Publications

August 2007 (Revised July 2008)
Case

HCL Technologies (A)

By: Linda A. Hill, Tarun Khanna and Emily Stecker

When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details

Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Information Technology Industry; Information Technology Industry; India

23 May 2014
Video

Entrepreneurship and Technology Innovations in Education: John J-H Kim

February 2015
Case

Infinite Technology Solutions and the Delhi-Mumbai Industrial Corridor

By: John D. Macomber and Vidhya Muthuram

The Delhi-Mumbai Industrial Corridor (DMIC) is an ambitious economic development project linking six of the most competitive states in India with the sea. The corridor is modeled on the Jiangsu Corridor in China (Nanjing to Shanghai) and the Tokyo-Hokkaido Corridor in... View Details

Keywords: Development Economics; Projects; Economics; Personal Development and Career; Decision Making; India

January 2024
Case

BWX Technologies

By: Suraj Srinivasan, Yuan Zou and Aldo Sesia

Rex Geveden and Robb LeMasters, CEO and CFO of BWX Technologies, Inc. (BWXT), were concerned that investors and analysts did not fully appreciate the company's transformation from a nuclear reactor provider to the US Navy and Canadian utilities to a multi-product line... View Details

Keywords: Transformation; Communication Intention and Meaning; Business and Shareholder Relations; Valuation; Diversification; United States; Canada

October 2006 (Revised December 2012)
Background Note

Note on U.S. Public Education Finance (A): Revenues

Describes the revenue structure of U.S. public education. Covers funding by federal, state, and local governments. Examines in detail two federal education laws: the Elementary and Secondary Education Act (ESEA) and the Individuals with Disabilities Education Act... View Details

Keywords: Education; Revenue; Education Industry; Education Industry; United States

06 May 2015
News

A passion for education

Susan Wolf Ditkoff (MBA 2001) brings her business know-how to the nonprofit sector as a partner at the Bridgespan Group and as chairman of her local school committee. (Published May 2015) View Details

09 Jun 2011
News

Reshaping Indian Higher Education

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step... View Details

Keywords: by Hilah Geer

July 1995 (Revised September 1995)
Background Note

Technology for Teams

By: Lynda M. Applegate and Geoffrey Bock

The importance of groups in organizations has long been recognized but, until recently, groups were always "tacked onto" organizations that were designed around individuals. It was not just the logic of classical organizational theory that perpetuated this focus on the... View Details

Keywords: Information Technology; Groups and Teams

Find at Harvard

October 2003 (Revised May 2004)
Teaching Note

Learning from LeapFrog: Creating Business and Educational Value (TN)

By: Lynda M. Applegate and Christopher Dede

Teaching Note for (9-804-062). View Details

March 2016
Teaching Note

Advanced Leadership Pathways: Beatriz Cardoso and Education in Brazil

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

November 2004 (Revised May 2010)
Case

RightNow Technologies

By: William A. Sahlman and Dan Heath

The founder and CEO of a CRM software start-up must decide between an attractive acquisition offer and the opportunity to go public. Discusses the growth of the company--including a lengthy discussion of entrepreneurial bootstrapping--as well as an aborted IPO attempt... View Details

Keywords: Business Exit or Shutdown; Applications and Software; Going Public; Management Teams; Finance; Strategy; Value Creation; Entrepreneurship; Business Startups; Acquisition; Computer Industry

Web

Education Club | MBA

Education Club The Education Club aims to provide students with a platform for shared learning and a cross-functional network to drive change and... View Details

13 Nov 2020
News

A Passion for Education

and then went to work in a factory and his mother, a homemaker, did not attend college because her father didn’t think education benefited women. Thinking Bigger In his... View Details

September 2012 (Revised December 2013)
Case

Roxbury Technology Corporation

By: Richard S. Ruback and Royce Yudkoff

Roxbury Technology is a Boston-based re-manufacturer of ink and toner cartridges. In early 2012 RTC was re-evaluating its approach to the company's two most important goals: reducing customer concentration and increasing profitability. RTC's largest customer accounted... View Details

Keywords: Social Enterprise; Social Entrepreneurship; Financial Management; Customers; Diversification; Green Technology Industry; Green Technology Industry; Boston