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(577)
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- Research (359)
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- Faculty Publications (276)
Show Results For
- All HBS Web
(577)
- News (153)
- Research (359)
- Multimedia (14)
- Faculty Publications (276)
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
labor protests and a federal law to prevent a repeat of “L’affaire Michelin.” Generations of trust evaporated. The company regained it with a 10-year turnaround and a commitment to closely collaborating with workers at every step. "Trust... View Details
Keywords: by Lane Lambert
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
late 1999, Mobil merged with Exxon to become ExxonMobil). Figure 2-10 shows the elements of Mobil's dramatic turnaround to industry-leading profitability. The productivity strategy created a 20-percent reduction in the cost of refining,... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Web
Entrepreneurial Management Curriculum - Faculty & Research
(SSV) (also listed under Accounting & Management) Tatiana Sandino Spring 2025 Q3Q4 3.0 Tough Tech Ventures Joshua Lev Krieger , Jim Matheson Spring 2025 Q3Q4 3.0 Turnarounds and Transformation (also listed under Organizational Behavior)... View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
of discussions, business leaders got serious about addressing the problems, and the reorganization that resulted energized the staff and led to a dramatic turnaround in performance. “We lost a lot of employee satisfaction and commitment... View Details
Keywords: by Dina Gerdeman
- Web
Faculty & Advisors - MBA
co-founder and CEO of AtHoc, a networked crisis communication company that was acquired by Blackberry. At Blackberry, Guy was a Division President and later its Chief Strategy Officer, working on the turnaround of the company into an... View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
example? AM: Yeah, and it was really her partnership with her CEO, Satya Nadella, the two of them together. And there were other people on that team, but they both stood out in how they revealed their commitment to inclusion, led this incredible View Details
- Web
Past Issues - Alumni
beyond its spiritual roots? Happy Meals (Are Here Again) The McDonald’s turnaround isn’t about reinvention— it’s about remembering what made the Golden Arches a global icon in the first place Complete Table of Contents September 2017 The... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
wonderful experience,” says Thomke. He included GE Healthcare as an example of a company making a customer experience turnaround in a recently released learning exercise Designing Transformational Customer Experiences. The exercise helps... View Details
- Web
Research - Private Capital Project
conducting an impressive turnaround in Walmart’s subsidiary in Brazil, Private Equity firm Advent International has to decide how to exit this investment: through an IPO or selling the business to Carrefour. AEA Papers and Proceedings... View Details
- 23 Nov 2021
- Research & Ideas
The Vinyl Renaissance: Take Those Old Records Off the Shelf
pre-pandemic and why? Kelleher: We averaged six weeks turnaround time on all projects in 2019, 12.5 weeks in 2020, and 27 weeks in 2021. Orders are bigger. If a machine part breaks and it takes us longer to get it, that means we’re down... View Details
- 01 Dec 1997
- News
Multimedia Martha: Sharon Patrick Cooks Up A Winner
Inc. When did you first meet Martha Stewart? Climbing Mount Kilimanjaro in 1993. I had completed my time at McKinsey and Rainbow, where I had become a startup and turnaround person. I was finishing a year off, and I was undertaking... View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
the organization’s core activities, sharpen the performance of its leadership team, and rebalance where necessary. This finding came to light when we studied Big C and Small C change in professional sports—specifically, how coaches who were brought in as View Details
- 01 Oct 1999
- News
Eight Among Many: Alfred A. Checchi
Al Checchi's record of achievement - particularly his turnaround of Northwest Airlines - is usually attributed to his brilliance and financial acumen. Often overlooked is how family heritage and twists of fate have played a role in his... View Details
Keywords: Garry Emmons
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
disappointing to board members who witnessed the turnaround Easterbrook had led at the company since his promotion to CEO four years earlier. The board’s investigation found that Easterbrook’s “consensual relationship” wasn’t physical but... View Details
Keywords: by James Heskett
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
personal example. "The turnaround was remarkable," he said. When asked about the how leaders could resolve the conflict in the Middle East, Rasul said, despite his being an "armchair quarterback," he would recommend... View Details
- Web
Globalization - Faculty & Research
is the right strategy to return Keurig to growth? Keywords: Turnaround ; Mergers and Acquisitions ; Decisions ; Initial Public Offering ; Global Strategy ; Growth and Development Strategy ; Going Public ; Diversification ; Expansion ;... View Details
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
Quaker's hands, sold the brand to Cadbury Schweppes for about $1 billion. The turnaround would be astonishing in any industry, but especially in the beverage-marketing business, where short-lived brands are depressingly common. Snapple's... View Details
- Web
From C-Suite to CEO - Alumni
business. To do that outside of your current role you can: Make a lateral move to a smaller company where you have more opportunity for cross-functional leadership. Taking a lower-level position to build direct experience in a function outside of your expertise.... View Details
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
of a manufacturing plant—preferably one with a lot of heavy equipment. It's the backdrop for the message that a turnaround in American manufacturing employment (which is occurring, whatever the reason) is essential to the social as well... View Details
- 05 Nov 2019
- News
Alumnus Named McDonald’s CEO
Chris Kempczinski (MBA 1997) has been named the new CEO of McDonald’s. Previously serving as McDonald's USA President, Kempczinski was instrumental in the recent turnaround of the iconic burger chain, a process which was detailed at... View Details