feedback - Publications - Faculty & Research

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

You Might Also Like: Have We Seen the Peak of Just-in-Time Inventory Management? Fed Up Workers and Supply Woes: What's Next for Dollar Stores? COVID-19 Shines New Light on Working Conditions in Supply Chains Feedback or ideas to share?... View Details

Keywords: by Scott Van Voorhis

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

Aren’t Business Leaders More Vocal About Immigration Policy? People Trust Business, But Expect CEOs to Drive Social Change Making Diverse Leadership a Priority at Whittier College Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Lane Lambert

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

Push Through the Pain? Related reading from the Working Knowledge Archives Tracks of My Tears: Reconstructing Digital Music Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. (Photo by Lee Young-ho/Sipa... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

important sector.” You Might Also Like: ESG Activists Met the Moment at ExxonMobil, But Did They Succeed? As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules Are Companies Actually Greener—or Are They All Talk? View Details

Keywords: by Rachel Layne

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

insight into who has succeeded in their firms historically, enabling skills-based hiring. You Might Also Like: 10 Trends to Watch in 2024 Is AI Coming for Your Job? How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? View Details

Keywords: by Rachel Layne; Information Technology; Technology

24 Apr 2023
HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

business—economies of scale and repeatable models, for example—might not apply. You Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Dispensing Justice: The Case for Legalizing Cannabis Nationally When Bias Creeps into AI, Managers... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

Between School and Career College Degrees: The Job Requirement Companies Seek, but Don't Really Need Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Good Free Photos View Details

Keywords: by Dina Gerdeman; Education

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

Age Digital Transformation: A New Roadmap for Success Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/cagkansayin View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

18 Mar 2024
Research & Ideas

When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View

Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details

Keywords: by Desmond Dodd; Energy; Utilities

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

have to be this way? How could we make it better?" You Might Also Like: When Your Passion Works Against You More Proof That Money Can Buy Happiness (or a Life with Less Stress) Income Inequality Is Rising. Are We Even Measuring It Correctly? View Details

Keywords: by Sean Silverthorne

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

perspectives, somebody with perhaps more drive,” Gompers says. You Might Also Like: Why a Failed Startup Might Be Good for Your Career After All Do Private Equity Buyouts Get a Bad Rap? The Color of Private Equity: Quantifying the Bias Black Investors Face View Details

Keywords: by Rachel Layne; Financial Services

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

Related reading from the Working Knowledge Archives How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Stockphoto/Michael Vi View Details

Keywords: by Pamela Reynolds

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

managers can elevate others For managers seeking to put the study findings into action, Zou has a few suggestions: Focus on small wins. “During day-to-day communication, ask for more feedback and be more interactive with colleagues,” she... View Details

Keywords: by Pamela Reynolds

10 Nov 2022
Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

Finally Shrink the Gender Pay Gap? Don't Bring Me Down: Probing Why People Tune Out Bad News How Gender Stereotypes Kill a Woman’s Self-Confidence Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Shalene Gupta

29 Nov 2022
Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/hapabapa View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Technology

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

Stereotypes Kill a Woman’s Self-Confidence Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Drazen Zigic View Details

Keywords: by Kara Baskin; Retail; Consumer Products

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

likely to be highly risky.” You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Why Companies Raise Their Prices: Because They Can View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

inflation in prices since the onset of the pandemic, consumers are still buying, likely reflecting a lower price sensitivity. This could continue to allow companies to raise prices faster,” MacKay says. Feedback or ideas to share? Email... View Details