Publications

07 Apr 2008
Research & Ideas

The Debate over Taxing Foreign Profits

rules in the coming years? And if there is a change, what direction will it take? A: I think there will be a change soon, but it's unclear which direction we will go in. One... View Details

Keywords: by Sean Silverthorne

April 2017 (Revised February 2020)
Case

edaixi (eWash): Digital Transformation of Laundry Services (A)

By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin

Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details

Keywords: Laundry; O2O; Online-to-offline; Business Model; Service Operations; Ownership Type; Digital Platforms; Transformation; China

30 May 2023
News

Alphabet CEO Sundar Pichai on Leadership, AI, and Big Tech

06 Aug 2013
First Look

First Look: August 6

today's managers need to harness technological advances, manage and lead a dispersed and diverse workforce, anticipate and react to constant competitive and geopolitical change and uncertainty, compete on a... View Details

Keywords: Anna Secino

09 Apr 2024
Blog Post

IFC India: JSW Steel

change while building new capacity. While many countries, including the US, are in the middle of a “clean transition,” India is currently faced with the grand task of a “clean build:” two-thirds of India’s infrastructure has yet to be... View Details

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

fronts. He persuaded Melvin Copeland, a noted marketing professor, to change his planned textbook to a collection of business "problems." Published in September 1920, it became the first business casebook. Donham also... View Details

Keywords: by David A. Garvin

01 Sep 2011
News

Science Buddy

ScienceBuddies.org, a nonprofit designed to engage high-school students in hands-on science. Because choosing and getting started with a science project is often the hardest part for youngsters, the site asks students 26 questions about their interests and, based on... View Details

Keywords: Educational Support Services; Educational Services

April 1998 (Revised January 2007)
Case

Arrow Electronics, Inc.

By: Das Narayandas

Deals with the issue of cross-selling and managing a portfolio of products and services in business markets. Arrow/Schweber (A/S), a subsidiary of electronic parts distributor Arrow Electronics, has a portfolio of products that differ in the amount of value added by... View Details

Keywords: Distribution Channels; Internet and the Web; Problems and Challenges; Change Management; Electronics Industry

11 Apr 2013
News

Ex-Googler Launches JobArrive to Help You Find a Part-Time Job

Keywords: News, Library, Internet, and Other Services; Information

24 Apr 2014
News

A wild ride from adventure travel to social media marketing

business world took social networking seriously, she cofounded Wildfire—all while pursuing her MBA at HBS. The company grew from six to 400 employees in two-and-a-half years. Ransom’s idea quickly changed how companies use social media to... View Details

01 Sep 2018
News

Your Keyboard Is Listening

potential to change how doctors diagnose and treat neurological diseases such as Parkinson’s, Huntington’s, and Alzheimer’s. Samzelius and his team at NeuraMetrix, based in the Bay Area, had been studying typing cadence, measuring how... View Details

Keywords: April White

09 Mar 2021
News

A For-Profit Business That Makes Education Accessible

agencies in 29 states as a tool to assist those who are unemployed bolster their skills. “Our workplaces are changing very dramatically,” Feerick says. “We can provide people with the most up-to-date courses to give them an edge.” A... View Details

Keywords: April White

January 1997
Exercise

Negotiating Corporate Change: Confidential Information, David Carlson, VP, Management Information Systems

By: James K. Sebenius

This case provides the confidential role information necessary for one person in a four-person negotiation simulation about a major corporate change. Specifically, it describes the role of David Carlson as he attempts to negotiate a new uniform corporate information... View Details

Keywords: Transformation; Information Management; Negotiation; System

Web

Preface - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

changes in the economic and social structure of the Netherlands, evidenced by an emerging middle class whose money and influence was considerable. Standing in direct conflict with these developments however,... View Details

March 2023 (Revised June 2023)
Case

Doing Business in Kigali, Rwanda

By: Andy Zelleke, A. Zelleke, Leonard A. Schlesinger, Leonard A. Schlesinger, Pippa Tubman Armerding and Wale Lawal

This case examines the challenges and opportunities of doing business in Rwanda. It highlights Rwanda's economic transformation in the decades leading up to 2023 in the context of its history, culture, and politics. The case gives an overview of some of the main... View Details

Keywords: Business History; Business and Government Relations; Technological Innovation; Foreign Direct Investment; Economic Growth; Transportation Industry; Tourism Industry; Rwanda

February 2023 (Revised February 2025)
Case

Doing Business in Nairobi, Kenya

By: Archie L. Jones, Leonard A. Schlesinger, Pippa Tubman Armerding and Kuria Kamau

This case examines the challenges and opportunities of doing business in Nairobi, Kenya. It highlights Kenya's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main... View Details

Keywords: Business History; Business and Government Relations; Technological Innovation; Foreign Direct Investment; Economic Growth; Financial Crisis; Apparel and Accessories Industry; Consumer Products Industry; Fashion Industry; Manufacturing Industry; Retail Industry; Kenya; Nairobi; Africa