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  • All HBS Web  (10,079)
    • People  (41)
    • News  (3,261)
    • Research  (4,092)
    • Events  (42)
    • Multimedia  (163)
  • Faculty Publications  (2,882)
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  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose for physical shopping in today’s environment; it just has to feel different from what we’ve gotten used to as consumers.... View Details
Keywords: by Jen McFarland Flint; Retail
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

information and communication technologies (ICT) to better manage complex urban systems. Download the paper: http://www.hbs.edu/research/pdf/11-062.pdf   Cases & Course MaterialsZespri Jose B. Alvarez and Mary ShelmanHarvard Business... View Details
Keywords: Sean Silverthorne
  • 19 May 2009
  • First Look

First Look: May 19, 2009

lending, pawnbroking, refund-anticipation loans, and informal lending. Purchase this note: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209107 Invest Early: Early Childhood Development in a Rural Community Harvard Business... View Details
Keywords: Martha Lagace
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and empower positive team and View Details
Keywords: by Staff
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during a... View Details
Keywords: Martha Lagace
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

community service projects such as serving as classroom aides in inner-city schools or assisting staff at neighborhood Boys and Girls Clubs. Expansion of the relationship over the ensuing decade found Timberland supplying City Year's... View Details
Keywords: by James Austin
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

reduction in bias unless this is accompanied by an increase in verifiability or a smaller dispersion of prior beliefs. (Noisy) Communication Authors:Bharat Anand and Ron Shachar Periodical:Quantitative Marketing and Economics... View Details
Keywords: Martha Lagace
  • June 1993 (Revised December 1995)
  • Case

Frito-Lay, Inc.: The Navigator Project (A)

By: Lynda M. Applegate, Richard O. Mason and Melinda Conrad
Provides an overview of the company's recent organizational changes followed by a discussion of the company's new sales promotion software, "Promotion Planner." The president of Frito-Lay's central division must decide how he should proceed with the rollout of this new... View Details
Keywords: Information Technology; Technology Adoption; Organizational Change and Adaptation; Trends; Innovation Strategy; Marketing Communications; Decision Choices and Conditions; Food and Beverage Industry; Manufacturing Industry
Citation
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Applegate, Lynda M., Richard O. Mason, and Melinda Conrad. "Frito-Lay, Inc.: The Navigator Project (A)." Harvard Business School Case 193-025, June 1993. (Revised December 1995.)
  • February 2018 (Revised March 2018)
  • Case

ArcelorMittal and the Ebola Outbreak in Liberia

By: Sophus A. Reinert, Sarah Nam, Sisi Pan and Eric Werker
During the summer of 2014, Alan Knight, general manager of corporate responsibility at the integrated steel and mining company ArcelorMittal, observed the unfolding of an Ebola epidemic in Liberia and other countries in West Africa with great concern. On the one hand... View Details
Keywords: Ebola; Epidemics; Ebola Private Sector Mobalization Group; EPSMG; Civil War; Sovereignty; Change Management; Judgments; Development Economics; Geopolitical Units; Globalized Firms and Management; Emerging Markets; Business and Community Relations; Business and Government Relations; Safety; War; Wealth and Poverty; Welfare; Crisis Management; Mining Industry; Liberia
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Reinert, Sophus A., Sarah Nam, Sisi Pan, and Eric Werker. "ArcelorMittal and the Ebola Outbreak in Liberia." Harvard Business School Case 718-029, February 2018. (Revised March 2018.)
  • 28 Nov 2007
  • Research & Ideas

B2B Branding: Does it Work?

company websites worldwide to present a consistent face to stakeholders is the best way to get control of marketing communications that may have become too decentralized. Why should brand-building be important to B2B CEOs? First, most B2B... View Details
Keywords: by John Quelch; Consumer Products
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

How do once-thriving centers of innovation slow down, falter, and in some cases all but grind to a halt? That's a question that fascinates HBS professor Donald N. Sull. In a new working paper describing his in-depth research, Sull focused on the travails of one former... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 27 Oct 2014
  • Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

her academic career studying the coffee economy of southern Mexico in the nineteenth and early twentieth centuries. While her geographical focus is narrow, her research yields insights into export economies—and broad lessons for anyone building an entrepreneurial View Details
Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

initial thinking, affordability of health care insurance proved to be the major driver of consumer thinking across all four segments and later became the consistent core of AccessHealth's message strategy," Quelch notes. All of these View Details
Keywords: by Michael Blanding; Health
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

"When you talk to people on the front lines, they know this is complicated and hard," she says. Communication Breakdown Investing in technology change without organizational change won't work either. For the Harvard Business Review... View Details
Keywords: by Maggie Starvish
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

into online payments. PayPal, owned by eBay, has targeted online merchants outside eBay's auction community for its next wave of expansion. Google represents a potential threat to PayPal's "off eBay" strategy, as do incumbent... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2013
  • First Look

First Look: March 26

Dennis, and Maria Loumioti Abstract—We study the portability of soft information in a decentralized financial institution. Theories from a variety of literatures suggest that difficulties in capturing, storing, and communicating soft... View Details
Keywords: Sean Silverthorne
  • September 2020 (Revised February 2023)
  • Teaching Note

Uber: Competing Globally

By: Alexander J. MacKay
Teaching Note for HBS Case No. 720-404. View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Global Strategy; Globalization; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Adaptation; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation Networks; Transportation; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai; Shanghai Shi; India; New Delhi; Europe; United Kingdom; London; England; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia
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MacKay, Alexander J. "Uber: Competing Globally." Harvard Business School Teaching Note 721-387, September 2020. (Revised February 2023.)
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

Labs. Wherever companies go with smart-city technology, “it’s important to build products that enhance citizens’ lives and to engage the community early on issues of data and privacy,” says Weiss. Done right, companies like Bigbelly may... View Details
Keywords: by Michael Blanding; Energy
  • 28 Aug 2014
  • Op-Ed

Government Can Do More to Unfreeze Small Business Credit

released in May 2013, economists from the Federal Reserve Bank of Minneapolis quantified the costs of increased regulation on community banks, modeling the impact of new regulatory costs as the hiring of additional staff, resulting in... View Details
Keywords: by Karen Mills; Banking
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