price. The answer: yes. The... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

this is the case, and it is certainly not clear that every leader matters." Out Of The Blue Every once in a while, though, someone comes to power who is inexperienced or appointed in an unusual way. The incumbent dies suddenly, for example. Or a country View Details
Keywords: by Kim Girard
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

series of experiments in the HBS Computer Lab for Experimental Research. The results showed that the key to success in grabbing and holding the attention of viewers lies in evoking a carefully timed mixture of surprise and joy. (The... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 20 Jun 2012
  • Lessons from the Classroom

Teaching Leadership: What We Know

practical experience in order to benefit from the hard-won lessons of those who have gone before you? What are the various theoretical assumptions and pedagogical techniques you might consider in the process of designing and delivering a... View Details
Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education
  • April 2025
  • Case

Pouring Oil on Troubled Waters: Vickers Oils and Resolving Family Conflict over Generations

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan
Will Vickers, a seventh-generation (G7) member of the Vickers Family, grappled with a pressing challenge: how to re-integrate family members into the firm to recover lost talent. His father, Peter Vickers, was the lone leader of the Vickers Oils—despite having stepped... View Details
Keywords: Shareholder; Involvement; Family Office; Family Firms; Family Business; Business Growth and Maturation; Experience and Expertise; Retention; Leadership Development; Business or Company Management; Management Succession; Organizational Structure; Family Ownership; Family and Family Relationships; Diversification; Conflict and Resolution; Consumer Products Industry; United Kingdom
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  • June 2011 (Revised September 2011)
  • Case

Exchange-Traded Funds at Vanguard (A)

By: Robert C. Pozen and Steven Vickers
Vanguard Group management, led by CEO John Brennan, was considering whether to launch exchange-traded funds (ETFs) in early 2000. ETFs, first created in the early 1990s, combined aspects of traditional mutual funds and closed-end funds. The US ETF industry had reached... View Details
Keywords: Investment Funds; Managerial Roles; Growth and Development Strategy; Experience and Expertise; Market Entry and Exit; Network Effects; Profit; Business and Shareholder Relations; Product Launch; Asset Management; Distribution Channels; Ownership; Financial Services Industry; United States
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  • 31 Jan 2012
  • First Look

First Look: Jan. 31

Strömberg Publication:The Review of Financial Studies (forthcoming) Abstract We use an important legal event as a natural experiment to examine the effect of management fiduciary duties on equity-debt conflicts. A 1991 Delaware bankruptcy... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

accruing earnings for a charity instead of themselves, more targeting behavior and a more sluggish response to incentives should result. Results from an additional experiment add support to this explanation. When individuals select into... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

prior experience with case-method teaching. As we engage in the task of supporting their development in the classroom, there is no doubt in my mind that the work Chris did is still vital and will be for many years to come." Early... View Details
Keywords: by Deborah Blagg; Education
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

to be sure, but as Wilcox explained and E Ink's experience made clear, its prospects depend on a welter of fundamentally human choices. Twenty minutes after Sahlman's finance students finished dissecting E Ink and one floor up in Aldrich... View Details
Keywords: by John S. Rosenberg
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

If you want to become good at early-stage investing, you need to learn how to size up the fundamental elements of an opportunity. Many investors use checklists or think of evaluation as a process of judging an entrepreneur, or an idea, or a particular set of facts.... View Details
Keywords: by David Amis & Howard Stevenson
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes, Teresa, Mark Casson, and G. Jones Abstract—This article engages in a methodological View Details
Keywords: Dina Gerdeman

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