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  • All HBS Web  (11,298)
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    • News  (2,859)
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    • Multimedia  (239)
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  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

think? Original Column The global community faces staggering challenges this century. We spent much of the 20th century learning how to get along with each another. According to data collected and analyzed... View Details
Keywords: by James Heskett; Technology
  • 13 Sep 2004
  • Research & Ideas

Cash and the Woman-Owned Business

business start-up. Furthermore, most women have learned that they need help to create and build their businesses. They are assembling multi-talented entrepreneurial teams that bring a broad base of... View Details
Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

life at the School) and another one less so (having never been at the School). These discussions help me build distance. But only the combination of distance and involvement allows, in my mind, for deep dives into human systems. Q: What... View Details
Keywords: by Sean Silverthorne; Education
  • 07 Aug 2019
  • Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

of incumbents so there can be better investments and so we can learn about broader economic phenomena. This is particularly true and interesting in developing economies because they are making big... View Details
Keywords: by Martha Lagace; Construction
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

racial discrimination. In Digital Discrimination: The Case of Airbnb.com, Benjamin G. Edelman and Michael Luca investigate the possibility of racial discrimination against people who advertise properties on... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 09 Jul 2012
  • Research & Ideas

The Unconscious Executive

What strategy do you use when making complex decisions? Do you burn the midnight oil to carefully weigh the pros and cons of each alternative? Or do you take your mind off the decision and follow the age-old wisdom View Details
Keywords: by Martha Lagace
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

investors, and builders can learn from the African experience, where public-private partnerships and deployments of new technologies are illuminating new ways to approach the task View Details
Keywords: by John Macomber; Construction
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can... View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

quality issue. Do we need a kind of corporate “Jidoka rule” that calls a “stop,” examines behavior, preserves “voice,” encourages respect, and leads to learning between elements View Details
Keywords: by James Heskett; Air Transportation
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

When Dean Nitin Nohria stepped onto the Burden Auditorium stage on the morning of October 1 to welcome a standing-room-only reunion crowd back to Harvard Business School, his audience was as attentive as any he had experienced in his... View Details
Keywords: by Roger Thompson; Education
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

protagonists in a case was an important part of the pedagogy. The third element is the belief that entrepreneurial management is not simply inspiration: There's a lot of perspiration—you actually have to run... View Details
Keywords: by Staff
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

production methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of Indian software services... View Details
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

particular traits and skills allowing them to maintain relevance. These include adaptability, a proclivity for collaboration and communication, a willingness to delegate tasks when appropriate, and a disposition for curiosity and continuous learning. We believe there... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS professor Rajiv Lal. "The Impact View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

researchers might be able to address such issues as "how corporate practices contribute to or detract from stable societal institutions or democratic processes, or how might companies advance individual learning and growth, or the... View Details
Keywords: by Manda Salls
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

demands can sometimes cost more than the revenue actually generated. By studying numerous companies and their customers across multiple industries, the researchers learned that the way firms derive profit through the customer management... View Details
Keywords: by Peter K. Jacobs
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

competitors can help grow the market for your products and services, thereby boosting your sales at a time when, with the U.S. slowdown entering its third year, new revenue is exceedingly hard to find. Moreover, the presence of a... View Details
Keywords: by David Stauffer
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

Finance Instructor Went to the Kumbh Mela. Video Embed Jim Aisner: What are the most important lessons you learned from your trip to India? John Macomber: I learned things on a personal level as well as... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

customer. But developing the right tool kit for customers is hardly a simple matter. Specifically, tool kits must provide four important capabilities. First and most important, they must enable people to complete a series of design cycles... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
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