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All HBS Web
(763)
- News (273)
- Research (351)
- Events (3)
- Multimedia (16)
- Faculty Publications (202)
- Web
Policies, Rules & Guidelines | About
meals (breakfast, lunch, dinner, and snacks) when the only recipients are HBS employees. This includes meals catered by Restaurant Associates, or any other food service vendors or restaurants. Threat Procedure This policy outlines who to...
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- January 2024
- Case
Flashfood: The Magic of Commitment
By: Reza Satchu and Patrick Sanguineti
Josh Domingues had accomplished what countless young entrepreneurs long to achieve: founding a promising company that aspires to make the world a tangibly better place. Shocked to learn that international food waste cumulatively amounted to the world’s third largest...
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Keywords:
Entrepreneur;
Founder;
Startup;
Business Model;
Business Startups;
Food;
Applications and Software;
Mission and Purpose;
Environmental Sustainability;
Canada
Satchu, Reza, and Patrick Sanguineti. "Flashfood: The Magic of Commitment." Harvard Business School Case 824-131, January 2024.
- Web
Negotiation, Organizations & Markets - Faculty & Research
What Your Non-Binary Employees Need to Do Their Best Work Re: Katherine B. Coffman 07 May 2024 Lessons in Business Innovation from Legendary Restaurant elBulli Re: Michael I. Norton 09 Apr 2024 Why Work Rituals Bring Teams Together and...
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- 15 Nov 2011
- First Look
First Look: November 15
VTID) after unsuccessful attempts to market it in three different industry settings. The company must determine whether its most recent target market, the quick-serve restaurant segment, is still worth pursuing or whether the company...
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Sean Silverthorne
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff when the View Details
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by Anna Lamb, Harvard Gazette
- 25 Jul 2023
- Blog Post
Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow
historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and...
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- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
indicate education levels. In their emails, the researchers asked the same question: “Do you have local restaurant recommendations?” "It wasn't just whether people responded to the requests that we sent; it’s that the quality of the...
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by Pamela Reynolds
- 09 Sep 2015
- HBS Seminar
Judith A. Chevalier, Yale University
- 09 Nov 2023
- News
A Third Act for Ron Shaich (MBA 1978)
Widely credited with pioneering the concept of the restaurant industry’s $80 billion “fast casual” segment, Ron Shaich (MBA 1978) started small: a 400-square-foot business in Boston’s Downtown Crossing that sold cookies. From those humble...
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- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
restaurant company in mainland China. The case describes how Yum! China succeeded and expanded by staying local on many levels. It keeps close ties to the Chinese government, hires local management, sources food from within the country,...
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- 01 Mar 2024
- News
In Harmony
time were military Jeeps”) to an American restaurant with rock music playing on the jukebox. “I remember distinctly eating a cheeseburger and drinking a milkshake,” he says. “It was the weirdest and most delicious meal I’d ever tasted.”...
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- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
restaurant or store; the winner's name was drawn at a meeting attended by all the employees. At the end of the sixth month, the plant manager held another drawing for a $100 gift card for all employees with perfect attendance records over...
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- Web
HBS - The year in Review
Barbara Cleary, Division of Research and Faculty Development, retired Colyer Crum, James R. Williston Professor of Business Administration, Emeritus J. Ronald (Ron) Fox, Jaime and Josefina Chia Tiampo Professor of Business Administration, Emeritus Joseph (Joe) Dias,...
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Brian J. Hall
Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details
Keywords:
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant;
restaurant
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home...
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- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs. Layoffs were more typical among companies that invest less in...
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by Lane Lambert
- Web
Entrepreneurship - Faculty & Research
Range ; Employment Industry Citation Educators Purchase Related Stanton, Christopher, Karim R. Lakhani, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd." Harvard Business School Multimedia/Video Case 823-706, July 2024. Growing Foodology into Latin America's Largest...
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- 02 Sep 2020
- Blog Post
My MBAid Story: Christine Keung (MBA 2020)
when she was three years old and grew up in Los Angeles, where she helped her parents in their tiny Chinese restaurant after school. She reflects on what made HBS such an incredible experience, how she took full advantage of the...
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- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
published in the Journal of Positive Psychology. Is the restaurant owner fulfilled? In one of their first experiments, De Freitas and his colleagues gave about 400 participants different vignettes, one of which described Ariana, a...
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by Shalene Gupta
- 01 Dec 2023
- News
Drop Everything, Read This
The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and...
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