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  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

marginal cost of experimentation and allow companies to create more learning more rapidly, provided that managers can capture that potential. My book provides a roadmap of how... View Details
Keywords: by Wendy Guild
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

The U.S. Army is one of the best training institutions in the world, says HBS professor Scott A. Snook, a retired Army colonel. How does the Army develop leaders? Snook discusses his new book, Making Sense View Details
Keywords: by Martha Lagace
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA... View Details
Keywords: by James Heskett
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

appropriate subsidies for their production. One contributing problem is the absence of a single agency responsible for overseeing the U.S. vaccine supply. Q: You write in the book, "By deliberately assuming a veil View Details
Keywords: by Martha Lagace
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

because I have to take my car to the mechanic.” “I would have sent this sooner but I am struggling with my technology.” “Our new client is from Connecticut—hey, that’s where I grew up!” “I saw the picture you posted of Johannesburg. My... View Details
Keywords: by Michael Blanding
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

wrong? In their article Taking Gender into Account: Theory and Design for Women's Leadership Development Programs, which appeared in the September 2011 issue of the Academy of Management View Details
Keywords: by Maggie Starvish
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

point, and by itself is unlikely to be sufficient because this process does nothing to advance learning within the project in the interim. Other processes seek to create new information after the initial negative decision, which might... View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

first, these operations eventually become profitable. The WDC would be a center of research and learning about the impact of business on poverty reduction. Q: In what ways... View Details
Keywords: by Cynthia Churchwell
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

context. Q2: In brief, what did you learn? How much of diversity and performance is consistent across study areas, and how much is driven by context? Zhang: We learned that the social context matters, a lot!... View Details
Keywords: by Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

financial and non-financial measurements in four perspectives: financial, customer, internal process, and learning and growth. The approach quickly evolved into a new system for describing and managing strategy.2 Many View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

are enough reviews I can debias--I can just select the ones that are more authentic and not consider the inauthentic ones. Q: We use our trust meter that’s built in and figure out which ones are authentic. A: Yes. And if you had a course in statistics, one View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

Black: Career Development in the New Economy," said newly minted MBAs should be able to learn quickly, handle problems, and build relationships with coworkers over workplace divisions. The panelists also advised students to know the... View Details
Keywords: by Carrie Levine
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

really hard. It sounds so ordinary to say that. But you do have to persevere at what you're doing. Learn what you need to learn, and always try to improve in what you're doing. That can go a long way toward helping you to develop more... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

employees believe it’s too risky to speak up, many decide it’s safer to put their heads down and keep their opinions to themselves—but that muting of views creates barriers to learning and collaboration that... View Details
Keywords: by Michael Blanding; Health
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

in my vocabulary to raise money,” says Blakeman. “And that speaks to part of the problem. If you grow up in a place that’s not San Francisco or New York, you maybe don’t know a single person who knows that language. I was limited by what... View Details
Keywords: by Avery Forman; Employment
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and... View Details
Keywords: by Jay Lorsch; Accounting
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

"as part of a small team building a new company ... the time we spend together (as opposed to the day per week that she and her colleagues telecommute) ... is the most valuable." Jack Downey makes the case for the doubters:... View Details
Keywords: by James Heskett
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

be helpful. Ted Williams, the last baseball player to hit .400, was a student of his art. He emphasized that hitting is a pitch-by-pitch discipline: "My first rule of hitting was to get a good ball to... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

operations and supply chain will not only better enable them to manage future pandemics, but also some of the disruptions that climate change is bringing like more intensive storms, droughts, and flooding. I also hope that this pandemic... View Details
Keywords: by Danielle Kost
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
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