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  • All HBS Web  (760)
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  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

“I would caution Nadella to remember he has a duty to Microsoft shareholders. If at an annual meeting it was decided that a majority of shareholders supported the concept of not providing product and services to a government agency, I... View Details
Keywords: by James Heskett; Computer; Technology
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

outlines concrete steps that managers at all levels can take to spark positive conflict and make sure that all views get a fair hearing, and he outlines as well a fair and open process for making more effective decisions. "Keeping... View Details
Keywords: by Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

certain qualities and practices not observed in firms that fall short. Multinational firms have understood for some time that certain activities, such as marketing, must remain local in concept and execution to be successful. At the same... View Details
Keywords: by Garry Emmons
  • 28 Jul 2009
  • First Look

First Look: July 28

they cannot spend on marketing the way their competitors do. The case invites students to explore an unusual business model in both concept and execution. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/609106-PDF-ENG Pfizer:... View Details
Keywords: Martha Lagace
  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

a greater awareness of what the concept of privacy entails, like Plato's prisoners discovering that they had been observing and talking about shadows as opposed to the objects themselves." The tone of these responses raises several... View Details
Keywords: by James Heskett
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

and academics are focusing considerable attention on the concept of "corporate social responsibility" (CSR), particularly in the realm of environmental protection. Beyond complete compliance with environmental regulations, do... View Details
Keywords: Martha Lagace
  • 01 Mar 2016
  • First Look

March 1, 2016

successfully completed by thousands of students worldwide. It explains concepts in simple language with illustrative examples, provides review questions and quizzes after each chapter and section, contains two full-length practice exams... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

inventors. Download the paper: http://www.hbs.edu/research/pdf/07-042.pdf Electronic Hierarchies and Electronic Heterarchies: Relationship-Specific Assets and the Governance of Interfirm IT Authors:Andrew McAfee, Marco Bettiol, and Maria Chiarvesio Abstract This paper... View Details
Keywords: Martha Lagace
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

Wheeler has incorporated concepts and techniques from other arenas where circumstances are in flux and information is imperfect—from military combat and medical diagnosis to improvisational theater and jazz. Hitting The Right Notes "There... View Details
Keywords: by Michael Blanding
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

Penney's, but will only buy clothing at specialty stores. Sören Petsch, finance manager at Sears, Roebuck & Co., said encouraging customers who buy from one category at their stores to buy from more departments is a key challenge for department stores. "I... View Details
Keywords: by Julie Jette; Retail
  • 10 Nov 2015
  • First Look

November 10, 2015

communication and collaboration between practitioners and academics by introducing key vocabulary and concepts used in rigorous impact evaluation methods, starting with randomized controlled trials and comparing them with other methods... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

crossed with small incentive (ranging from U.S. $3 to $14) to open a bank savings account. We find that the financial literacy program has no effect on the likelihood of opening a bank savings account in the... View Details
Keywords: Martha Lagace
  • 12 Nov 2013
  • First Look

First Look: November 12

case: http://hbr.org/search/513053-PDF-ENG Harvard Business School Case 314-09 IBM and the Reinvention of High School (A): Proving the P-TECH Concept IBM, through its corporate citizenship arm, demonstrated the role of business in... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

effectively ward off a predictable surprise." What's a veil of ignorance and how can it help executives avoid predictable surprises? A: American philosopher John Rawls developed the concept of a veil of ignorance to encourage us to... View Details
Keywords: by Martha Lagace
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

researchers say, is, it depends. "The technology we use to negotiate affects our definition of the negotiation game and the behavior deemed appropriate for the interaction," write Bazerman, Valley et al. Generally, face-to-face meetings foster rapport and... View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

definition of that for the layman? How long has the concept been around in marketing? Wathieu: The idea involves letting consumers take control of variables that are conventionally pre-determined by marketers: product characteristics,... View Details
Keywords: by Martha Lagace
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

those taken in the name of social responsibility. Corporate actions that encroach upon the role of government also include those that fall into the narrower realm of economic endeavors. Criticisms of corporate social responsibility quite quickly View Details
Keywords: by Manda Salls
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

is negative in the short-term and positive only in (the) long-term, and many companies are too focused on the short-term.” Robert added that candor is the honest and open exchange of ideas, “but the techniques must be learned and... View Details
Keywords: by James Heskett
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

state pharmaceutical licensing exam, opened a drugstore with her husband in Stockton in 1915. Following his death, she became the sole proprietor and later opened two additional drugstores in town. Gleason... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

academic literature and many management testimonials advocating a broader conception of corporate purpose—one that addresses the interests of firms’ multiple constituencies and the well-being of their employees, customers, and operating... View Details
Keywords: Dina Gerdeman
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