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  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

Opportunity: Customers’ Routines When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Humans Outshine AI in Adapting to Change Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

HBS - The year in Review

Harvard Business School. © Yinka Shonibare CBE. All Rights Reserved, DACS/ARS, NY 2022. Executive Education Lawn, Harvard Business School. Initiatives Fuel Research Initiatives are research-fueled communities of engagement where faculty,... View Details
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

“birthplace of the Civil Rights Movement.” “And only 2 percent of the poorest residents ever managed to get out of poverty,” Hill recalled discussing in her conversations with Delta employees when researching and writing the cases. At the... View Details
Keywords: by Lane Lambert; Air Transportation
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

also points out that the locational agenda for companies has broadened: they need to focus not just on choosing the right location, but on developing their strategies to leverage the locations in which they are present and on investing in... View Details
Keywords: Martha Lagace
  • July–August 2025
  • Article

Case Study: Do We Reskill or Replace Our Workforce?

By: William Kerr
To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving from hardware to software in the form of smart, connected elevators.... View Details
Keywords: Training; Competency and Skills; Employees; Change Management; Leading Change
Related
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

research on organizational learning, human resource management and operations management are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-002.pdf Lean Principles, Learning, and Software Production: Evidence from... View Details
Keywords: Martha Lagace
  • 01 Jan 2014
  • News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • Web

2023 Reunion Presentations - Alumni

circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your life View Details
  • 01 Feb 2001
  • News

What Makes a Good Leader

authority on leadership — sees this phenomenon as a sign of the times. "The transition from the industrial age to the information age is a huge shift," he notes. "In all of human history, there have only been two other socioeconomic... View Details
Keywords: Management
  • September 2019 (Revised October 2019)
  • Case

Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

By: Linda A. Hill and Eric Mankin
In 2017, Bill Connors, the President of Comcast’s Central Division, launched a startup accelerator in Comcast’s new Atlanta Regional headquarters. Comcast was America's largest cable and internet service provider, having built a profitable business bundling television... View Details
Keywords: Innovation; Entrepreneur; Startup; Accelerator; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
Related
  • 01 Dec 2023
  • News

Thinking Ahead

back you,’ or they’re throwing around the right buzzwords, like AI. But that behavior is not happening with the frequency we saw before the bubble burst in 2022.” Speaking of AI, Austin notes that including the term in a pitch deck has... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • Web

Topics - HBS Working Knowledge

Horizontal Integration (1) Housing (4) Human Capital (27) Human Needs (14) Human Resources (292) Identity (6) Immigration (37) Income (7) Independent Innovation and Invention... View Details
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

reason to reflect is profound. Reflection is a way of grappling with the enduring human questions of how to live, what to really care about, and what counts as a good life. In other words, are you riding “the View Details
Keywords: by Dina Gerdeman
  • 04 Mar 2014
  • First Look

First Look: March 4

so as not to lose themselves, their loved ones, or their foothold on success. Those who do this most effectively involve their families in work decisions and activities. They also vigilantly manage their own human capital, endeavoring to... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

the world at large. Their ideas recently appeared in the article Humanizing Strategy in the journal Long Range Planning. Here, Takeuchi explains how business leaders can use the six practices to guide their own self-improvement efforts in... View Details
Keywords: by Kristen Senz
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

that included retail, financial services, and health care. Tip-offs to toxicity The data reveal three traits that indicate which would-be hire needs a warning label. Human resources managers should be alert to signs an applicant is... View Details
Keywords: by Roberta Holland
  • January 2009 (Revised April 2009)
  • Case

Disaster in April: The Obligations of Kelly Construction

By: John D. Macomber, Christopher M. Gordon and Ben Creo
A construction company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is an important... View Details
Keywords: Business Exit or Shutdown; Family Business; Insolvency and Bankruptcy; Governing and Advisory Boards; Compensation and Benefits; Contracts; Crisis Management; Construction Industry
Related
  • 06 Oct 2008
  • Research & Ideas

Updating a Classic: Writing a Great Business Plan

right mixture of people, opportunity, context, and deal. They anticipate what can go wrong, what can go right, and they try to balance risk and reward. Over the years, I have received many e-mails from folks trying to craft a business... View Details
Keywords: by Sean Silverthorne