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  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

reason to deal with the issue of doctor burnout. “Organizations have an ethical imperative to take care of their employees,” Goh says. And doing so could help take care of... View Details
Keywords: by Michael Blanding; Health
  • April 2020 (Revised February 2023)
  • Case

GitLab and the Future of All-Remote Work (A)

By: Prithwiraj Choudhury and Emma Salomon
GitLab is arguably one of the world’s largest “all-remote” companies. Started in 2011 and with more than 1,000 employees at present, it has no physical offices and all employees, including the entire C-Suite, work remotely from all parts of the world. The case... View Details
Keywords: Remote Work; Internet and the Web; Technology Adoption; Value Creation; Business Model; Organizational Structure
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Choudhury, Prithwiraj, and Emma Salomon. "GitLab and the Future of All-Remote Work (A)." Harvard Business School Case 620-066, April 2020. (Revised February 2023.)
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

experience. Our analysis focused on Microsoft's first two internal browser development projects, comparing their performance to a sample of Internet software projects completed at the same time. We... View Details
Keywords: by Sean Silverthorne
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

a more holistic approach in hiring and get rid of the tunnel vision on managing productivity, Minor says. “Even if you don’t care about people and all you want to do is make more money, you still should care about hiring people who care... View Details
Keywords: by Roberta Holland
  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

Richard Feder maintains that the subscription model will gain momentum on the Internet as the memory of free service fades and the utility of new service increases. The... View Details
Keywords: by James Heskett
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

things I said or did that contributed to the defensiveness of the client?", "Was my presentation of ideas and arguments clear and persuasive?", or "Did my... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

but achievements are equally driven by envy, greed, and fear, so emotions surrounding achievement can pull you in very different ways. How your values play in is another component to achievement. What are the kinds of View Details
Keywords: by Martha Lagace
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

are fired. Some may need to move to another state or another industry to find a job, and they may not find a job at the same level." The big thing is that “cash for information” may not be the right way to talk about it, because it comes... View Details
Keywords: by April White
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

likable, and successful—but something derails them. In other words, the daunting challenge for many leaders and aspiring leaders isn't poverty or oppression or lack of skill or opportunity. It is, paradoxically, the very View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

that the back end of the operation keeps pace with the front end to avoid the costly control issues that exist today." Looking ahead, Seifert sees the Internet as a force to be reckoned with in terms... View Details
Keywords: by James E. Aisner
  • 03 Nov 2008
  • HBS Case

Economics of the Ethanol Business

think these things are unimportant and uninteresting, but that's never been true." Greater transparency may be brought about through the introduction of carbon trading markets, Reinhardt suggests—an... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness; Energy
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

didn’t see the moment when finally things changed. But they played key roles in agitation, orchestration, or innovation.” Related Reading: As America Recedes from Global Leadership, Its CEOs are Stepping UpBeyond Heroic EntrepreneursWhat... View Details
Keywords: by Carmen Nobel
  • May 2005
  • Exercise

Forecasting the Adoption of E-books

By: Elie Ofek
Gives students an opportunity to understand the challenges inherent in forecasting the diffusions of innovations. Provides data for forecasting the adoption of electronic books. Students are encouraged to use the Bass Model framework, while being cognizant of its... View Details
Keywords: Forecasting and Prediction; Framework; Books; Analytics and Data Science; Product Launch; Internet and the Web; Technology Adoption
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Ofek, Elie. "Forecasting the Adoption of E-books." Harvard Business School Exercise 505-063, May 2005.
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

from historically marginalized groups—even when the real goal is to create a more diverse workplace, because it’s both the right thing to do and good for business. New research by Harvard Business School Assistant Professor Summer Jackson... View Details
Keywords: by Kristen Senz
  • 2013
  • Chapter

The Design of Online Advertising Markets

By: Benjamin Edelman
Because the market for online advertising is both new and fast-changing, participants experiment with all manner of variations. Should an advertiser's payment reflect the number of times an ad was shown, the number of times it was clicked, the number of sales that... View Details
Keywords: Misleading and Fraudulent Advertising; Online Advertising; Price; Market Design; Measurement and Metrics; Sales; Motivation and Incentives; Internet and the Web
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Edelman, Benjamin. "The Design of Online Advertising Markets." Chap. 15 in The Handbook of Market Design, edited by Nir Vulkan, Alvin E. Roth, and Zvika Neeman. Oxford University Press, 2013.
  • 2016
  • Working Paper

The Empirical Economics of Online Attention

By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household... View Details
Keywords: Internet and the Web; Competition; Behavior; Resource Allocation; Household; Cognition and Thinking
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Boik, Andre, Shane Greenstein, and Jeffrey Prince. "The Empirical Economics of Online Attention." NBER Working Paper Series, No. 22427, July 2016.
  • 12 Nov 2008
  • Research & Ideas

The Marketing of a President

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. When the book is written on this election, it should not be titled The... View Details
Keywords: by John Quelch
  • 02 Feb 2009
  • Research & Ideas

The Success of Persistent Entrepreneurs

in part due to good timing seem to also do well in subsequent ventures. (By good timing we mean those entrepreneurs who founded a company in a given industry at a time when most new ventures did well: for example, microcomputer-related firms begun in 1981 or View Details
Keywords: by Sarah Jane Gilbert
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a typical application contains... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • July 2008 (Revised September 2009)
  • Case

ASUSTeK Computer Inc. Eee PC (A)

By: Willy C. Shih, Chintay Shih, Hung-Chang Chiu, Yi-Ching Hsieh and Ho Howard Yu
ASUSTek Computer was the world's largest manufacture of PC motherboards, yet when it tried to launch its new sub-notebook Eee PC, the organization faced challenges in doing things outside of its established processes. Though many of the team members had worked together... View Details
Keywords: Change Management; Disruptive Innovation; Product Launch; Groups and Teams; Information Infrastructure; Mobile and Wireless Technology; Technology Industry
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Shih, Willy C., Chintay Shih, Hung-Chang Chiu, Yi-Ching Hsieh, and Ho Howard Yu. "ASUSTeK Computer Inc. Eee PC (A)." Harvard Business School Case 609-011, July 2008. (Revised September 2009.)
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