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Show Results For
- All HBS Web
(9,777)
- People (40)
- News (3,118)
- Research (4,007)
- Events (41)
- Multimedia (134)
- Faculty Publications (2,784)
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- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
Clinic had been consistently ranked No. 1 by US News & World Report for heart surgery survival rates, her father opted to go to the No. 2 ranked Mayo Clinic. The reason for his choice: doctors at the Cleveland Clinic had a reputation for View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
collection look at how to improve decision making, encouraging employees to speak up, and the difficulty of coordinating communication in a complex organization. Enjoy! Most Popular Articles 2000-2010... View Details
Keywords: by Sean Silverthorne
- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
restaurants, dry cleaners, and local grocery stores—form the backbone of communities across America and they are responsible for about 40 million jobs. And, as Mercedes Delgado... View Details
Keywords: by Karen Mills
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or... View Details
- 08 Dec 2009
- First Look
First Look: Dec. 8
innovations by single user individuals or firms and open collaborative innovation projects. We analyze the design costs and architectures and View Details
Keywords: Martha Lagace
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
Millennials are disruptive bunch. The first generation to grow up with the internet, consumers born after 1980 are used to relying on technology and engineering to do almost everything—including shopping (Amazon), listening to music... View Details
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
relationships, with communicating verbally as well as reading gestures, and with using their imagination. Many ASD sufferers prefer routine to novelty, and exhibit steady focus... View Details
- 04 Jan 2012
- First Look
First Look: January 4
interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's core identity. In a qualitative study of longshoremen in San Pedro,... View Details
Keywords: Carmen Nobel
- 1978
- Book
Interpersonal Behavior
By: Anthony Athos and John J. Gabarro
Athos, Anthony and John J. Gabarro, eds. Interpersonal Behavior. Englewood Cliffs: Prentice Hall, 1978.
- 20 Dec 2016
- First Look
December 20, 2016
II, determining the proper phasing, assessing a potential partnership, and managing relationships with the slum community benefiting from the development. Purchase this case:... View Details
Keywords: Carmen Nobel
- October 2000 (Revised March 2001)
- Case
BizRate.com
By: Youngme E. Moon
BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
Moon, Youngme E. "BizRate.com." Harvard Business School Case 501-024, October 2000. (Revised March 2001.)
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
critical and creative thinking, as well as communication skills. "These skills lie much more on the 'doing' side of the scale than the 'knowing' side," says Datar. Such soft-skills development by... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class. The collection can be compelling. Students are quick to sense which organizations... View Details
Keywords: Martha Lagace
- March 20, 2023
- Editorial
Can Twitter Be a Force for Good? Social Media Helps Curb Corporate Misconduct
By: Jonas Heese and Joseph Pacelli
Heese, Jonas, and Joseph Pacelli. "Can Twitter Be a Force for Good? Social Media Helps Curb Corporate Misconduct." Promarket (March 20, 2023).
- 31 Jul 2012
- First Look
First Look: July 31
live online webinars-that allowed real estate professionals like brokers and agents to manage and market rental listings, communicate with clients, View Details
Keywords: Carmen Nobel
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
seven Cs. Why Japanese Businesses Are So Good at Surviving Crises As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of... View Details
Keywords: by Dina Gerdeman
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
arrestor? Without Blitz, would Walmart have engaged in an effective communication campaign on the safe use of gas cans? My assessment is that Blitz would have been replaced by an alternative manufacturer, that Walmart would not have... View Details
- 05 Jul 2006
- First Look
First Look: July 5, 2006
Working PapersThe Framing Effect of Price Format Marco Bertini and Luc Wathieu Existing evidence suggests that preferences are affected by whether a price is presented as one all-inclusive expense or partitioned into a series of... View Details
Keywords: Sean Silverthorne
- May 2018
- Case
The Multiple Myeloma Research Foundation's Answer Fund
By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Pharmaceutical Industry; Biotechnology Industry; United States
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
Editor's note: In their new book, Producing Prosperity: Why America Needs a Manufacturing Renaissance, Harvard Business School professors Gary P. Pisano and Willy C. Shih argue that reinvesting in America's manufacturing prowess is... View Details