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Show Results For
- All HBS Web
(501)
- People (1)
- News (159)
- Research (294)
- Events (2)
- Multimedia (10)
- Faculty Publications (166)
- 28 May 2019
- News
Action Plan: Border Crossing
sense of place by visiting local grocery stores. In China, my sons loved to see all the different flavors of potato chips—like cucumber, blueberry, and hot-and-sour fish soup!” See the sights—but open your eyes. “There’s nothing wrong... View Details
Keywords: Julia Hanna
- 01 Jun 2007
- News
James McKenney Remembered
consumers and the grocery industry. An avid fly fisherman, McKenney loved the outdoors. “His second home, in Montana, was part of a large working cattle ranch, and at times my father was actively involved in running it,” his son William... View Details
Keywords: Information
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
retailer, to enter the U.S. market with the new Fresh & Easy chain of discount grocery stores. Avoiding geographies where Wal-Mart is entrenched, Tesco has so far opened 50 stores in the growth markets of California, Nevada, and... View Details
Keywords: by John Quelch
- 01 Dec 2022
- News
I Gave at the Office
ways. Some people might be more willing to give at a grocery store when they ask you to donate at the checkout counter. Other people might not give there but instead respond to a letter or email request. I think, rather than asking what... View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
afford groceries is the reason we see so much plastic in grocery aisles today. “Despite our best efforts, Gotham Greens is a small company with limited influence in the packaging sector. Changing the... View Details
Keywords: by Ranjay Gulati
- 06 May 2021
- Blog Post
The Extraordinary Things We Do on Ordinary Days: A Mother’s Day Tribute
I’m teaching her to say “hi” to people at the grocery store. To smile as we pass people on the sidewalk. To open the door for anyone behind her. To ask someone how their day is going and to mean it. These things are part of me and I want... View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
adequately considered whether or when this is true. In a sense, they have a very blunt tool that they are overusing. Second, there is a constant battle for shelf space in most grocery stores. If you are Quaker Oats, you would like to have... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
example of a non-high-tech company we study is H.E. Butt Grocery Company. This is a large, very successful privately held chain in southern Texas that has used technology to combat some of the threats of its competitors, including... View Details
Keywords: by Staff
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
broad sell-off in the shares of grocery retailers and suppliers. Behind the precipitous declines lay recognition that Amazon’s bold move into brick and mortar assets offered transformational opportunities. Amazon could gain expertise in... View Details
Keywords: Dina Gerdeman
- 25 Jul 2012
- News
Movie Magic
Kaplan: "Automated retail" dispenses movie magic. Photo courtesy Gregg Kaplan/Redbox If you’ve seen one at your local US grocery store, you know that “vending machine” is an inadequate description for Redbox, the sleek, red (of course)... View Details
- 01 Oct 1998
- News
Supplying Demand
whopping $5.2 billion. In creating Staples, Stemberg drew on the knowledge of modern distribution techniques he had acquired during his twelve years in the grocery business. As a vice president with the Jewel Companies' Star Market chain... View Details
Keywords: Paul Michelman
- 01 Sep 2018
- News
Turning Point: Power Outlet
walked over to my computer and created a Facebook group called Moms of Black Boys (MOBB) United. I sent invitations to 30 friends. Five minutes later the 30 had grown to 150. In an hour it was 500. When I was at the grocery store that... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the View Details
- 01 Oct 1998
- News
Beyond the Numbers
movement, in the mid-1970s Robinson was a strategic financial manager for General Foods' (GF) domestic grocery products. After scanning a decade's worth of data and analyzing GF's investments in new product development, Robinson says he... View Details
Keywords: Eileen K. McCluskey
- 16 May 2017
- Blog Post
Making the Move into Digital Health and Software Engineering
at Instacart, a same-day grocery delivery service. My team’s job was to handle everything that related to the ordering process: we worked with Stripe, our payments API, built the discounts infrastructure, and created an infrastructure to... View Details
- 01 Sep 2024
- News
Turning Point: Make Your Life Count
The morning after one such grocery trip, I decided to crowdsource the money I didn’t have from my sixth-grade peers to get our teacher an end-of-year thank-you gift. This was my moment of clarity. The more my agency grew, the less the... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
cart altered the purchasing patters of customers when it was introduced over 60 years ago. Today's technologies can have equally profound effects on consumers' behavior. For example, a Swedish grocery store discovered that by... View Details
- 15 Feb 2023
- Blog Post
Creating Emerging Markets Sustainability Series - Closing the ‘Intention-Action’ Gap
However, does willingness to pay translate to actual purchases at the grocery store? Academics call this difference the “intention-action gap,” a significant problem when it comes to the production of sustainable consumer goods. An... View Details
- 01 Feb 1999
- News
Newman's Own Brand of Charity
job. But Newman voiced some serious concerns about competition from industry giants such as Heinz, Campbell's, and Kraft, along with the skyrocketing price of shelf space in grocery chains. Responding to one student's question about key... View Details