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  • 05 Dec 2019
  • News

How Artificial Intelligence Can Set Meaningful Sales Goals

    Balancing Risk and Reward: An Automated Phased Release Strategy

    Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases... View Details
    • June 1990 (Revised August 1990)
    • Case

    Sun Microsystems, Inc.--1987 (A)

    By: Carliss Y. Baldwin
    An integrated sequence of three cases on the financing of a technical workstation manufacturer. This case focuses on Sun's competitive strategy which requires an inordinately high rate of growth (over 20% per quarter) and commensurate amounts of working capital.... View Details
    Keywords: Cash Flow; Competitive Strategy; Financing and Loans; Capital; Financial Strategy; Public Equity; Corporate Finance; Information Technology Industry
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    • 2023
    • Article

    Balancing Risk and Reward: An Automated Phased Release Strategy

    By: Yufan Li, Jialiang Mao and Iavor Bojinov
    Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a... View Details
    Keywords: Product Launch; Mathematical Methods; Product Development
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    • 02 Jun 2010
    • First Look

    First Look: June 2

    Work Processes Embedding Robert G. Eccles and Thomas H. DavenportHarvard Business School Case 410-084 Since its inception, Cognizant Technology Solutions has placed a high priority on knowledge management... View Details
    Keywords: Martha Lagace
    • 2023
    • Working Paper

    Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development

    By: Daniel Yue, Paul Hamilton and Iavor Bojinov
    Predictive model development is understudied despite its centrality in modern artificial intelligence and machine learning business applications. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms)... View Details
    Keywords: Analytics and Data Science
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    • 05 Sep 2013
    • Working Paper Summaries

    Performance Responses to Competition Across Skill-Levels in Rank Order Tournaments: Field Evidence and Implications for Tournament Design

    Keywords: by Kevin J. Boudreau, Constance E. Helfat, Karim R. Lakhani & Michael E. Menietti.
    • August 2006
    • Case

    Dreyer's Slow Churned(TM) Ice Cream

    By: Noel H. Watson, Steven C. Wheelwright and Brian DeLacey
    Examines capacity forecasting and planning in a complex new product introduction scenario. The introduction at Dreyer's, a large dairy snack manufacturer, involves not only a new product but a new manufacturing process and product package, thus implying a significant... View Details
    Keywords: Advertising; Forecasting and Prediction; Growth and Development Strategy; Brands and Branding; Product Launch; Product Development; Planning; Food and Beverage Industry; United States
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    • October 2009 (Revised June 2011)
    • Case

    Zappos.com 2009: Clothing, Customer Service, and Company Culture

    By: Frances X. Frei, Robin J. Ely and Laura Winig
    On July 17, 2009, Zappos.com, a privately held online retailer of shoes, clothing, and other soft line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its board of directors' approval to offer to merge the two companies.... View Details
    Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Decision Choices and Conditions; Governing and Advisory Boards; Service Delivery; Organizational Culture; Internet and the Web; Valuation; Apparel and Accessories Industry; Retail Industry
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    • 2024
    • Report

    The Eco-Digital EraTM: The Dual Transition to a Sustainable and Digital Economy

    By: Suraj Srinivasan, Andy Feinstein, Amol Khadikar, Jiani Zhang, Noémie Lauer, Hiral Shah, Sally Epstein, Jerome Buvat and Vaishnavee Ananth
    Since the proliferation of smartphones and social media in the late 2000s, digital has captured an increasingly large portion of the economy. In this Capgemini Research Institute report, The Eco-Digital EraTM: The dual transition to a sustainable and... View Details
    Keywords: Technology Adoption; Digital Transformation; Environmental Sustainability; Trends
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    • March 2012 (Revised September 2012)
    • Case

    INRIX

    By: Lynda M. Applegate and Ryan Johnson
    Since its founding in 2004, INRIX, a leading global provider of traffic information and driver services, had received four rounds of financing from leading venture capital (VC) firms and by 2012 had been cash flow positive for the past six quarters. Its founder, Bryan... View Details
    Keywords: Entrepreneurship; Leadership; Business Growth and Maturation; Business Exit or Shutdown; Business Startups; Organizational Structure; Mobile and Wireless Technology; Competitive Strategy; Information Technology Industry; Information Technology Industry; Washington (state, US)
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    • December 2024
    • Case

    Core Innovation Capital: Investing in Fintech for Good

    By: Ray Kluender, Natalia Rigol, Benjamin Roth and Nicole Tempest Keller
    In 2017, Arjan Schütte, founder of Core Innovation Capital, faced a decision on whether to invest in Hugo Insurance, an auto insurance startup. Core, an early-stage social impact VC firm, focused on “fintech for good,” by investing in financial services for low- to... View Details
    Keywords: Fintech; Venture Capital; Social Entrepreneurship; Insurance; Measurement and Metrics; Investment; Corporate Social Responsibility and Impact; Product Positioning; Technology Industry; Technology Industry; Technology Industry; United States
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    • 11 Dec 2015
    • News

    The many lives of a watch

    • November 2022 (Revised April 2023)
    • Supplement

    HTC and Virtual Reality (B)

    By: Andy Wu and Matt Higgins
    In April 2023, Cher Wang, CEO and Chairwoman of HTC, reflected on her time as a leader in the virtual reality industry from her office high above Taoyuan City, Taiwan. It had been a roller coaster ride of new product introductions and unexpected challenges for HTC and... View Details
    Keywords: VR; Virtual Reality; Strategy; Metaverse; Market Entry and Exit; Competition; Technology Industry; Taiwan; China; United States
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    • 01 Nov 2012
    • News

    The Idea That Led to 10 Years of Double-Digit Growth

    • 08 Apr 2021
    • Blog Post

    HBS Entrepreneurship Immersion - Four Highlights

    Since graduation, I have spent a lot of time in the entrepreneurial space! Currently, I am the CFO at Pilot.com, a $1.2Bn Series C FinTech startup backed by Sequoia Capital, Index Ventures, Stripe, and Bezos Expeditions. Pilot builds advanced automation View Details
    • 07 Sep 2021
    • News

    Automated Hiring Systems Are Rejecting Qualified Candidates

    • 07 Nov 2023
    • Research & Ideas

    When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

    graphic designers, for instance, it is better to be female, and to have a high quality, professional-looking photo (with a small plus for glasses). Other hacks for programmers: Grow a beard and keep a computer visible, Troncoso finds.... View Details
    Keywords: by Scott Van Voorhis

      Rosabeth M. Kanter

      Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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      • May 2024
      • Supplement

      gWorks (A)

      By: Richard S. Ruback and Royce Yudkoff
      In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details
      Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Talent and Talent Management; Customer Relationship Management; Technology Adoption; Information Infrastructure; Digital Platforms; Growth Management; Applications and Software; Risk and Uncertainty; Technology Industry; United States
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