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Show Results For
- All HBS Web
(7,394)
- People (8)
- News (1,277)
- Research (5,407)
- Events (20)
- Multimedia (13)
- Faculty Publications (4,556)
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- May 2001 (Revised December 2002)
- Exercise
Alphexo Corporation: Confidential Negotiation Information
A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a... View Details
Keywords: Negotiation Types; Joint Ventures; Conflict Management; Information Technology; Information Technology Industry
Sebenius, James K. "Alphexo Corporation: Confidential Negotiation Information." Harvard Business School Exercise 801-418, May 2001. (Revised December 2002.)
- January 1989
- Background Note
Managing Information Technology: System Development
By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
- August 1995 (Revised November 2000)
- Background Note
Designing and Managing the Information Age Organization
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Applegate, Lynda M. "Designing and Managing the Information Age Organization." Harvard Business School Background Note 196-003, August 1995. (Revised November 2000.)
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
Microsystems, is a futurist who had it right: ‘Privacy? Get over it!” Did Scott McNeely have a point? Has the issue been rendered moot by the very nature of information technology itself and the possibility... View Details
- 2021
- Case
Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain
By: Andrew J. Hoffman
Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator or intermediary. The technology has potential to improve a variety of industries, including the complex, fragmented,... View Details
Hoffman, Andrew J. "Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain." William Davidson Institute Case 4-290-769, 2021.
- December 2006
- Article
New Format and Technology Drives Enhanced Business Reporting
By: Robert G. Eccles Jr., Liv A. Watson and James A. Fisher
- Teaching Interest
Technology and Operations Management - MBA Required Curriculum
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's... View Details
- 1980
- Mimeo
Transfer of Industrial Technology Among the Developing Countries
By: Pankaj Ghemawat and Louis T Wells Jr
- Article
Disrupted Routines: Team Learning and New Technology Adaptation
By: Amy C. Edmondson, Richard Bohmer and Gary P. Pisano
Edmondson, Amy C., Richard Bohmer, and Gary P. Pisano. "Disrupted Routines: Team Learning and New Technology Adaptation." Administrative Science Quarterly 46, no. 4 (December 2001): 685–716.
- October 1994 (Revised March 1999)
- Case
Ritz-Carlton: Using Information Systems to Better Serve the Customer
By: W. Earl Sasser, Thomas O. Jones and Norman Klein
Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are... View Details
Keywords: Competency and Skills; Customer Satisfaction; Training; Recruitment; Service Delivery; Supply Chain Management; Luxury; Balance and Stability; Information Technology
Sasser, W. Earl, Thomas O. Jones, and Norman Klein. "Ritz-Carlton: Using Information Systems to Better Serve the Customer." Harvard Business School Case 395-064, October 1994. (Revised March 1999.)
- May 2001 (Revised April 2005)
- Exercise
Betonn Corporation: Confidential Negotiation Information
A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a... View Details
Keywords: Negotiation Types; Joint Ventures; Conflict Management; Information Technology; Information Technology Industry
Sebenius, James K. "Betonn Corporation: Confidential Negotiation Information." Harvard Business School Exercise 801-419, May 2001. (Revised April 2005.)
- December 2011
- Case
Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig
Case provides confidential information for students assuming the role of Green Mountain Coffee Roasters (GMCR) senior executives in a negotiation to license technology from Keurig, a startup that has developed an innovative "portion pack" coffee brewing solution. The... View Details
Eisenmann, Thomas R., Shikhar Ghosh, and James K. Sebenius. "Green Mountain Coffee Roasters: Confidential Information for Negotiation with Keurig." Harvard Business School Case 812-103, December 2011.
- April 1987 (Revised July 1989)
- Case
Lockheed-Georgia Co.: Executive Information Systems
Applegate, Lynda M. "Lockheed-Georgia Co.: Executive Information Systems." Harvard Business School Case 187-135, April 1987. (Revised July 1989.)
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
of whom could benefit from using 3-D printing technology in different ways. In order to reach them, the company faced three options, which Cespedes spells out in a Teaching Note accompanying the case: (1) developing an outbound sales... View Details
Keywords: by Michael Blanding; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology
- July 1988 (Revised March 1990)
- Case
Grumman Corp.: Business Information System
Applegate, Lynda M. "Grumman Corp.: Business Information System." Harvard Business School Case 188-061, July 1988. (Revised March 1990.)
- January 2025
- Case
Ontra: Embracing GenAI in the Legal Technology Industry
By: Christopher Stanton and George Gonzalez
Ontra built a network of legal professionals to enable financial institutions to outsource contract negotiations. The rise of generative AI inspired the company to build software solutions to streamline its processes through automation. Now company leadership must... View Details
Keywords: Transformation; AI and Machine Learning; Applications and Software; Organizational Change and Adaptation; Organizational Culture; Business Strategy; Technology Industry; Technology Industry; United States
Stanton, Christopher, and George Gonzalez. "Ontra: Embracing GenAI in the Legal Technology Industry." Harvard Business School Case 825-076, January 2025.
- July 2007 (Revised April 2008)
- Case
Secom: Managing Information Security in a Risky World
By: F. Warren McFarlan, Robert D. Austin, Junko Usuba and Masako Egawa
Examines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product line they should acquire from the largest security... View Details
Keywords: Information Management; Internet and the Web; Information Technology; Safety; Operations; Information Technology Industry; Information Technology Industry; Japan
McFarlan, F. Warren, Robert D. Austin, Junko Usuba, and Masako Egawa. "Secom: Managing Information Security in a Risky World." Harvard Business School Case 308-015, July 2007. (Revised April 2008.)
- March 1991
- Article
Requirements for Successful Implementation of New Manufacturing Technologies
By: R. H. Hayes and R. Jaikumar
Hayes, R. H., and R. Jaikumar. "Requirements for Successful Implementation of New Manufacturing Technologies." Journal of Engineering and Technology Management 7, nos. 3-4 (March 1991): 169–175.
- May 1999
- Teaching Note
Cambridge Technology Partners - 1991 Start Up TN
By: Paul A. Gompers
Teaching Note for (9-298-044). View Details