work space - Publications - Faculty & Research

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

political—should always marshal as much credibility and goodwill as possible in anticipation of having to deal with the unanticipated. Joseph Fuller (@JosephBFuller) is a Professor of Management Practice in General Management and co-leads the School’s Managing the... View Details

Keywords: by Dina Gerdeman

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

concept. Built with authentic interiors and fixtures imported from Japan, the restaurants featured a working chef at every table, flamboyantly preparing and grilling familiar American foods such as shrimp, beef, and chicken ("No... View Details

Keywords: by Garry Emmons

25 Apr 2000
Research & Ideas

Adjusting the Fit for Government

press governments to allow space for business to work and innovate. The tenet of predictability is vital, said Wagle. "If people are going to invest in very bad conditions, they have to know the rules... View Details

Keywords: by Martha Lagace

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

senior researcher in the Global Research Group who has been working recently with a number of faculty members to develop Asian-based cases for the School's curriculum. "There's one Chinese company, for example, that has established... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Brierley Professor of Business Administration. “But even when firms never guarantee that consumers will choose the winner, consumers infer an implicit contract and are upset when that contract is violated.” Norton and John examine the pitfalls of those implicit... View Details

Keywords: by Michael Blanding; Advertising

12 Oct 1999
Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

commission on advertisers' outlays for media time and space. As the working paper points out, buying media time and space is a two-step process. The first, which the researchers refer to as the intermedia... View Details

Keywords: by Peter K. Jacobs; Advertising

03 Nov 2022
Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

You’re the founder of a growing startup and it seems like just yesterday that you were a team of five, sharing a co-working space with one table and five chairs. There was an open flow of communication in the room and unless someone’s... View Details

Keywords: by Julia Austin

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

28 Oct 2008
First Look

First Look: October 28, 2008

Working PapersPlatform Rules: Multi-Sided Platforms as Regulators Authors:Kevin J. Boudreau and Andrei Hagiu Abstract This paper provides a basic conceptual framework for interpreting non-price instruments used by multi-sided platforms... View Details

Keywords: Martha Lagace

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

life sciences. The initiative was started in 1997 at the behest of Dean Kim Clark. We asked professor Gary P. Pisano, who heads up the initiative, to give HBS Working Knowledge a peek into the work being... View Details

Keywords: by Wendy Guild Swearingen; Health

03 Nov 2003
Research & Ideas

Making Money Making Movies

keen exhibitors are to free up screens on which to show it, how much space foreign journalists allocate to reviewing it, and so on. As conventional wisdom suggests, the key drivers of success in the U.S. also apply to foreign markets.... View Details

Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

school's new online education program. "We often think of ideas in the visual space arising through creative genius. But they actually are shaped through experience," Anand said during a summit session called "Transforming Giants: Forget... View Details

Keywords: by Dina Gerdeman; Education; Advertising

23 Jul 2014
Lessons from the Classroom

Innovation Is Magic. Really

personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details

Keywords: by Dina Gerdeman; Consumer Products

20 Mar 2017
Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

on users, communities, and open innovation approaches to tackle important technological and business problems. Lakhani points to innovation contests that have solved a wide variety of major challenges from technology for civilian space... View Details

Keywords: by Dina Gerdeman

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

dominance, mainly through the design of new businesses and products before the competition might get to them. They wrote, "To set a company on a strong, profitable growth trajectory it won't work to benchmark competitors Nor is conducting... View Details

Keywords: by Jim Heskett; Technology

05 Jul 2006
First Look

First Look: July 5, 2006

Working PapersThe Framing Effect of Price Format Marco Bertini and Luc Wathieu Existing evidence suggests that preferences are affected by whether a price is presented as one all-inclusive expense or partitioned into a series of... View Details

Keywords: Sean Silverthorne

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

service centers, which are primarily owned by physicians. Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration. Amy C. Edmonson: New ways to balance prevention and sick care Those on the front lines of COVID care, View Details

Keywords: by Danielle Kost

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are exploring the intersection of... View Details

Keywords: by Marguerite Rigoglioso

09 Jun 2015
First Look

First Look: June 9, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49214 Working Papers Lifting the Veil: The Benefits of Cost Transparency By: Mohan, Bhavya, Ryan W. Buell, and Leslie K. John Abstract— A firm's costs are typically tightly guarded secrets.... View Details