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Show Results For
- All HBS Web
(811)
- People (1)
- News (241)
- Research (475)
- Events (3)
- Multimedia (2)
- Faculty Publications (153)
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- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Are you getting them across? Many communication errors stem from a naïve belief among marketing people that they're necessarily trying to connect with people exactly like themselves. For example, many retailers overlook issues of... View Details
- January 2004
- Article
Cross-country Technological Adoption: Making the Theories Face the Facts
By: Diego Comin and Bart Hobijn
We examine the diffusion of more than twenty technologies across twenty-three of the world's leading industrial economies. Our evidence covers major technology classes such as textile production, steel manufacture, communications, information technology,... View Details
Keywords: Technology Adoption; Cross-Cultural and Cross-Border Issues; Development Economics; Human Capital; Government and Politics; Trade; Production; Information Technology; Steel Industry; Communications Industry
Comin, Diego, and Bart Hobijn. "Cross-country Technological Adoption: Making the Theories Face the Facts." Journal of Monetary Economics (January 2004).
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
its restrictions on the carriage of distant signals into the top 100 markets. After much debate, in 1972 the FCC issued standards for the number of broadcast station signals that should be available in a community. Cable operators were... View Details
- April 2012
- Article
Bouncing Out of the Banking System: An Empirical Analysis of Involuntary Bank Account Closures
By: Dennis Campbell, F. Asis Martinez-Jerez and Peter Tufano
Using a new database, we document the factors that relate to the extent of involuntary consumer bank account closure resulting from excessive overdraft activity. Consumers who have accounts involuntarily closed for overdraft activity may have limited or no access to... View Details
Keywords: Mathematical Methods; Customers; Social Issues; Outcome or Result; Budgets and Budgeting; Forecasting and Prediction; Competition; Banks and Banking; Policy; Personal Characteristics; Credit; Employment; United States
Campbell, Dennis, F. Asis Martinez-Jerez, and Peter Tufano. "Bouncing Out of the Banking System: An Empirical Analysis of Involuntary Bank Account Closures." Journal of Banking & Finance 36, no. 4 (April 2012): 1224–1235.
- 26 Aug 2008
- First Look
First Look: August 26, 2008
contribute to citations listed in issued patents—and that this could complicate interpretation of findings in this literature. In 2001 the U.S. Patent and Trademark Office (USPTO) began reporting examiner and applicant citations... View Details
Keywords: Sean Silverthorne
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental... View Details
Keywords: by Garry Emmons
- July 2021
- Supplement
Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)
By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)." Harvard Business School Supplement 922-004, July 2021.
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
What's more, since going green is now red hot, a growing number of companies—especially in Europe and Japan—are also starting to issue Corporate Social Responsibility (CSR) or Sustainability reports. Sometimes these are mailed with the... View Details
Keywords: by Staff
- 2020
- Book
Le Manifeste travail: Démocratiser, démarchandiser, dépolluer [The Working Manifesto: Democratize, Decommodify, Decarbonize]
By: Isabelle Ferreras, Julie Battilana and Dominique Méda
Authored at the height of the 2020 coronavirus pandemic, this book is the result of an international collaboration between twelve female academics who apply their expertise to offer a blueprint for a more resilient, dignified, and sustainable society. The extension of... View Details
Ferreras, Isabelle, Julie Battilana, and Dominique Méda, eds. Le Manifeste travail: Démocratiser, démarchandiser, dépolluer [The Working Manifesto: Democratize, Decommodify, Decarbonize]. Paris: Éditions du Seuil, 2020, French ed. (English edition is forthcoming in 2022 by University of Chicago Press.)
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
of H-1B temporary foreign workers are at ‘Level IV’ (above the median wage) officially defined by the Department of Labor as those who are ‘fully competent.’” On the other hand, Ted G. argued, “The unemployment rate is low in the US. Let... View Details
- 28 Mar 2011
- Research & Ideas
Why Manufacturing Matters
Shih: I think it becomes more and more problematic. We see the symptoms of decline, which are driven by things like labor arbitrage and industries moving assembly overseas, followed by more and more sophisticated work. The thesis that we... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
important roles in the passage of child labor laws, union labor campaigns, and City Beautiful movements, for example. But Sawyer notes that Gleason is exceptional in that she didn’t participate in View Details
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
- 22 Apr 2002
- Research & Ideas
Profits and Prophets: The Role of Values in Investment
to support immoral enterprises. Hayes argued that an investor is in a better position to change a company's policies than an outsider, noting that his college investment committee used proxy materials to raise an issue about sexual... View Details
Keywords: by Sean Silverthorne
- July 1991 (Revised December 2018)
- Compilation
Slavery
By: Thomas K. McCraw
Explores the general history of slavery in the United States. Through detailed exhibits and a text consisting of excerpts from six first-hand observations of slavery, this note is designed to present the ethics, economics (especially the perverse incentive systems),... View Details
Keywords: Slavery; Human Capital; History; Ethics; Social Issues; Motivation and Incentives; United States
McCraw, Thomas K. "Slavery." Harvard Business School Compilation 792-001, July 1991. (Revised December 2018.)
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
long-term innovation output rather than for private benefits. Code Contingencies: Designing Monitoring Regimes to Promote Improvement in Supply Chain Working Conditions By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Worker rights advocates seeking... View Details
Keywords: Dina Gerdeman
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
States—about one in six private-sector jobs, according to the National Association of Manufacturers. While largely disregarded by VCs, the Great Lakes and Southeast regions lead the nation in manufacturing employment, according to the US Bureau of View Details
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
competitiveness fundamentals to productivity and prosperity outcomes. On these indicators Sweden is compared to a peer group of other advanced EU and OECD countries. The Scorecard finds Sweden's competitiveness to be solid overall, supporting the current state of the... View Details
Keywords: Sean Silverthorne
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
"Is talent management portable?" That's the question asked and answered in a recent Harvard Business Review article discussing issues surrounding how top managers can transfer their skill sets to a new company. The... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
Loyalty In Retail Self-service retail, which started with customers selecting their own merchandise in the 1930s and evolved to modern conveniences including self-checkout lanes, has saved businesses labor costs and customers time. But... View Details