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  • 18 Nov 2009
  • HBS Case

Customer Feedback Not on elBulli’s Menu

get a booking that year, they are then given a date and time to show up. Reaching elBulli's coastal perch involves traveling to Barcelona, then negotiating two hours of narrow, twisting mountain roads. But then they enjoy a five-hour meal... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

private sectors. We know that if you can build what the authors of that chapter call an innovative ecosystem, it appears to really accelerate innovation in very productive ways. What's striking about energy innovation to date is that a... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity... View Details
Keywords: by Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

therefore, had to choose which group to target as this would dictate future product development efforts. With the planned launch date quickly approaching, the target market selected also impacted communication, channels, and pricing... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

intuition for the basic economic forces in this decentralized market through a series of examples that sequentially build on each other layering on the particular fees and collateral requirements commonly levied in short-selling transactions. We also provide a survey... View Details
Keywords: Carmen Nobel
  • 07 Feb 2012
  • First Look

First Look: February 7

dimension of prior experience is whether the outcome was successful or unsuccessful. While empirical studies have investigated the effects of success and failure in organizational learning, to date the phenomenon has received little... View Details
Keywords: Sean Silverthorne
  • 27 May 2014
  • First Look

First Look: May 27

for almost 25 percent of Internet use. Practically overnight, social media seems indispensable to our lives-from friendship and dating to news and business. What makes social media so different from traditional media? Answering that... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

context a moral gray zone.” However, to date I have not found a single person unable to articulate in his or her work context a moral gray zone. Harvard Business School students constantly share with me their stories of moral gray zones... View Details
Keywords: by Martha Lagace
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

At General Motors' Car Assembly Plant in Wilmington, DE, there is a film that managers like to show when times get tough. Dating to 1991, the film opens with a GM executive saying that the plant will be closed in three years. There is no... View Details
Keywords: by Theodore Kinni
  • 17 Jan 2008
  • Research & Ideas

If Marketing Experts Ran Elections

consumption—is higher. In representative democracies, the consumer has to live with the majority decision. That also dampens enthusiasm. Not so in commerce. You can buy or own whichever brand, or suite of brands, you wish. In U.S. politics, citizens vote on a specified... View Details
Keywords: by John A. Quelch
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

and sales for our datasets) is positively correlated with both dispersion among experts' forecasts and scale: the variance increases sublinearly with dispersion and more than linearly with scale. Further, we use longitudinal datasets with sales forecasts made 3-9... View Details
Keywords: Martha Lagace
  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

it evokes emotional memories that touch on all of our drives. Memories of a hot day when all you wanted to acquire was an ice-cold Coke; memories of your first date when you shared a Coke; memories of World War II when Coca-Cola became a... View Details
Keywords: by Sean Silverthorne
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

datasets) is positively correlated with dispersion among experts' forecasts. Further we use longitudinal datasets with sales forecasts made three-nine months before earnings report date for retailers and manufacturers to show that the... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

Diversity and Inclusion (D&I), provided a summary of the firm's journey to date and an update on its progress. The message from Fink at the July meeting was clear: the firm needed to do more. This message was also reinforced by the... View Details
Keywords: Carmen Nobel
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

technology, health and consumer care, and renewable energy. His scope of work to date encompasses the United States, the European Union, Brazil, India, Malaysia, South Korea, Philippines, Canada, and multiple African countries. In our... View Details
Keywords: by Martha Lagace
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

future." Caught completely off guard, the management team quickly implemented a series of corrective measures. While more research remains to be done, Amabile believes that what has been learned to date has several important... View Details
Keywords: by Peter K. Jacobs
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

media to intensify linkages not only with cardholders, but also with Mastercard’s direct bank and merchant stakeholders. Building on its influential but dated “Priceless” advertising campaign, Raja refocused Mastercard on four “Priceless... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Basics of Consumer Marketing in Asia

point and slowly build up interest in its brand. China is Philips' biggest Asian market, and it has the advantage of good relationships with high-ranking government officials thanks in part to a history with the country that dates back to... View Details
Keywords: by Julie Jette
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

(HMM12). The revamped software would be hosted exclusively on HBP’s server rather than on its clients’ servers, allowing updates to take place continuously. Given the change, accounting standards required HBP to change the recognition of revenue from the View Details
Keywords: Dina Gerdeman
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

1902. A strictly enforced ban on any player clothing other than white dated back to the 1800s. And, whereas other tournaments referred to their Men’s and Women’s Championships, at Wimbledon, these events were referred to as the... View Details
Keywords: Sean Silverthorne
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