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Show Results For
- All HBS Web
(6,802)
- People (1)
- News (2,522)
- Research (3,702)
- Events (51)
- Multimedia (75)
- Faculty Publications (2,672)
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance, often involves offering... View Details
- July 24, 2024
- Article
Research: How Passion Can Backfire at Work
By: Erica R. Bailey, Kai Krautter, Wen Wu, Adam D. Galinsky and Jon M. Jachimowicz
Passion has long been championed as a key to workplace success. However, scientific studies have found mixed results: On the one hand, some studies find evidence that passionate employees tend to perform better, while other research has documented null or even negative... View Details
Bailey, Erica R., Kai Krautter, Wen Wu, Adam D. Galinsky, and Jon M. Jachimowicz. "Research: How Passion Can Backfire at Work." Harvard Business Review Digital Articles (July 24, 2024).
- 2016
- Working Paper
Experimental Evidence on Policies Aimed at Closing the Gender Gap in Willingness to Guess on Multiple-Choice Tests
Research has shown that women skip more questions than men on multiple-choice tests with penalties for wrong answers. We propose and test five policy changes aimed at eliminating this source of gender bias in test scores. Our data show that simply removing the penalty... View Details
- January 1990 (Revised February 1993)
- Case
Selling Durable Goods
Examines the pricing policy for a firm that is a monopoly supplier of a durable good. Lowering price over time in an attempt to increase market penetration seems desirable. But doing so may also cause some buyers to postpone their purchases. Describes these... View Details
Brandenburger, Adam M., and Vijay Krishna. "Selling Durable Goods." Harvard Business School Case 190-110, January 1990. (Revised February 1993.)
- November 2007
- Supplement
Differences at Work: Jenny (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Jenny (B) HBS Case No. 9-408-050, we learn that Jenny's boss is woman who thought the entire incident was funny. Jenny wonders whether to confront her boss about her discomfort with the situation. View Details
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (B)." Harvard Business School Supplement 408-050, November 2007.
- July 2005
- Article
Profit Maximization versus Disadvantageous Inequality in Choice Behavior: The Impact of Self-Categorization
By: S. M. Garcia, A. Tor, M. Bazerman and D. T. Miller
Garcia, S. M., A. Tor, M. Bazerman, and D. T. Miller. "Profit Maximization versus Disadvantageous Inequality in Choice Behavior: The Impact of Self-Categorization." Journal of Behavioral Decision Making 18, no. 3 (July 2005): 187–198.
- 01 Jun 2025
- News
Forum
Feedback The “Assets” department in our March issue featured some of Professor Joe Fuller’s flying pigs and a call to share what’s in your office. Keep Pulling “My time at HBS overlapped with Professor Fuller, who graduated from HBS the year before I did. While he was... View Details
- 25 May 2023
- News
3 Strategies for Making Better, More Informed Decisions
- 30 Sep 2022
- News
How to Intervene When You Witness a Microaggression
- 24 Mar 2022
- News
Well Said
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Anada Lakra (MBA 2021) left her native Albania to attend Yale, she had studied English for a decade and felt pretty confident in her ability to communicate... View Details
- 15 Aug 2021
- News
You’ve Never Heard of the Biggest Digital Media Company in America
The New York Times recently profiled Red Ventures, led by CEO and cofounder Ric Elias (MBA 1994), calling the company “perhaps the biggest digital publisher in America, a 4,500-employee juggernaut that says it has roughly $2 billion in annual revenues, a conservative... View Details
- 31 Mar 2021
- News
Just Digital Future Summit
- 26 Sep 2019
- News
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
Keywords: Danielle Kost
- 10 Aug 2017
- News
Skydeck Live: The Happiness Equation
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: About a decade ago, Neil Pasricha (MBA 2007) was in a pretty dark place. His marriage was falling apart, he just lost his best friend to suicide. So he started a blog as a way to document... View Details
- 01 Jun 2017
- News
Turning Point: Addiction’s Impact
image by Jeffrey Decoster image by Jeffrey Decoster I was blindsided when my daughter told me, “I’m a heroin addict.” It was November 16, 2009, at a meeting with her drug counselor at Boston College. After I uttered a profanity and slammed my keys on the table, Amy... View Details
Keywords: Melissa Weiksnar (MBA 1982)
- 08 Sep 2016
- News
How We Make It Work
Edited by Julia Hanna and Dan Morrell Above: Josh Escher, hard at work as father Peter supervises. (photo by Michael Hanson) The phrase “work-life balance”—that mythical equilibrium between career and family responsibilities—has been firmly embedded in the collective... View Details
- 01 Feb 2001
- News
HBS Alumni Association Board of Directors: President's Report
Greetings from the chilly Northeast! For those of you looking for signs of spring or longing for the warmth of the sun, we've got just the thing. In three short months, we'll be in Cleveland celebrating the 2001 HBS Global Alumni Conference, which includes a concert by... View Details
- 01 Oct 2001
- News
Gordon Celebrates a Century
Albert H. Gordon (MBA '25) On July 21, Albert H. Gordon (MBA '25) celebrated his 100th birthday with a group of about thirty family members and friends at Fishers Island, New York. In honor of the day and as a tribute to Gordon, a lifelong athlete who ran his first... View Details