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  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

kinds, it has been clear that every business able to improve governance reaped lasting benefits. If you are in a family enterprise, you need to learn the basics of governance and apply the best practices... View Details
  • April 16, 2021
  • Article

A Playbook for Negotiators in the Social Media Era

By: James K. Sebenius, Ben Cook, David Lax, Ron S. Fortgang, Isaac Silberberg and Paul Levy
The disruptive effects of social media have been felt in virtually every corner of the world. Yet the information revolution has been largely ignored in the field of negotiation. Through a series of case studies we explore how savvy practitioners can ethically harness... View Details
Keywords: Negotiation Analysis; Bargaining; Negotiation; Analysis; Negotiation Tactics; Social Media; North America
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  • September 2009 (Revised October 2010)
  • Case

Elkay Plumbing Products Division

By: Robert S. Kaplan
The vice president of sales learns that the most profitable 1% of the division's customers generate 100% of profits, and that two of the division's largest customers lose 50% of profits. The division has just finished a project to install a time-driven activity-based... View Details
Keywords: Activity Based Costing and Management; Profit; Management Systems; Consumer Products Industry; Industrial Products Industry
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  • Program

Driving Nonprofit Performance and Innovation—Virtual

sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

This is the third and final article of the "Leading in the Digital Era" series. Read parts one and two. Leaders who set out to reshape their companies to compete in a fast-evolving digital world often come to a daunting realization: To... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

February 2018 Journal of Accounting & Economics Bank CEO Materialism: Risk Controls, Culture and Tail Risk By: Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith Abstract—We investigate how the prevalence View Details
Keywords: Dina Gerdeman
  • May 2024
  • Teaching Note

AI Wars

By: Andy Wu and Matt Higgins
Teaching Note for HBS Case No. 723-434. In 2024, the world was looking to Google to see what the search giant and long-time putative technical leader in artificial intelligence (AI) would do to compete in the massively hyped technology of generative AI popularized over... View Details
Keywords: AI; Trends; AI and Machine Learning; Public Opinion; Technological Innovation; Competitive Advantage; Technology Industry
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  • January 2025 (Revised March 2025)
  • Case

Gavi and the 'Next' Pandemic

By: Tarun Khanna and Kerry Herman
In 2025, CEO Dr. Sania Nishtar and her team consider the lessons the Global Alliance for Vaccine and Immunizations (GAVI) learned from the pandemic. GAVI successfully brought COVID-19 vaccines to large swaths of the undeveloped and under-developed world by pooling... View Details
Keywords: Developing Countries and Economies; Health Care and Treatment; Health Pandemics; Crisis Management; Success; Innovation and Invention; Service Delivery; Organizational Change and Adaptation; Strategic Planning; Pharmaceutical Industry; Africa
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  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Ranjay Gulati talks to Tynan about her learning journey, and how she managed the risks of entrepreneurship while aiming to make a lasting impact. Saving BlackBerry: CEO John Chen Explains How to Make the... View Details
Keywords: by Danielle Kost

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 15 Aug 2023
    • News

    Twelve Alumnae Named to Forbes 50 Over 50

    The third annual 50 Over 50 list, published by Forbes, includes 12 HBS alumnae. Whether self-made entrepreneurs, astronauts, or investors, the recipients are recognized for the variety of ways in which they are all changing the world. Below is a list of those alumnae... View Details
    Keywords: Publishing Industries (except Internet); Information
    • Program

    Strategy for Health Care Delivery—Virtual

    at +1.617.495.6226. Application Review To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope... View Details
    Keywords: Health Care; Health Care
    • 01 Sep 2023
    • News

    Solving for Z

    With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
    Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

      Fixing Discrimination in Online Marketplaces

      In the late 1980s, law professors Ian Ayres and Peter Siegelman set out to learn whether blacks and women got the same deals as white men when buying a new car. They trained 38 people—some white and some black, some male and some female—to negotiate a purchase using a... View Details
      • Teaching Interest

      MBA Required Curriculum - Strategy

      By: Quan Le

      Strategy


      The objective of this course is to help students develop the skills for formulating strategy. It provides an understanding of:

      • A firm's operative environment and how to sustain competitive... View Details
      • Research Summary

      Crises and Capital Requirements in Banking

      previously entitled: The Role of Capital Adequacy Requirements in Sound Banking Systems

      Joint work with Alan Morrison, Saïd Business School, Oxford.

      We analyse a... View Details

      • Video

      Entrepreneurship - the HBS Way

      • 26 Aug 2008
      • First Look

      First Look: August 26, 2008

      patient, only to learn that the patient no longer needed the bed. Thus, all of the TSICU's efforts and conflict on behalf of the patient was wasted. Purchase this supplement:... View Details
      Keywords: Sean Silverthorne
      • 11 Feb 2002
      • Research & Ideas

      The Quiet Leader—and How to Be One

      Often, if you're not sure you're being pulled in different directions, that's because the situation itself is complicated. It's not because there's something wrong with you—unless you feel this way all the time. Then, those are the times when a degree View Details
      Keywords: by Martha Lagace
      • 01 Dec 2023
      • Blog Post

      8 FAQs on the MBA Application

      versions of these exams where available, and both GRE and GMAT scores are valid for five years. 3. Is full-time work experience required? As the case method of learning used by... View Details