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  • All HBS Web  (2,662)
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  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

emphasized the need to plan for continual upgrading of technology, organizational capabilities, and talent. With these dueling considerations in mind, we distilled our research findings into seven guiding principles for digital... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

distinct, and enduring elements that give meaning and provide purpose to an organization (“who we are”). “A good match between an organization’s design and its identity is often seen as a prerequisite for strong performance,” the View Details
Keywords: by Carmen Nobel
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details
Keywords: by Peter K. Jacobs
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

Business Administration at HBS and a member of the Forum's faculty steering committee. Other committee members include William W. Chin, Executive Dean for Research at HMS; Richard G. Hamermesh, MBA Class of... View Details
Keywords: by Carmen Nobel; Health
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put customers first... View Details
Keywords: Carmen Nobel
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

from these temporal inconsistencies, positing that the "should" self dominates during the prediction and recollection phases but that the "want" self is dominant during the critical action phase. We draw on the View Details
Keywords: Martha Lagace
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

understanding of the underlying technology that powers these systems, she is ringing the alarm: You have to slow down to ensure that the data that these systems are trained on aren’t inaccurate or biased,” says Neeley, who is senior associate dean of View Details
Keywords: by Scott Van Voorhis; Technology
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

that people make in their everyday lives—from choosing yogurts to choosing religions to choosing spouses—research in judgment and decision making has taken many forms. We suggest, however, that much of this research has been conducted... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

To confirm causation and explore the mechanisms underlying the effects, we replicated the results in a laboratory experiment. We found that individuals working temporarily as part of a research team were more engaged and satisfied with... View Details
Keywords: Carmen Nobel
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

How do companies survive not just for years, but for decades? For centuries even? During a global pandemic, researchers are studying anew what makes companies resilient, agile, and enduring. After all, Japanese construction firm Kongō... View Details
Keywords: by Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

and John T. Dunlop of the Harvard University Faculty of Arts and Sciences, and David Weil of Boston University. Their recent book, A Stitch in Time: Lean Retailing and the Transformation of Manufacturing—Lessons from the Apparel and... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

which expanded their diesel lineups. Large recalls are the ultimate nightmare for senior executives at companies with considerable research and development (R&D) operations. Beyond the staggering remediation and legal expenses that... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

article in Harvard Business Review, The Art of Giving and Receiving Advice, which is based on research and discussions with advice experts. The advice give-and-take is not always easy to pull off. Both the advice-giver and the receiver... View Details
Keywords: by Dina Gerdeman
  • 22 Jun 2022
  • Book

Four Elements for Finding the Right Career Path

argues Timothy Butler, senior fellow and faculty advisor to Career and Professional Development Programs at Harvard Business School. His research focuses on career decision making. "It is more of a... View Details
Keywords: by Dina Gerdeman
  • 03 May 2011
  • First Look

First Look: May 3

Business Review 89, no. 5 (May 2011) Abstract Although there's ample research to guide marketers in naming new products, little of it has addressed follow-on offerings, even though these make up the bulk of new products in many... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

you have a major industry that still has lots to reveal. We asked Jones to discuss his research and his new book. Sean Silverthorne: What inspired your interest in the beauty business and its history? Geoffrey Jones: My initial interest... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Today, the most innovative leaders aren’t the conformers. They’re the bold individualists who carve their own paths. So learning to embrace one’s inner “badass” is the new key to success, say Harvard Business School faculty Francesca... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 06 Oct 2015
  • First Look

October 6, 2015

handbook addresses these key questions and many more. It provides a comprehensive overview of consumer psychology, examining cutting-edge research at the individual, interpersonal, and societal levels. Leading scholars summarize past and... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

of China.” "It’s perhaps evidence that sanity still prevails in the business world." Before proceeding, I should insert a disclaimer. I was a member of a group of about a hundred faculty members called the Committee for Alternatives at... View Details
Keywords: Re: James L. Heskett
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