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  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your... View Details
Keywords: Dina Gerdeman
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

together." Potential consultants for Specialisterne undergo a five-month training process that familiarizes them with the intricacies of LEGO Mindstorms technology. According to the case, "There was a natural fit between LEGO... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 12 Jul 2011
  • First Look

First Look: July 12

harmonization strategies. The analysis and framework in this paper can help broaden the understanding of accounting's globalization. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1875682   Cases & Course MaterialsElizabeth Jacobs:... View Details
Keywords: Carmen Nobel
  • 04 Apr 2022
  • Research & Ideas

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

software patents. These classified patents were then used to train a machine learning algorithm to identify among millions of patents those that were software related. Once software and non-software patents were separated, the researchers... View Details
Keywords: by Rachel Layne
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their... View Details
Keywords: Re: James L. Heskett
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 10 Jul 2000
  • Research & Ideas

Entrepreneurship in Europe

click." Reinvestment—where "if someone succeeds, their felt obligation is to put it in the community"—is also increasing, said Stevenson, not just through angels, venture capitalists and other investors, but through View Details
Keywords: by Kenneth Liss
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
Keywords: by Julia Hanna; Health
  • 09 Jun 2009
  • First Look

First Look: June 9

rationales for forming the relationship) are endogenous to the matching process, while others (those that are incidental to the formation of the relationship) may be conditionally exogenous, thus enabling causal estimation of peer effects. We illustrate this idea in a... View Details
Keywords: Martha Lagace
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

(Why worry about the hypothetical?) Celebrate your conversion to e-business by giving people in the rest of your organization tools they are unable to use, requiring changes they are confused about making. Tell people this will help them do their work better. Schedule... View Details
Keywords: by Rosabeth Moss Kanter
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

summaries of the working papers published by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2016: The Great Training Robbery There is a widely held... View Details
Keywords: by Carmen Nobel
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

indicates the answer is yes. That is, by enhancing employee value managers can potentially add significant value to an organization. This research is particularly important to recall this week, when, with the close of the NFL’s regular... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

who are able to speak out. Lynn Offerman, writing in the HBR, suggests to the CEO that "one simple test of whether you're getting the feedback you need is to count how many employees challenge you at your next meeting." If... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are... View Details
Keywords: by Marguerite Rigoglioso
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

change in the information set for employees when the incentives and decision rights remain unchanged. Also examines the tradeoffs front-line employees face as they divide their efforts between reaching new... View Details
Keywords: Martha Lagace
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

about to start her next stage of medical training in the United States, which means that pursuing his aspiration now will separate them. All of these considerations raise three questions: (1) Is the timing right for Trinh to embark on his... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

service representatives to handle the majority of calls on their own, without transferring queries further down the line, it is evidence that the company places equal focus on its representatives (so-called "employee empowerment") as it does on its clients.... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

rule on how to avoid such meetings, Phillyattorney asked, “While youth protection is critically important, has our civil discourse reached the point that the same protections are needed in the workplace?” Linda Powell commented, “Men who say they fear meeting alone... View Details
Keywords: by James Heskett
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

"Interesting to make analogies, but the basics of medical decision making are grounded in scientific fact whereas there is no unified body of knowledge based on science for the manager." As Todd Rhoad put it, " doctors are View Details
Keywords: by Jim Heskett
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

performance—and the issues about how top executives seem to be getting a different kind of deal than employees get, there is a fundamental cynicism about the free enterprise system. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
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