Publications

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April 2017
Supplement

Community Values and Learning Culture Agreement Supplement

By: Amy C. Edmondson

October 2014
Teaching Note

HandsOn Bay Area: Scaling Up Community Service

By: James Heskett

28 Jan 2021
News

Building Prosperous Communities through Inclusive, Accessible Entrepreneurship

20 Aug 2020
Podcast

Tulsa Remote: City branding and community building

Will Covid-19 empty superstar cities? While it’s too soon to say, metros outside the top tier are now in a better position to compete for talent. This plays to the strengths of programs like Tulsa Remote, which helps professionals who work remotely relocate to Tulsa,... View Details

December 2014
Article

The Distinct Effects of Information Technology and Communication Technology on Firm Organization

By: Nicholas Bloom, Luis Garicano, Raffaella Sadun and John Van Reenen

Empirical studies on information communication technologies (ICT) typically aggregate the "information" and "communication" components together. We show theoretically and empirically that this is problematic. Information and communication technologies have very... View Details

Keywords: Communication Technology; Information Technology; Organizational Structure

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24 Apr 2014
News

Thriving small businesses lead to community strength

Raj Bhatt (MBA 2008) talks about helping to improve his community by investing in local small businesses to provide jobs and services. (Published April 2014) View Details

Article

Dynamic Silos: Modularity in Intra-organizational Communication Networks during the Covid-19 Pandemic

By: Jonathan Larson, Tiona Zuzul, Emily Cox Pahnke, Neha Parikh Shah, Patrick Bourke, Nicholas Caurvina, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, Christopher White and Carey E. Priebe

Workplace communications around the world were drastically altered by Covid-19, work-from-home orders, and the rise of remote work. We analyze aggregated, anonymized metadata from over 360 billion emails within over 4000 organizations worldwide to examine changes in... View Details

Keywords: COVID-19; Remote Work; Organizational Silos; Health Pandemics; Organizations; Communication; Networks

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March 2010 (Revised February 2014)
Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred

This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details

Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia

Educators

January–February 2013
Article

Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities

By: Christopher Marquis, Gerald F. Davis and Mary Ann Glynn

We examine the link between corporations and community by showing how corporate density interacts with the local social and cultural infrastructure to affect the growth and decline of the number of local nonprofits between 1987 and 2002. We focus on two sub-populations... View Details

Keywords: Business and Community Relations; Civil Society or Community; Business Model; For-Profit Firms; Business Growth and Maturation; Profit; Local Range; Welfare or Wellbeing; Business Processes; Corporate Entrepreneurship; Trends; Management Practices and Processes; United States

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Web

Community College Report - Managing the Future of Work

Research Research The Partnership Imperative: Community Colleges, Employers, & America’s Chronic Skills Gap Read the Report Read the Report To close America’s chronic middle skills gap, U.S. employers have to partner much more actively... View Details

02 May 2016
News

Creating Common Ground in Communities of Conflict

Umaimah Mendhro (MBA 2009) was visiting her native village in Pakistan in 2007 when she got the idea to found the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of conflict. “We connect... View Details

March 1979
Article

Determinants of Subunit Communication Structure: A Contingency Analysis

By: Michael Tushman

Keywords: Communication; Theory

02 Feb 2017
News

Enabling Everyone in a Community to Contribute

Karen Fonseth (GMP 19, 2015) is CEO of Direct Action in Support of Community Homes (DASCH), a Canadian not-for-profit organization that operates more than 50 residential and outreach programs for children and adults with intellectual and... View Details

September 2009 (Revised August 2010)
Case

Congressional Candidate Dan Silver and KNP Communications

By: Amy J.C. Cuddy and Nithyasri Sharma

In the 2006 election cycle, Ron Klein was running for the U.S. Congressional seat from Florida's 22nd District. He was up against Rep. Clay Shaw, a popular 26-year incumbent with significant name recognition in the district. Leading up to the election, Klein's campaign... View Details

Keywords: Interpersonal Communication; Competency and Skills; Political Elections; Personal Characteristics; Public Administration Industry; Florida

Educators

14 Oct 2014
News

Financial Services Support Mexico’s Most Underserved Communities

Alvaro Rodriguez-Arregui (MBA 1995), cofounder and managing partner of Ignia, explains how his organization’s impact investing has brought personal finance services to residents of the largest slum in Mexico City while also strengthening the operations of hundreds of... View Details

March 2013 (Revised March 2014)
Case

Cummins, Inc.: Building a Home Community for a Global Company

By: Joseph L. Bower and Michael Norris

In 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour,... View Details

Keywords: Manufacturing; Competitiveness; Competition; Education; Business and Community Relations; Manufacturing Industry; United States

Educators

12 Feb 2016
News

Creating Common Ground in Communities of Conflict

people he wanted to hurt, or why he must hurt them,” she recalls. That moment in December 2007 set in motion Mendhro’s vision for the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of... View Details

Keywords: Jill Radsken

April 2008
Article

Getting Clear About Communities in Open Innovation

By: Joel West and Karim R. Lakhani

Keywords: Civil Society or Community; Innovation and Invention