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- All HBS Web (689)
- Faculty Publications (611)
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- 1983
- Book
Resolving Environmental Disputes
By: Lawrence Bacow, Lawrence Susskind and Michael A. Wheeler
Keywords:
Conflict and Resolution
Bacow, Lawrence, Lawrence Susskind, and Michael A. Wheeler. Resolving Environmental Disputes. Cambridge: Schenkman Books, 1983.
- January 2002 (Revised September 2004)
- Case
Consulting by Auditors (A): Levitt's Campaign
By: Ashish Nanda
This case highlights the debate between the Securities and Exchange Commission (SEC) and several of the large accounting firms over whether the same firms should offer consulting services to clients they audit.
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Nanda, Ashish, and Kimberly A. Haddad. "Consulting by Auditors (A): Levitt's Campaign." Harvard Business School Case 902-161, January 2002. (Revised September 2004.)
- March 2018 (Revised November 2018)
- Case
Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop
By: Derek van Bever
Challenges related to managing religion in the workplace are on the rise, as are religious discrimination claims and monetary settlements, in the United States and around the world. This case examines two incidents of alleged religious discrimination that made their...
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Keywords:
Religious Discrimination;
First Amendment;
Religious Freedom Restoration Act;
Business Ethics;
Religion And Business;
Management;
EEOC;
Ethics;
Religion;
Conflict Management;
Retail Industry;
United States
van Bever, Derek. "Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop." Harvard Business School Case 318-127, March 2018. (Revised November 2018.)
- September 2006
- Article
Facing a Protracted Dispute? Consider a 'Virtual Strike'
Keywords:
Conflict and Resolution
Sebenius, James K. "Facing a Protracted Dispute? Consider a 'Virtual Strike'." Negotiation 9, no. 9 (September 2006): 7–9.
- 1995
- Simulation
SHARC Simulation and Teaching Note
By: K. Wade-Benzoni, A. Tenbrunsel and M. Bazerman
Keywords:
Conflict and Resolution
- December 2005
- Article
Peace Workshops in Protracted Conflicts: A Study of Long-Term Effects
By: Deepak Malhotra and Sumanisiri Liyanage
Keywords:
Conflict and Resolution
Malhotra, Deepak, and Sumanisiri Liyanage. "Peace Workshops in Protracted Conflicts: A Study of Long-Term Effects." Journal of Conflict Resolution 49, no. 6 (December 2005): 1–17.
- July 1993
- Case
National Youth Association
One division questions the prices for services provided by other divisions which are higher than bids received from outside contractors. The issue is submitted to senior management for resolution.
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Anthony, Robert N. "National Youth Association." Harvard Business School Case 193-152, July 1993.
- January 1980
- Case
Technotronics, Inc.
Describes the problems of resolving differences between two departments in a decentralized company. Based on Voltamp Electric Co. by T.C. Raymond.
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Schlesinger, Leonard A. "Technotronics, Inc." Harvard Business School Case 480-054, January 1980.
- 2001
- Dissertation
Essays on the Managerial Implications of Differing Priors
Van den Steen, Eric J. "Essays on the Managerial Implications of Differing Priors." Diss., Stanford Graduate School of Business, 2001.
- January 2004 (Revised May 2004)
- Background Note
Professional Associations
By: Ashish Nanda
This case discusses why society grants professional associations the rights of certification and self-regulation. In exercising these rights, professional associations serve client interests but also the interest of member practitioners. The case discusses how...
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Nanda, Ashish. "Professional Associations." Harvard Business School Background Note 904-054, January 2004. (Revised May 2004.)
- January 2002 (Revised November 2002)
- Case
Baseball Industry Update, 2002
By: Jan W. Rivkin and Elizabeth Johnson
Supplements The Baseball Strike.
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Rivkin, Jan W., and Elizabeth Johnson. "Baseball Industry Update, 2002." Harvard Business School Case 702-443, January 2002. (Revised November 2002.)
- January 2003 (Revised September 2004)
- Case
Consulting by Auditors (B): The Compromise and its Fallout
By: Ashish Nanda
This case tracks the evolution from October 2000 to July 2001 of public debate, regulatory decisions, and firm perspectives on the subject of consulting by accounting firms.
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Nanda, Ashish, and Kimberly A. Haddad. "Consulting by Auditors (B): The Compromise and its Fallout." Harvard Business School Case 903-069, January 2003. (Revised September 2004.)
- June 2007 (Revised October 2009)
- Case
Les is More, Times Four
By: Noam T. Wasserman and Rosy Fynn
"I've had enough! I've decided that I need to resign," read the email from the founder of Webpoint to the company's board of directors. Les Trachtman, the CEO of Webpoint, has to figure out how to react to the founder's "it's Trachtman or me" ultimatum. Webpoint was...
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Wasserman, Noam T., and Rosy Fynn. "Les is More, Times Four." Harvard Business School Case 807-173, June 2007. (Revised October 2009.)
- July 1991 (Revised August 1998)
- Case
Chain Stores
Describes the development of chain stores and their opposition up to the Robinson-Patman Act.
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McCraw, Thomas K. "Chain Stores." Harvard Business School Case 391-251, July 1991. (Revised August 1998.)
- 1988
- Simulation
El-Tek Simulation and Teaching Note
By: M. Bazerman and J. Brett
Keywords:
Conflict and Resolution
- June 2003 (Revised September 2004)
- Exercise
The Pacific Sentinel: Role for Chris Coleman
By: Kathleen L. McGinn and Dina R. Pradel
A new publishing company has just purchased the Pacific Sentinel, a fictional West Coast newspaper. The new publisher is willing to invest $1 million in the future success of the paper and has asked the executive editor and advertising manager to develop a joint plan...
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McGinn, Kathleen L., and Dina R. Pradel. "The Pacific Sentinel: Role for Chris Coleman." Harvard Business School Exercise 903-133, June 2003. (Revised September 2004.)
- 1999
- Chapter
The Moral Hazard of Insuring the Insurers
By: Brian J. Hall and James G. Bohn
Hall, Brian J., and James G. Bohn. "The Moral Hazard of Insuring the Insurers." In The Financing of Catastrophe Risk, edited by Kenneth A. Froot. Chicago: University of Chicago Press, 1999.
- August 1996 (Revised February 2000)
- Exercise
Decision-Making Exercise (A)
By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to...
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (A)." Harvard Business School Exercise 397-031, August 1996. (Revised February 2000.)
- February 1985 (Revised July 1993)
- Case
Puritan Drug Co.
David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson.
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Keywords:
Salesforce Management;
Conflict and Resolution;
Beauty and Cosmetics Industry;
Retail Industry;
Pharmaceutical Industry
Moriarty, Rowland T., Jr. "Puritan Drug Co." Harvard Business School Case 585-158, February 1985. (Revised July 1993.)
- July 1980 (Revised November 1981)
- Case
Strike in Space
A three-man skylab crew, after repeatedly unsuccessful attempts to influence Houston Mission Control to slow down the work pace, turns off radio communication and refuses to talk. Questions for the class: What leads up to this break? How does one repair it?
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McCaskey, Michael B. "Strike in Space." Harvard Business School Case 481-008, July 1980. (Revised November 1981.)