Systems Of Management Controls - Publications - Faculty & Research

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

enhance cognitive performance. “Offices with the premier health story will get the premium rent and get the tenants, and the offices with a lagging health story will lag.” To convey to managers the benefits View Details

Keywords: by Kristen Senz; Real Estate; Health

23 Mar 2020
Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

In a forthcoming paper in Management Science, Risk-Mitigating Technologies: The Case of Radiation Diagnostic Devices, based on the CT scan case, Luo and Galasso discover that the accidents, while tragic,... View Details

Keywords: by Michael Blanding; Health; Medical Devices & Supplies

01 Aug 2007
Op-Ed

Company Town: Fixing Corrupt Governments

Corporations could do a good job of running corrupt Third World governments. Corruption rules in too many of the world's democratically elected governments. From Achocalla, Bolivia, to Mayuge, Uganda, voters... View Details

Keywords: by Eric Werker

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

wins were more frequently associated with the positive emotions and intrinsic motivation that in turn generated the creativity needed to develop innovative approaches to problems. That doesn't mean that managers don't have some View Details

Keywords: by Michael Blanding

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

awareness of cybersecurity issues. Combined with the ability to block ads, the growing costs of acquiring customers online, the experience of “Zoombombing,” and View Details

Keywords: by Frank V. Cespedes

01 May 2006
Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns,... View Details

Keywords: by Ann Cullen; Financial Services

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

perspective to interpret/appreciate the information can (produce) negative energy that is avoidable ." Peter Lee echoed the thought this way: Management must "work to improve trust before emphasizing transparency; transparency... View Details

Keywords: by James Heskett

06 Nov 2007
First Look

First Look: November 6, 2007

years building P&G's Chinese operation rather than the core detergent business. IBM's Sam Palmisano was a champion of software and open systems at a time when Big Blue was essentially a closed-system,... View Details

Keywords: Sean Silverthorne

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

capturing and disseminating knowledge than had previously been the norm. For example, although NASA implemented a "lessons-learned" IT system in 1995, a 2001 survey found that only a quarter of its... View Details

Keywords: by Sean Silverthorne

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

would need to reveal not only the flaws in your current system but also instigate active, ongoing learning and improvement around the company. A fourth option, distinguished from the strategies above because they all involve expected... View Details

Keywords: by Martha Lagace

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

"custom assembly." In the former, managers pick an existing manufacturing system here, a human resources and finance system there, and bring them together to serve... View Details

Keywords: by Jim Aisner

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the... View Details

Keywords: by Michael Blanding

20 Dec 2006
Op-Ed

Investors Hurt by Dual-Track Tax Reporting

goal. Profits reported to tax authorities and to capital markets were essentially the same. Over time, well-considered exceptions—expensing of investments, for example—were introduced to advance policy goals such as stimulating... View Details

Keywords: by Mihir Desai

03 Mar 2015
First Look

First Look: March 3

Brightwork Brand Holdings Corp. acquired it as an asset purchase in 2011. Ghurka, under CEO John Reuter, worked to re-launch the brand with a ten-year, three-phase growth plan. The company aimed to be profitable by 2016. Management worked... View Details

Keywords: Sean Silverthorne

26 Sep 2024
HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

system doesn’t absolve leaders of responsibility, either. “Be vigilant,” Badaracco says. “Try to control the uses of what you produce, and... View Details

Keywords: by Tom Quinn; Auto; Technology

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations View Details

Keywords: by Paul Guttry

17 Apr 2007
First Look

First Look: April 17, 2007

Cheddar's built its stores, rather than its traditional approach of sale and leaseback. As he considers the issue, Fojtasek must decide how to price the new stock, how to structure the deal to limit his firm's dilution, and how to View Details

Keywords: Martha Lagace

April 2024 (Revised July 2024)
Case

Market Dynamics and Moral Dilemmas: Novo Nordisk’s Weight-Loss Drugs

By: Joseph L. Badaracco, Tom Quinn and John Schultz

Danish pharmaceutical company Novo Nordisk was owned by a charitable foundation, and since its founding in the 1920s had focused on producing insulin to treat diabetes. In 2017, however, it released Ozempic, a diabetes treatment with the revolutionary side effect of... View Details

Citation

Educators

Purchase

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new president of New Jersey-based Becton... View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

management of financial communication? Greg Miller: The French group Total and the British BP are both major players in the oil and gas industry, which is increasingly moving into the center View Details

Keywords: by Martha Lagace; Energy; Utilities

Publications