Publications

25 Mar 2008
Working Paper Summaries

Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

Keywords: by Corinne Bendersky & Kathleen L. McGinn; Education

March 2013
Class Lecture

Using Communities and Contests to Stimulate Innovation

By: Karim Lakhani

Find at Harvard

August 2011 (Revised September 2011)
Teaching Note

Zensar: The Future of Vision Communities (TN)

By: David A. Garvin

Teaching Note for 311024, 311025, 312705, and 312706. View Details

Keywords: Information Technology Industry; India

September 1994
Teaching Note

Cunard Line,Ltd.: Managing Integrated Marketing Communications TN

By: Stephen A. Greyser and Robert F Young

Teaching Note for (9-594-046). View Details

Keywords: Shipping Industry

2001
Working Paper

Asymmetric Subgroup Communication in Nested Social Dilemmas

By: Jeffrey Polzer, Laurie P. Milton and Deborah H. Gruenfeld

Read Now

2001
Working Paper

Disclosure and Reciprocity in Bargaining with Communication

By: Kathleen L. McGinn, Leigh Thompson and Max Bazerman

13 Jun 2012
News

Why Go it Alone in Community Development?

29 Sep 2012
News

Paper or Plastic? Some Communities Say Neither

10 Aug 2022
News

Four Ways to Communicate with More Empathy

09 Jan 2020
Blog Post

Navigating Grey in the Ever-Evolving Tech Community

things happen, I always have someone I can talk to. To have a community of peers who face the same challenges, wins, and ups and downs has been one of the most valuable vestiges of my time at HBS. What is something in your current role... View Details

1980
Chapter

Managing Communications and Conflict in Interpersonal Relationships

By: John J. Gabarro and Cyrus F. Gibson

Keywords: Interpersonal Communication; Conflict Management; Relationships

06 Mar 2017
News

Leading in the Community and the Boardroom

Benaree Pratt Wiley (MBA 1972) has gathered many takeaways over a long career that has spanned consulting, the nonprofit sector, and entrepreneurship, but one in particular has had lasting resonance: Success is personal. “It’s easy to get on a treadmill of expectations... View Details

31 Jan 2020
Video

A Community of Entrepreneurs Shaping the Future of Life Science

02 May 2016
News

Creating Common Ground in Communities of Conflict

Umaimah Mendhro (MBA 2009) was visiting her native village in Pakistan in 2007 when she got the idea to found the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of conflict. “We connect... View Details

February 2007 (Revised March 2007)
Case

Navigating Turbulent Waters: Glitnir Bank's Communication Challenge during a Macroeconomic Crisis

By: Michael D. Kimbrough, Gregory S. Miller, Vincent Marie Dessain and Ane Damgaard Jensen

Glitnir Bank is an Icelandic company following an aggressive growth strategy that relies heavily on foreign debt. Access to such debt is suddenly curtailed when there is a downturn in market sentiment regarding the Icelandic economy as a whole. Students will reflect on... View Details

Keywords: International Finance; Banks and Banking; Macroeconomics; Communication Strategy; Banking Industry; Iceland

Web

The Arts of Communication - Course Catalog

HBS Course Catalog The Arts of Communication Course Number 7515 HKS Adjunct Lecturer in Public Policy Candace Bertotti Spring; Q3Q4; 1.5 credits 12 2-hour sessions ---Please Read Before Enrolling--- My goal: to create and deliver a... View Details

October 1987 (Revised November 1994)
Case

Boston Fights Drugs (A): Designing Communications Research

By: V. Kasturi Rangan

Describes in detail the research mounted by five individuals with a $20,000 budget to combat drug abuse among Boston's school-going population. Using the focus group methodology they discover that most of the current anti-drug advertising is useless. They create their... View Details

Keywords: Budgets and Budgeting; Misleading and Fraudulent Advertising; Communication Intention and Meaning; Brands and Branding; Performance Evaluation; Research and Development; Segmentation; Pharmaceutical Industry; Boston

September 2009 (Revised August 2010)
Case

Congressional Candidate Dan Silver and KNP Communications

By: Amy J.C. Cuddy and Nithyasri Sharma

In the 2006 election cycle, Ron Klein was running for the U.S. Congressional seat from Florida's 22nd District. He was up against Rep. Clay Shaw, a popular 26-year incumbent with significant name recognition in the district. Leading up to the election, Klein's campaign... View Details

Keywords: Interpersonal Communication; Competency and Skills; Political Elections; Personal Characteristics; Public Administration Industry; Florida